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Galaxy Z Flip5

Lavender Dual SIM 512 GB
SM-F731BLIEMEA

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Reviews

Galaxy Z Flip5

4.1

Recommended by 80% of customers.

Write a review
5.0 64%
4.0 14%
3.0 5%
2.0 4%
1.0 13%
Features 4.6
Performance 4.6
Design 4.6
Value 4.4
AI review summary
  • The Samsung Galaxy Z Flip 5 offers a sleek, compact folding design with a large cover screen for convenient tasks.
  • The main display is vibrant and clear, and the camera system delivers great photo and video quality.
  • Many reviewers praise the phone's performance, battery life, and user experience.
  • Some users have reported issues with build quality and durability.
  • The lack of a headphone jack and microSD card slot may also be a downside for some.
  • Overall, the Galaxy Z Flip 5 is a significant step forward for foldable phones, providing a balance of portability, functionality, and performance.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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427 Reviews

Piyush
2

2025-11-02

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
2
Bought the phone in Feb 2025 ( 1 yr and 9 months ago) A few days ago, lines appeared in the display at the junction where it flips/ folds. Hadn’t bought any extended warranty assuming Samsung to be making quality products. Reached out to the service center and chat link and customer care call center, all to be reiterating that the screen will have to be changed on own expense of 1500 AED approximately. New one certain websites is 1300 AED NO help whatsoever from Samsung on this. To those wishing to purchase any of the flips or folds, will advise being cautious In may case this the first and perhaps the last ever mobile from Samsung By the way, being my secondary phone the cumulative usage wasn’t even 3 months
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

4

Performance

2

Design

2

Value

2
Response from Samsung:
2025-11-02

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: UAE 800-7267864 | Monday to Friday (9AM to 7PM) Qatar 800-2255 | Sunday to Thursday (9AM to 7PM) Kuwait 183-2255 | Sunday to Thursday (9AM to 7PM) Bahrain 8000-4726 | Sunday to Thursday (9AM to 7PM) Oman 800-72627 | Sunday to Thursday (9AM to 7PM)

Moneed
5

2024-06-26

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
5
I bought this a month back as a reward for finishing the school year and man has it been a ride Such a joy using this device and despite what people told me before buying it, trying to discourage me from doing so, that the cover screen was just some gimmick that I won't be using in the future but I have been doing so consistently: to check my hair before a picture, to take actual selfies, set timers, message someone quickly, etc. I have come to love this new innovation and has actually been a great conversation starter with people seeing me use it in public, so it was a sort of launchpad for making more friends and getting to know new and interesting people.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

5

Performance

4

Design

5

Value

5
KRISTO
5

2024-06-25

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
5
Unfortunately I sold this phone even though I Love it. The main Issues was for me the bettery. I wished if the bettery could give more. That time I decided to let go my Galaxy S23 Ultra, and to welcome the flip 5. I hade the basic 8GB Ram, green mint color. All over the design and the mechanism 10/10, The compact design, really people need to have this device in their hands to approach it. I really like it but I decided to let go of the device and thats because of the battery. *I wish samsung if you could increase the battery, and the front screen to become more wider or the device to be come a bit more wider, then will have thw device of the year for sure.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

5

Performance

5

Design

4

Value

4
MaxV
4

2023-09-22

Australia

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
4
I got flip 5 and my wife got fold 5. They are our first foldable phones. My main point in moving to foldable was a carrying size. Generally happy. Battery lasts for 2 days for me, but I’m not a heavy user. Simplicity over fold 5 is too obvious. Cameras, tech are more advanced on fold. It doesn’t too matter to me. Would love to have more options to use external screen. Therefore 4 stars. Hope to get this option in a future updates. Apart of it it’s a great device if carrying size is most valuable point for you. For advanced and tech users (as I used to be) I would advise go to fold 5. This one is a cool gadget to have and use.
I recommended this product.
Originally posted on Samsung New Zealand
tinkswishes
5

2023-08-30

Parkend

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I'm new to samung as always been a loyal customer to another brand so was excited but nervous to try this. First impression I loved it , looked and felt so trendy. I love how it folds so I no longer have a bulky phone to carry around. It fits nicely in my pocket . My kids think I'm cool having a folding phone! Battery life is very good and camera and scren quality too has impressed me. I nust admit now Ive tried Samsung I'll never go back. The phone feels like good quality so should ladt the test of my kids . My teenage daughter has also used my phone and she loves it so much she wants me to upgrade hers to a flip 5 when her contracts up. Very impressed!
SamsungLover23
3

2023-08-12

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
3
I bought this on July 26, the first day of preorders, and i got it only a week after. When i first got it, I started transferring my data and it overheated alot. I thought that was just because of transferring, and normally it's better, but when I was charging it it was also overheating. Other than that it was fine, fast, clicky, and responsive. When your gaming it also mildly overheats, but nothing too serious. As far as I know, the pros outwheigh the cons in every way, but if your gaming a lot, this is not the one. When I mean overheating, I mean like hot to the touch, especially the cover screen. You try to touch the cover screen, Your finger burn up basically.
I recommended this product.
Originally posted on Samsung Levant
Al71
1

2024-10-31

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
Very disappointed with my z5 flip I have had the phone for about 14 months the battery life is not good I have to charge it every day I make sure that there is nothing running in the background to drain the battery, I have charged it as per your instructions yesterday I fully charged the phone I didn't use it for about 4 hours when I did the battery had dropped to 68% very disappointed with my phone. Sadly you don't make the galaxy Note any more I had 4 of them and they were one of the best phones you made in my opinion, not sure I will be buying another Samsung phone, I have been a Samsung customer for many years
Originally posted on Samsung UK
Response from Samsung:
2024-11-01

CX

We are disheartened to read that the Galaxy Z Flip5 hasn't met your expectations overall because the battery life doesn't last as long as you need it, Al. We would like to assist you with this, so you can enjoy and make the most of this incredible device as much and even more than your previous products from the Note Series. Please follow this link, where you can find a comprehensive guide about how to maximise the battery of your device for the greatest performance in the short and long-term: https://spr.ly/6421Sp0ER Please also rest assured that the intelligent battery of this phone will gradually learn your usage patterns and routine to then maximise its life after a few weeks of use. We are confident that the guidance above will prove very useful. Still, if you need more help with getting the best experience out of your phone, please also don't hesitate to speak to our Support Teams again. You can find our full contact details and opening times here: https://spr.ly/6423Sp0ET ^CL at Samsung Support

