Samsung KNOX

General Knox Support

What do I need to do before sending my Samsung Knox device for repair?
How do I collect dumpstate logs from Samsung mobile device ?
How do I collect browser logs for troubleshooting?
How do I collect dumpstate logs on a wearable device?
What's the difference between an Android device secured by KNOX in comparison to an Android Others or Android Go device
Which Knox solutions do Android Go devices support?
I am getting application certificate error 4000203 while uploading application to KNOX configure.
Unable to connect wearable device to Wi-Fi network after password is changed
How to change configured devices to a different license key in Knox Configure
How do I change all my configured devices to a different license?
How do I renew my Knox Configure commercial license
How to factory reset a device managed in Knox Configure
How to restrict a user from sharing device data with Knox Configure?
How do I set a custom launcher with the navigation bar using Knox Configure
How do I set a custom icon for a browser bookmark using Knox Configure?
How do I prevent the Knox Configure client app from being transferred to my new device?
What are the limitations of Android other devices
How to delete / uninstall an application which is installed by Samsung Knox?
How do I factory reset my device in Knox Configure?
How can I disable Google Voice Assistant in Knox Configure?
How to Change Wall Paper to Company Logo Image?
How to disable device's lock screen in Knox Manage?
How do I change the screen timeout on my devices in Knox Manage?
How do I disable the two-step authentication in the Knox Manage?
How can I activate system apps (preloaded apps in the device) inside of the fully managed device or work profile area?
What should I do if license activation is failing even though there are enough Knox Manage licenses in my console?
How can I enroll iOS devices in the Knox Manage console?
How does ADE (Automated Device Enrollment) work for iOS?
How can I disable automatic firmware updates under Kiosk mode in Knox Manage?

Knox Cloud Services (KCS)

Can I have more than one super admin for my company
account?
How do I change my email address registered in the system

Samsung Care+ for Business

What is Samsung Care+ for Business and why should I purchase it?
Can I purchase Samsung Care+ for Business any time after I purchase my devices?
Can I buy multiple Samsung Care+ for Business policies for one device?
What is Accidental Damage?
Where can I get more information about Samsung Care+ for Business?
Can I get Samsung Care+ for Business for devices purchased in foreign countries?
Is loss or theft covered by Samsung Care+ for Business?
I own refurbished or second hand devices, can I purchase Samsung Care+ for Business for my
devices?
How can I check the IMEI number of my devices?
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