Bunnymist
5

2023-08-14

Stoke-on-Trent

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I was initially cautious especially due to the folding screen. It is a lovely large screen when unfolded. The screen is crisp and sharp, the additional outer screen is very handy. Even folded it is only slightly thicker than my current phone. It's a great product and I am looking forward to testing the new model After receiving the flip 5 the larger screen was an instant hit. It mans I can reply to messages etc without even opening my phone. It is very handy. The camera is brilliant and the live editing is fantastic. I love the new green colour. So pleased with the new phone.
none
1

2025-09-22

Manitoba, Canada

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
1
Do not buy. Not worth the price. Don't get me wrong I like the phone and all it's features, but the inner screen only lasted about 16 months. I am not a heavy user of my phone and do not flip my phone constantly like I see some other users doing. Nor have I droped it or done anything else to damage it. However, inner screen, just started flickering one day and went black. And of course no waranty for this in Canada. If you live in the US, apparantly Samsung will replace the inner screen if it fails within the first 2 years. In Canada, you are on your own. Now I am stuck with a buyout plan for a phone that is pretty much useless. Definitly will not be buying another Samsung.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

1

Performance

1

Design

1

Value

1
Response from Samsung:
2025-09-23

Samsung support

"Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: UAE 800-7267864 | Monday to Friday (9AM to 7PM) Qatar 800-2255 | Sunday to Thursday (9AM to 7PM) Kuwait 183-2255 | Sunday to Thursday (9AM to 7PM) Bahrain 8000-4726 | Sunday to Thursday (9AM to 7PM) Oman 800-72627 | Sunday to Thursday (9AM to 7PM) "

Tnguyen0405
5

2023-08-30

London

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 5 is a stylish and elegant phone that feels sturdy while being surprisingly light. The phones hinge mechanism is smooth and easy to handle. The exterior screen is beast, as you can stick your most-used apps on it and access them in an instant. The Flip 5 offers one upgrade over the previous Flips on that its two halves fold perfectly flat with no gap. 512gb storage ensures that you have plenty of space for all the photos and videos you will be taking. The use of the rear camera for selfies is particularly exciting. The software is snappy and fast as you can expect from a phone at this level. Overall, having a fantastic time getting to know my new phone!!
Julianna
1

2024-08-29

Napier, New Zealand

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
Love the look of the phone and flip is great but software is very frustrating. Help desk are hopeless 😔 issues with temporary mute. Issues with email. Certain saved samsung old ringtone etc won't work on new phone even after downloading. I like the feel of the phone. The flip thus far is great. I'm a long time samsung user and this is the first time I'm disappointed with my upgrade. I'd still be with my A8 2018 but it ran out of space even with a 132GB SD card for all my photos etc but apps took up too much space. This flip5 is huge 512GB so that is not an issue. I feel that integration with some previous apps I used now pose problems so it is a software problem not a hardware problem.
Originally posted on Samsung New Zealand
Potterheadimsi
4

2024-11-12

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
4
Ürünü 1 senedir kullanıyorum ve genel anlamda memnunum. İyi yönlerinden başlarsak kamerası bir harika. Özellikle kapak ekranı hayat kolaylaştırıyor cidden. Katlanıp her yere sığabilmesine de bayılıyorum. Ancak acayip ısınıyor. Ekran koruyucusunu teknik serviste 2 kere ortada katlanan kısım çatladığı için ücretsiz değişim yaptırdım. Yazın ısınma derdi daha da artıyor. Video çekmeye başladığınızda şarjı çok hızlı tükeniyor. Açıkçası uzun süreli kullanıma uygun olduğunu düşünmüyorum. Ancak ben genel anlamda tasarımına bayılıyorum. Muhtemelen 1-2 yıla değiştirmek zorunda kalcağımı tahmin ediyorum.
I recommended this product.
Originally posted on Samsung Turkey
snuffylaz
5

2023-09-01

DARWEN

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I was undecided about this phone or the Samsung S23 so was excited to get the chance to try the Galaxy Z Flip5 for myself and got to say I love it. Ticks all the boxes as a phone, Amoled screen is vivid and clear, decent processing speed and the battery lasts all day. The camera takes great photos even in low light levels and the fold design is great for video calls. The thing that has me sold though, is the cover screen. You can make calls, sends texts, watch YouTube and see notifications without opening the phone up. Can't lie, you are aware of the fold across the screen especially when scrolling but you soon get used to it and its not detrimental in any way. Overall very pleased with this phone.
Stuka
1

2026-08-09

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
I was unfortunate enough to lose the screen on my original Z5. I was even more unfortunate to have to deal with EE to get a replacement. I had to return the broken phone when I received the new one. So at this moment in time I've lost all my pictures going back years, a lot of contacts including work ones as I'm self employed, whatsapp has gone and I have to wait until I see my 11 year old Daughter who will try and restore this information but I've no idea how? So right now I'm not enjoying my phone or anything else because of the complete lack of support or customer care from EE.
Originally posted on Samsung UK
Response from Samsung:
2026-08-13

Samsung

We're sorry to hear that the display of your Z Flip5 isn't working, and that you've returned your phone and are feeling concerned about your data. We'd love to help, Stuka, and we can assist you with restoring any data backups. Please reach out to our friendly Support Teams using the contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon. ^EW at Samsung Support

nollyb123
5

2023-08-25

Wigton

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I recently upgraded to the Flip 5 and it has been a joy to use. The phone feels better in the hand and has a better finish to the previous model. The new expanded front screen is fantastic, and now has purpose rather than before it felt quite redundant to use. The minimal 256gb memory is a very welcome edition. the camera is great to use and i really enjoyed the Rapid burst mode. I feel Samsung have gone for a marginal gains approach on upgrades to this phone, and this has worked wonders this time around. overall this phone is great to use and i would highly recommend it.
Anna1994
5

2023-08-30

Bury

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I can recommend that phone as is something new in the sea of new phones. Galaxy Z flip 5 biggest upgrade is bigger external screen and that is giving a big difference to the previous models, now you can use plenty of themes and apps that really ease your daily routines. Design is very magnetic as everyone is telling me how cool it is. It have great screen, colours are very lively and clear. Battery last for full day within Moderate to high use. It's making great photos as well. But most important about this phone is it's compact size when closed, it gave small screen outside and you can see who is calling straight away. Apps working very fast, games run very smoothly. Overall very good phone for decent price.
moturrahman
5

2023-09-06

London

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I was not sure that I would like this particular Flip phone but I have. It is very versatile and easy to use. It took a little bit of time to get my settings to how I like them but once these were set in place it was very easy to use my apps and all the functionalities. It fits perfectly in my pocket and easy to take out and use the full screen but still can use the necessary functionalities when folded. The operating system was smooth and fast and very easy to move between the apps and use my productivity tools. I was worried it but not be durable and could be flimsy and weak in places but this was not the case. The next time I upgrade I will get the Fold phone as I am more confident in its design and durability.
dandandandandan
5

2023-08-30

Chesterfield

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 5 carries the legacy of its predecessor with style. Retaining the novelty of the flip design, it offers a seamless blend of nostalgia and innovation. Although not significantly different from the Flip 4, minor tweaks in performance and battery life provide a slightly enhanced user experience. Its compact, sleek design continues to be a visual treat. If you are a fan of the Flip series, and appreciate incremental upgrades, the Flip 5 will not disappoint. The new cover screen on the front is incredible for carrying out small tasks with ease.
Garysnr292
5

2025-10-08

Manchester

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
Flip 5 is a really good smartphone and very practical easy to use and is getting all the latest updates,very pleased.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-22

Samsung

We're really happy to hear that you're enjoying your gorgeous Galaxy Z Flip5, Gary. The user-friendly interface is truly a delight to use, and the promise of four years of One UI upgrades and five years of security updates brings you great peace of mind when it comes to longevity. Many thanks for taking the time to share your five star review! ^EW at Samsung Support

Wesl
2

2025-02-04

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
2
While this phone looks great folded and it being able to sit in your pocket while folded feels secure since it is at the bottom of your pocket that is where the positives end. I have been a loyal samsung user but this product was not ready to hit the markets in the span of 6 months I've gone through 2 phones due to a broken screen along the hinge. I have never put this phone through any stressing activities and have by comparison to other phones babied it but even with precautions it still breaks. I would say stay away until the technology is perfected and tested.
Originally posted on Samsung Levant
Response from Samsung:
2025-02-05

eStore Team

Dear Customer, We apologize about the issue that you faced Appreciate your support to contact us on this number 065777444 in order to follow and solve this problem With regards, Samsung Team

Salie
2

2025-01-26

2
I'm interested z series My dream phone 📱 Samsung galaxy z series
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5 (Online Exclusive)(SM-F731BZGAMEA)

Features

5

Performance

5

Design

5

Value

5
Response from Samsung:
2025-01-26

Samsung support

"Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available daily: 8AM to 8PM. "

bryanlord1
5

2023-08-30

DERBY

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] Got my flip5 not your not anyone else’s … it’s mine !! Love the outer box and then inner box, the black colouring on the box shows quality, fits like a glove and you can feel the suction as you gradually open it - you even get that bit of tension as you await to see your new product. Just doing the usual power up and configuration then onto pretending to be on Star Trek and using the phone by far the best flip yest I had a flip 3 and this is so much faster ! and feels lighter to use I just watched a movie and barely touched the battery
DonnaJ
1

2023-12-12

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
Awful design! Purchased as I loved the look of the Flip 5, however it was a BIG mistake!! I have had nothing but problems and trying to arrange a repair is near impossible. Hinge faulty so phone does not sit flat and rocks like a boat when on a flat surface. The fold line across the middle of the phone is now very sharp too. The phone is 12 months old and been like this for a while. Battery life unworkable. Not the quality or service you would expect from a Samsung product. Stuck with this for another 2 years, due to being in a contract! ☹️
Originally posted on Samsung UK
Bimboy
5

2024-07-02

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
5
The best feature full, compact and portable mobile phone to date. Slips in easily inside the pocket and expand to a bigger phone when needed offering better screen real estate and advanced AI feature. From call assist to live translate making life so convenient. Using the back camera with live screen so you can take the best quality selfie is another great feature and most used. I can also use my phone without a portable stand due to its transformer skills adds to the this devices multi feather hat. Thank you Samsung. Stay innovative 💡
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

5

Performance

4

Design

4

Value

5
mij7
4

2023-09-01

Sutton Coldfield

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
4
[This review was collected as part of a promotion.] All new to me with a flip phone but I love the style and its compactness and neatness. I have struggled a bit transferring data and details from my old phone but I'm not blaming the new phone for that just my lack of technical nous. I will visit a store for advice. I was at a wedding over the weekend and took lots of photos which are very sharp and I also received a lot of admiring comments over my new bit of kit. So far I am very pleased with my new phone and I am sure once I have mastered it further that I will be even more satisfied.
jabob88
5

2023-08-22

wakefield

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I was dubious about having a folding screen in a phone as I was worried it would be at a sacrifice to screen quality but my concerns were laid to rest as soon as I unfolded it. The screen clarity and brightness are very good. You can feel a bit of a ridge where the fold is however you soon get used to it. The size of the phone is ideal both folded and unfolded. All in all its a good phone that suits my needs well. I've now had chance to test the Z flip 5 and at first I thought it was more or less the same but the rear screen being bigger makes the world of difference. It makes taking photos so much easier. I find I often just use the small screen to view my messages and then open it up to reply if needed. All in all I much prefer the Z flip 5.
adamj3
5

2023-08-30

Crawley

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] This is a brilliant phone. One of those rare handsets where everything coalesces perfectly. It feels premium in the hand, the new hinge exudes quality and creates barely any screen crease, the screen is brilliant and the battery good enough for a day. The cameras are not class leading but the AI they are coupled with makes for excellent daytime results, usable night photography and intuitive, powerful editing. What this handset proves is the flip phone has matured. Samsung has done almost everything right here, and the new larger flex screen is no longer a gimmick, offering a perfect balance of unintrusive usability without having to open up the main screen. This is Samsung's best flip to date and in my opinion the best flip available without exception.
Anki
4

2024-07-01

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
4
"The Galaxy Z Flip5 is a game-changer! This sleek and sturdy foldable phone offers a seamless blend of style, innovation, and functionality. With its large, vibrant display, long-lasting battery, and impressive cameras, it's a powerhouse in the palm of your hand. The improved hinge design and durability make it a reliable companion for daily use. Whether you're snapping stunning selfies or multitasking with ease, the Z Flip5 is a true marvel of smartphone technology. Upgrade your mobile experience with this futuristic foldable!"
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

4

Performance

4

Design

5

Value

4
Anonymous
1

2024-07-13

N.Ireland co. Tyrone

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
I got the phone and it won't pair up to my car phoned samsung 5 times ever time get it to work goes off once I get of the phone to samsung must be a faulty one and won't pick up Internet when I'm out and about won't change songs eighter. I'm really missed of paying 4 a new phone and it not working properly plus have time 2 spend all day on phone to samsung. First day 2 hours 45 mins between o2 and samsung. The last day was 2 hours. So all I want is another phone how hard is that. My phone is brand new and not working right
Originally posted on Samsung UK
Response from Samsung:
2024-07-16

Samsung UK Reviews Team

We regret seeing that you are having this issue with your Z Flip5, and can understand your frustration that we have yet been unable to correct the issue. If you have not done so already then we would recommend speaking to the customer support team for your car's manufacturer, as it could be a case that the software of the vehicle needs upgrading. We do also have a number of different ways to contact our support team, some of which may be more convenient than calling us, and you can find details for all of them, plus our teams opening times, by following this link: https://spr.ly/6424ikgSO ^DB at Samsung Support

stnv
4

2024-04-27

london

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
4
I really love(d) this phone, I no longer have it because I wanted a phone with longer battery life, but I am considering buying it again because I miss it so much. the phone I have now seems to have the same battery even though its bigger. the pictures were lovely and although it dropped and broke, samsung quickly fixed it for me. I love how compact it was and I actually used it less because of the flipping design, which was great for me. I would definitely buy it again, especially if the battery somehow could be expanded
I recommended this product.
Originally posted on Samsung UK
smurf686
5

2023-09-01

Rochford

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I received on Saturday on opening I was impressed by the clam shell phone. After hunting down a charging cable as the one supplied was not your usual size usb the set was easy and good with being able to connect your old phone. I was amazed by the quality of video quality and sound of movies. The Samsung pass feature for fingerprint access is nicely placed on side of phone making it easy to use. Again the sound from such a small item is the best I have ever listened to. The picture quality on the photos and the zoom is the best. I would highly recommend this phone and say Samsung have gone beyond. I am only half way through the various features and looking forward to exploring more of the phone. I have shown the phone to a few people and again the initial response was wow
Ioanairina
1

2023-09-22

Edinburgh

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
After just 3 weeks of using my flip5 2 fine lines appeared on the screen just where the phone folded. After calling Samsung to complain they advice they will replace it. But to replace it I had to send mine to them and now I have to wait 2 weeks without a phone, even though they have got my money. My husband did say not to buy one because they are rubbish but I liked the shape. To say that I'm angry for having to wait 2 weeks without a phone it's not enough said. Definitely wouldn't advise anyone to buy one.
Originally posted on Samsung UK
Plazanis
1

2024-10-15

Kent

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
[This review was collected as part of a promotion.] Unfortunately we had the phone for around 8 months before the screen gave up across the middle (exactly as our flip 4 had previously). Only to find out that because the back glass was broken it would not cover the screen any longer. The worst part is you can see the impact point on the glass where my partner dropped something on to the phone after 2 months of owning it. Now Just A paper weight. Beautiful Phone if you want something just to play with at the weekends, However can not handle every day life !!!
Originally posted on Samsung UK
Response from Samsung:
2024-10-19

CX

We are sorry to read that you cannot make the most of your Galaxy Z Flip5 because the screen stopped working following an accidental impact damage to the back of the device. We appreciate that this situation is not ideal, and please don't hesitate to speak to our Support Teams, who will be ready to assist you with fixing your device as soon as possible, so you can make the most of it once again. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6426qesoy In the meantime, we would like to reassure you that all our Flip phones boast high-quality components which give them enhanced durability, and are thoroughly tested and certified by Bureau Veritas to meet our high standards of quality and durability. ^CL at Samsung Support

savjanivv
5

2023-08-30

Birmingham

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] The Flip5 is definitely a big improvement on the last model and brings with it some really great new features. The same great flip form factor is great! So compact and makes me feel really nostalgic. Pair this with cutting edge features like a high res front facing camera and a huge screen on the cover that doubles as a selfie camera. The hinge feels super secure as well. Front screen is a bit of a finger print magnet, but nothing a micro fibre wouldn't take care of. Battery is about the same as previous models and works well with moderate usage for the whole day. Device is snappy and responsive with the most demanding tasks that I have thrown at it. So far this phone is well worth the price tag! Same great Samsung quality with all the best features of a cutting edge device.
LianaS
5

2023-08-30

plymouth

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I have upgrated my Flip 4 with a Flip 5 and the improvement is extraordinary. The front screen is bigger and you can use it while the phone is flipped, take photos with the main camera, answer the phone and use the apps . You can add to the front screen any apps you like for a quicker use. The camera is amazing with so many features. The design of the phone is elegant, slim and light. I am very happy with my purchace. I've loved it when I've first seen the advert and I said to myself that I must have it. I have managed to buy it and... wow. This phone is unbelievable elegant, so thin and beautiful. As all Samsung phones, it's easy to use and the camera is great. I like it as I can use some features when folded. Just love it!
Nico
5

2023-09-11

Philippines

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
Been using my Z Flip 5 for about a month now. The only difference between Flip 4 and Flip 5 is that I used the cover screen more often than the cover screen of Flip 4. My Flip 5 is folded more frequently and only to be unfolded when needed. Basically, the cover screen of the Flip 5 has more use cases than the Flip 4 due to its screen size. The battery life improvement is noticeable for about 2 weeks and yes, I can say that the battery is better on Flip 5 than the Flip 4, just a little difference.
I recommended this product.
Originally posted on Samsung PH
Swapno 13
5

2023-08-03

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
5
This product is looking too good 💯. For now i never bought a Samsung z series mobile for being from middle class family but i read it's specifications. I use a Samsung mobile under 15000rs which was amazing product 😍. Thank you 😊 i wish i will use a Samsung z series mobile. Lot's of Love for Samsung ❤️❤️❤️
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

5

Performance

5

Design

5

Value

5
Joe49
5

2024-06-26

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
5
I absolutely adore my Samsung Flip! Filming myself at the gym using the folding feature lets me capture all the good angles effortlessly, making my workouts look professional. The back camera is perfect for stunning selfies, and nothing beats the satisfaction of slamming the phone shut to hang up, and flipping it open to answer calls makes me feel like a big shot business man, and it's perfect for video calls since I can place it anywhere usually used when I am brushing my teeth XD.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

5

Performance

5

Design

5

Value

5
Namgeo
5

2024-06-27

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
5
The Galaxy Z Flip 5 is a game-changer for me. The large cover display lets me stay on top of notifications and messages without unfolding the phone, perfect for quick checks on the go. Plus, the powerful processor ensures everything runs smoothly, whether I'm capturing stunning photos or multitasking between apps. The foldable design makes it incredibly compact, fitting perfectly into my pocket. It's like having a mini tablet that unfolds into a full-sized phone whenever I need it.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

5

Performance

4

Design

5

Value

4
Max111
1

2025-03-09

Devon

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
Great little phone until the screen failed at the fold in the middle. Made a cracking noise and the screen went unreadable and no touch function. Still in warranty, but due to a tiny mark/scuff ,samsung will not repair. So repair is more than the phone is now worth!. Can't even trade it in as it needs to be factory reset which is not now possible. So basically throw away. Thanks for that samsung. Any small marks or scuffs/impressions invalidate all warranty i am told.
Originally posted on Samsung UK
Response from Samsung:
2025-03-10

CX

We are disappointed to see you are facing issues with the display on your Z Flip5, Max. If your phone has endured any sort of physical damage then your warranty will be voided and a repair will be chargeable. This is in line with the Terms and Conditions of your warranty agreement. It is down to our engineers' discretion if the damage caused voids your warranty. Our helpful Support Teams will be on hand to get this arranged and answer any questions you may have. You can find their contact details and opening hours here:https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

loujareth
5

2023-08-30

Derby

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] It's taken just a few days to get used to the change from a standard smartphone but I'm loving it, it was well worth the learning curve. My previous phone to the Flip 5 was the Samsung Galaxy S22 and I'm a big Samsung user, I got the orginal Galaxy S1 and was bowled over then. The Flip 5 is just the perfect device, it fits in my hand folded very well, proud to hold it when i'm out and about, I know it's got lots of protection against knocks and moisture so another plus, oh my there so many pluses. My hands are small enough to message on the front screen which is so great, the other widgets are surprisingly useful, loads of customisation and that is just the front. Opening up you have this crisp clear screen, I call it my cinemascope screen. There's a lot to keep you busy with this phone. What more could you ask for.
Bokh
1

2024-11-17

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
DO NOT WASTE YOUR MONEY ON THIS PHONE. I'm loyal to Samsung, and will always be. But this phone is their worst so far. I bought this phone a year ago and I am VERY disappointed as there are multiple issues. The main reason I bought is was for the foldable screen , but I had to replace the screen twice already. The screen isn't durable at all, although I took a great care of the phone, always had a cover on it and haven't dropped the phone. The battery runs out fast, and most of the time, it doesn't last me all day(Unless I don't use the phone at all). No matter what I try to do to save the battery, somehow it runs out pretty fast. The camera isn't great either, I had the note 20 ultra before this phone and it was way better in terms of pictures quality, screen quality and battery life. Even though, it was an older phone.
Originally posted on Samsung Levant
Flip side lady
5

2023-12-04

Asia

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I am giving a five for the fact that at this early stages of development, the leap from flip 4 to 5 has significant improvements in terms of the screen gap in the fold, sturdiness, and the cover screen. I wouldn’t say that the battery is bad but it’s something to work on. It’s not something practical to purchase due to its price versus fragility. With that being said, if u want something new for a change, then this is something you should look into. Just buy one!
I recommended this product.
Originally posted on Samsung PH
PCplum
3

2024-11-14

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
3
I wanted Z flip model since it came out . I wated patient untill now hopping the "teething " problems would be resolved by now . Unfortunately, despite being protected by the case, small pieces of metal chipped off by the fold . I didn't notice it ,closed the phone only to find out that it pierced the screen, resulting in black dot and green line across the screen. I love the phone and very careful with it .But if something like this happened after a 2 months
Originally posted on Samsung UK
Response from Samsung:
2024-11-15

CX

We are disappointed to see you are having issues with your Z Flip5! It is great to see you love this stunning phone, with the epic 3.4" Flex Window, you can take that perfect selfie easier than ever before! If your phone has endured any sort of physical damage, we'd recommend contacting our Technical Support Team who will be on hand to get this resolved, and you can fully enjoy this device! You can find their contact details and opening hours here: https://spr.ly/6426sRNro ^LB at Samsung Support

Hevmob
5

2024-11-02

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I really love how compact it is in my pocket, it now feels like a bizarre concept NOT to fold to phone in half inti a handy size haha!! The front screen is really handy to use the calculator, make calls, and use the alarm clock without having to open it up at all!! As with all Samsungs I've had it's very touch responsive and fast, and has a decent camera!! As a first time flip phone owner the hinge resilience test is still to come, but I love it so far!!
Originally posted on Samsung UK
Response from Samsung:
2024-11-03

CX

Thank you so much for sharing your awesome feedback with us! We are elated to see how much you love the flip design of your new Z Flip5, which provides a stylish, convenient and unique user experience! With a cover screen providing quick widget functionality, and a beautiful large main display that's perfect for streaming, gaming and using all your favourite apps, you get incredible versatility! Plus, with spectacular features such as a magnificent camera, a powerful processor, long-lasting battery and huge storage capacity, there is so much to love! ^CR at Samsung Support

TheTechie
5

2023-08-30

Slough

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I am impressed with Samsung Z Flip 5. It is a solid and sleek phone, feels sturdy. The display is quite vivid and vibrant. Easy Flipping, perfect in my hand. Love the way I answer my calls by just flipping over. The cover screen is nice for quick and simple tasks like checking weather, calendar, notifications, messaging and mamy more. This is completely customisable so I can choose the apps I want to see here. The smart switch made my life easy to transfer over almost everything from my old samsung phone. The camera quality is impressive with 12MP back cameras and a 10MP front camera. The battery charges quickly but depend on what charger is used, it lasts reasonably well with a small battery. 3 years warranty is an added bonus and peace of mind. Overall it's a great phone and I love it, couldn't resist myself to show-off..!!
Saundersjls14
5

2023-08-30

CROYDON

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] Straight from opening the box I must say I'm thoroughly impressed with the Samsung Flip 5. My initial concern was that it would feel flimsy and liable to break, how wrong I was. The device incorporates a robust feel with sleek design and vibrant display caught my attention right away. Its user-friendly interface made navigation a breeze, whilst using multiple apps the phone is able to keep up without lagging and enhanced my productivity. The audio quality when listening to my favourite tunes exceeded my expectations, delivering crisp and clear sound. The battery life held up well during extended use, and the camera performed amazingly when capturing the kids in different lighting conditions. Overall, the Samsung Flip 5 is a remarkable device that seamlessly blends style, functionality, and performance. Highly recommended.
Daliukaxx
5

2023-09-06

REDHILL

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] The new Samsung Z Flip5 is absolutely outstanding! I was sceptical about flip phones, however when Samsung announced about new-Flip 5 I thought its time to give a try-and I pleased to say that I’m not disappointed and absolutely loving my new Z Flip 5. Very easy to set up & control the phone and the most important feature of Flip 5 is the size! Finally I managed to keep my phone inside the pocket without half showing. I love taking pictures; therefore camera’s features were very important to me, as well as use of camera. Such us: timing, easy taking self-portrait photograph/ selfie’s, taking photos while making video. The camera quality and features is 10of10. Overall, its positive impression and I’m very pleased with my new Flip5, also getting many positive comments and praises from friends and co-workers. Highly recommend it!
JustWayne
5

2024-06-25

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
5
Bringing family closer, clearer and dearer... Distance is just a flick with a Flip... Clearer camera, hyperboosted image quality and a ton of camera and video effects... Whatever App it may be, Flip 5 will sure bring you closer to your love ones. Distance is just a thing of the past, Flip5 will sure to bridge gaps to your love ones wherever in the world they may be... Like myself I'm a global citizen and Flip 5 is my global companion.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

5

Performance

5

Design

5

Value

5
Reena Ninnee
5

2023-12-01

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
The Samsung Z Flip's main advantage in its innovative foldable design, providing users with a compact device that unfolds into a larger screen. This feature enhances portability while offering a versatile user experience for both traditional smartphone tasks and multimedia consumption. The Samsung Z Flip combines a sleek design with a foldable display, offering a unique and compact form factor that stands out in the smartphone market.
I recommended this product.
Originally posted on Samsung SG
katie2802
5

2023-08-30

Liverpool

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] Beautifully well made phone that exudes quality with subtle rose gold tint to the frame and glossy glass rear. Updates from the ZFlip 4 mean that it no longer has a hinge gap when closed and the new front cover screen allows many functions of the phone to be accessed without even needing to open the phone. Phone is fast, powerful and battery life is a reasonable 2 days unless you are a heavy user. Wouldn't hesitate to buy again.
OlyJo
5

2023-09-05

Croydon

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I absolutely love my new phone and there's nothing that could convince me to go back to regular phones. Flip is addictive I must say and a girls new best friend! Easy to fit even in the jeans front pocket, evening and events small purse, in a running belt, fits just fabulously. As a owner of the first model of Samsung Galaxy Z Flip and than Galaxy Z Flip 3, I must say that the new Flip 5 really comes up with some easy to observe upgrades. Firstly, the amazing cover screen that allows you do pretty much everything on the go, than the sleek improved look with no gap due to the upgrade on hinge, amazing storage up to 512GB, increased water resistance and long waited dual sim functionality. In my oppinisn, this is the closest to perfection phone ever. Only coming possible upgrades I could see would be the camera design and properties. So far, I just love it!
Bunnymochi
4

2023-08-18

London

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
4
[This review was collected as part of a promotion.] I've recently got an upgrade from Z Flip 4 to Z Flip 5. The cover screen is the biggest advantage I can see from the new phone. I am very excited to be able to use it for more functions like maps, texting, etc. I hope there will be more apps added in the future to maximise the potential of usage for the cover screen, as it means I will not always have to flip the phone open and surely that means longer battery life. The other nice thing is the no gap design in the Z Flip 5 when the phone is folded. It is small change but actually make the phone looks a lot more sleek and improve the screen protection from dust and dirt. On the other hand, there aren't much new features that make me wow, Z Flip 5 still has the same battery capacity, camera, main screen's display, etc. It will be great to see some big changes in the next model so that it's worth the upgrade.
triciajanelli
5

2023-12-01

Philippines

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
Im super happy of my Samsung Flip 5. It suits my lifestyle and my day to day activities on my phone. One thing I love about this is the camera, it has great images on low light settings. I was hesitant at first but now my worries are gone. The only con I have is I have to go to a service center to replace the screen protector otherwise the warranty will be voided. since I don't live near a service center, its a hassle for me.
I recommended this product.
Originally posted on Samsung PH
Anonymous
5

2023-12-01

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I bought mine a couple of months ago, and I can really feel the quality of the phone. I am also amazed by the features the phone provides. An example is when video-chatting with my contacts, I can easily put my phone on the table and fold it half-way to easily position the camera. Another is the bigger back screen, together with specific widgets, it is now easier to access apps without unfolding the phone and do more.
Originally posted on Samsung PH
Tactictaylor2
3

2024-06-25

London

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
3
Fingerprint reader unreliable, doesn’t recognise face most times. Google assistant won’t work when phone closed, even by using hack of uninstalling updates to Google App, works then doesn’t. Have to use Bixby, which isn’t the best. Ok beyond that, lucky it’s a second phone, wouldn’t use as main phone too frustrating. Even google pay can be troublesome so switched to Samsung Pay, not compatible with all banks in UK.
Originally posted on Samsung UK
Response from Samsung:
2024-06-25

Samsung UK Reviews Team

We appreciate you taking the time to share feedback on the Z Flip5, Taylor. We're sorry to learn you're dissatisfied with aspects of the phone and we regret any frustration caused. We recommend taking a look at this guide on our website for steps you can follow to resolve issues you may experience with the fingerprint sensor: https://spr.ly/6429gYeeW Here's a guide on our US colleagues' website that will help ensure that facial recognition always functions at its best: https://spr.ly/6420gYeeo We're happy to confirm that Samsung Pay+ supports all UK Visa credit and debit cards, and you even have access to exclusive cashback offers. You can find out more about Samsung Pay+ here: https://spr.ly/6421gYeeU As for the issue you've experienced with Google Assistant, we recommend reaching out to our Support Teams for further assistance. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6422gYeeq We're confident these issues will be resolved, so that you're able to fully enjoy everything your Z Flip5 has to offer. ^AP at Samsung Support

Eash1
3

2024-11-03

Chesterfield

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
3
I have had my phone for a year and 1 month I am very carful with it and looked after it really well. Woke up this morning and along the fold my phone has lines and spot like it has been damaged from being folded and open. I love my phone but feel that only after a year of owning it the screen should not just get damaged for no reason especially when I've looked after it really well and ensured to not cause damage.
Originally posted on Samsung UK
Response from Samsung:
2024-11-05

CX

Thank you for your feedback, although we do regret seeing that you've had this issue with your Z Flip5. While we do design all our products to be as resilient as possible we would be unable to accommodate for all scenarios. If you have done so already then we'd recommend speaking to our Customer Support team so that they can look into this with you, and go through all available solutions. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6429SgceZ ^DB at Samsung Support

Safan
5

2024-06-25

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
5
The Galaxy Z Series has several standout features. Personally, the hands-free selfies facilitated by Flex Mode are a favorite. It allows the phone to act as its own tripod, making it perfect for group photos, selfies, and even video calls without needing to hold the device. This feature, combined with the advanced camera capabilities and AI enhancements, makes capturing moments incredibly convenient and fun.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

5

Performance

5

Design

5

Value

5
IskoJuan
5

2024-04-13

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
Bought this phone last month, March 2024. The reason is its portability and it really serves its purpose. The other thing is to limit social media usage, and this serves its purpose as well. So, for me, this exceeded my expectation. Battery last for a day to as high as 36hrs if I rarely opens the main screen. Though, if you still keep on opening the main screen, this phone and its battery is not for you.
Originally posted on Samsung PH
Dontwasteyourmoney
1

2025-07-07

New zealand

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
Would never buy a flip again. Still have roughly another year to pay off on it and i have had to have the screen replaced under warranty because of faulty screen, which i had to factory reset for and loose all my stuff. Few months later same issues. Such a crap phone for the price. Can't even get the screen replaced for the second time because itll cost more to do than the phones worth. Waste of money.
Originally posted on Samsung New Zealand
Z Flip 5 not
1

2024-05-24

Wolverhampton

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
Don't even consider purchasing a Z Flip5 Seven months after purchasing, the foldable screen cracked through the middle when I opened one too many times. Samsung have gotten out of their responsibilities of replacing the screen as there is a 1mm mark on the phone, and so are saying it is out of warranty. They have admitted there is a manufacturing issue with the phone on more than one occasion
Originally posted on Samsung UK
Response from Samsung:
2024-05-25

Samsung UK Reviews Team

While we can understand your frustration, if there is found to be any physical damage to any of our products during any inspection then this will invalidate the warranty, so any repairs that are required will be chargeable. As we have to bring the product back under warranty we also have to complete all repairs and not just anything reported. We do hope that you are able to have your Z Flip5 repaired, so you can enjoy everything that it can do. We can also confirm that there are no known issues with the Z Flip 5. ^DB at Samsung Support

Tomjpb
5

2024-01-15

Cambridgeshire

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I was looking at getting a new phone as mine tend to to have a three to four year life cycle. I tried other makes with similar screens etc but this felt much more sturdy and I paired it with the watch 6 classic. I'm very happy with it, it is sturdy and the battery lasts the day no matter what I have been doing. Charging is very quick and the customisation options for actions has allowed me to set it up exactly as I want. The screens are comfortable to look at and use and Samsung do supply options to further enhance use of the outer screen although this becomes a necessity to access some apps without opening your phone. In this area I am looking forward to seeing how @samsunguk evolve the use and offerings for the outer screen. Storage is good and along with connectivity and battery charging speeds I am very happy with it. Besides who doesn't love being able to flip a phone closed to end a call.
I recommended this product.
Originally posted on Samsung UK
FlipsSuck
1

2025-02-20

Florida

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
1
Worst phone I've ever owned. I had to replace after less than a year because the screen peeled off due to normal wear and tear. The replacement didn't even last 6 months before the same issue occurred. Not to mention Samsung has the audacity to charge hundreds of dollars to replace the faulty screen they installed. I have nothing positive to say about this phone, DO NOT BUY!!!
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

1

Performance

1

Design

1

Value

1
Response from Samsung:
2025-02-23

Samsung support

"Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available daily: 8AM to 8PM. "

JawaJuice
2

2026-02-13

rockhampton QLD

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
2
had it for 1 year and the battery fried, took only 4months and the in built screen protector creased, brightness overall is good, it slips into my pocket nicely when folded, the screen around the camera punchout has a huge amount of dead pixels. interface is nice overall but one UI-7 drained the battery quick. so with my honest review I'd give it a 2 out of 5 from reliability
Originally posted on Samsung Levant
Response from Samsung:
2026-05-07

Samsung Customer Support

Hello Jawa, We extremely apologize for the inconvenience that you are facing. Please visit our service center to provide the help you need for the device.

Sajha
5

2024-07-09

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
5
I LOVE HOW I CAN DECORATE MY FLIP AND MAKE MY PHONE LOOK SUPER AESTHETIC I AM SUPER SUPER SUPER EXCITED THATS WHY I AM TYPING IT ALL IN CAPITALS HAHA I LOVE THE MINI SCREEN I LOVE THE AESTHETICS THAT I CAN FREELY USE ON MY PHONE TK MATCH THE EXTERIOR OF IT I AM EXTREMELY SATISFIED WITH THE SCREEN. THE FOLD IS WAYYYY LESSER BUMPY THAN IT USED TO BE ALMOST UNNOTICEABLE 💓💓💓
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

5

Performance

5

Design

5

Value

4
lbw100
1

2025-06-12

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
the screen just stopped working and Samsung don't oblige their warranty if there is even a. slight scratch to the case- unethical and on the verge of illegal as against the consumer right acts which says mobile phone less than 2 years are covered if faulty but Samsung will claim anything to get out of this- I'd avoid them again for this reason. A really unreasonable company
Originally posted on Samsung UK
Response from Samsung:
2025-06-12

CX

While we can understand your frustration, it is correct that if there is found to be any physical or liquid damage to any of our smartphones during an inspection, then it will invalidate the warranty, so any repairs would be chargeable. We also have to complete all repairs, not just the ones reported, in order to bring the device back within its remaining warranty. We would still like to help you get your Z Flip5 back to perfect working order, and would be happy to discuss the repair process with you if you still wish to proceed. ^DB at Samsung Support

crmc13
5

2024-08-04

San Jose Del Monte, Bulacan, PH

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I bought this 2 weeks ago and i am really happy with this. I am currently using it together with my S23 Ultra and i find myself using the flip more. I love that it is super compact, cute, stylish and yet powerful too! Too bad that the battery performance is just half compared to my s23 ultra. But hey i can flip it! Just dont forget your powerbank everytime you go outside.
I recommended this product.
Originally posted on Samsung PH
Itsmemily
5

2023-09-09

Manila, Philippines

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
Got this soonest it was released. Order online and got it earlier than expect. And Flip 5 never disapppoints. I am in-love with how sleek the design is, how easy it is to carry this. And not to mention the selfies are way easier than ever. Group shots are no longer an issue with the bigger screen feature, no memories is left behind as you get to capture every moment.
I recommended this product.
Originally posted on Samsung PH
Luci90
5

2023-12-03

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
5
I've been using the Zflip5 for a month now and I love it, the fact that I can access most apps through the cover screen is great, fast, and compact. The size of the screen when the phone is opened is ideal. The audio quality is good, and so is the video. The phone processes quickly and doesn't heat up easily compared to other devices. Overall, I highly recommend it.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

4

Performance

5

Design

5

Value

5
timo12345
1

2024-09-14

Auckland, New Zealand

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
I bought this for a few months and wish i didn't get it. The battery life is awful. The phone basically lives on the charger and always needs to be considered before going out. And the phone fold glares in your eyes when driving with maps. With the benefit of hindsight i would of bought a standard phone with a higher battery life and storage space. Lesson learned...
Originally posted on Samsung New Zealand
IfzanaBA
4

2023-08-30

Luton

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
4
[This review was collected as part of a promotion.] My first impressions of the Flip 5 are very positive. Firstly, the materials that make up the phone (metal frame, glass, and a very sturdy hinge) are of undoubtedly high quality. Specifically, the hinge and crease are a big improvement from the Flip 4. Also, in comparison to the Flip 4, the cover screen is larger in the Flip 5, making it a lot more enjoyable and user friendly. Furthermore, the camera feature is better than I expected from a flagship phone and the selfie setup is second to none. The mere fact that it fits into my purse is very handy and attractive. Thanks to the new chipset, you get a bump in battery performance. The battery may not be the greatest for heavy power users, but for me, it gets me through my day of average use with 50% or more remaining. While it could always be better, personally I am happy with the battery life. Overall, the phone is very promising and a definite compliment getter.
Bacs
5

2023-12-19

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I absolutely love it. I love how it's spiffy and quick. I did come from an A52 5G so its definitely an upgrade. But best thing about it is how tiny it becomes folded and fits nicely in my front or back pocket. Highly recommended as a functional phone. If I do have to say something that can be improved, its the batterly life. Not the greatest, but will suffice.
I recommended this product.
Originally posted on Samsung PH
Thelonious_V
4

2024-10-22

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
4
I was on the fence about this phone, but decided to pull the trigger on the impulse! Slightly disappointing is the number of features for the second screen, especially when open there seems only to be the photo preview where it shows your subject what they look like. The day to day use of the phone is extremely enjoyable, with the hinge feature being both satisfying and sturdy. The phone is actually extremely powerful, able to easily run games. The screen's aspect ratio is surprisinglg good for wide screen movies etc. One feature I really enjoy is the separation from your phone when closed. The physical movement to open and access the device is a psychological and physical barrier to overuse, which I really enjoy. Finally, the crease in the middle of the screen is not noticeable when looking at the screen dead on, or unless you touch it (which is surprisingly infrequent). Would be nice to see this even less in future models.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2024-10-24

CX

Thank you very much for sharing your feedback with us! We are pleased to see that overall you enjoy using your new Z Flip5! With its smooth hinge, powerful performance, long-lasting battery and user-friendly OneUI, it's easy to see why you're so impressed! The stunning flip display not only provides beautiful visuals for streaming and gaming, but also a versatile design that gives you a compact shape, perfect for smaller pockets and bags. When it comes to the cover screen, there are a number of features and apps that can be used without needing to open the phone. To get a better understanding of what you can do, please check out this link: https://spr.ly/6424q0yBM If you would like further support, please get in touch with our Technical Support Team directly, who will be happy to help! You can find all our contact methods and operating hours here: https://spr.ly/6423q0yB5 ^CR at Samsung Support

GRIMREAPER82
5

2024-11-06

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I find it very easy to use its a great phone only thing I'd say could do with improvement is the cameras if it had the same as the s20 upwards phones with the better zoom and quality it would be even better and be able to expand the memory with a memory card but other then that it's a good but I'd still give it 5 stars as it's still a really good phone
Originally posted on Samsung UK
Response from Samsung:
2024-11-06

CX

We're ecstatic to see you're loving the Galaxy Z Flip, 5! With its compact design, great screens and wealth of features including Galaxy AI, there's a lot to love. Thank you for your feedback and five stars! ^CH at Samsung Support

Jacqui53
5

2024-11-23

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I love that I can easily fit this phone into my front pocket of my jeans, and I know it's safer than being in my back pocket. I do like how you can fold it and have it sat on the kitchen side while cooking and I can facetime on of my kids hands free. I still have a lot of features to explore and try out but so far I absolutely love this phone
Originally posted on Samsung UK
Response from Samsung:
2024-11-23

CX

Thank you for sharing with us this five-star review about your new and wonderful Galaxy Z Flip5, Jacqui! The smart, compact, versatile and foldable design of this device is certainly its biggest advantage, as you can easily fold it and unfold it as you like to fit in every space and situation like a pro. Not only that but, as you mentioned, it is also packed with a superb range of features, ready to make every day easier, smarter and happier. We also wouldn't want to spoil any surprises as you are still exploring your device, but if you wish make the most of it right away, here is a link with great tips about how to use it for the best experience: https://spr.ly/6428t8vAr The Galaxy Z Flip5 is an awesome product, which will keep you connected with your loved ones with the greatest freedom! ^CL at Samsung Support

SuzyAUDHD
5

2024-09-10

Newbury West Berkshire

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I love the zflip 5. Firstly it's stylish and compact design, yet once unfolded there is a lot of usable screen space. Compared to the Zfold, it is light and easily holdable. The camera/video is great, I have been using it for tik tok videos, live and pre records. It has a fantastic battery, it's a stylish, smart workhorse and I love that.
I recommended this product.
Originally posted on Samsung UK
Oska
4

2024-02-10

Auckland, New Zealand

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
4
The more I have got into this phone the happier I am - However, I think that the "Good Lock" system should have been installed from the start and not some restrictive window that limited me to only a few apps from day one - I have been a Samsung owner for many years, this is my first "Flip" phone and so far do not regret the purchase
I recommended this product.
Originally posted on Samsung New Zealand
Toniloue
5

2024-05-29

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I love this phone, I have the zflip4 from the release date and passed that on to my mam who loves the phone and has no problem with it at all. I have had the zflip 5 for 2 month's now and its been amazing I down sized from my s23u as these phones fit in your pocket perfect and not scared of someone stealing it out your back pocket.
I recommended this product.
Originally posted on Samsung UK
Rkomann
5

2023-08-30

Waltham cross

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I have not had an android phone since the Galaxy s4 Active, the flip 5 was the first phone to make me want to move back and whilst it was a pain to move away from my current device, it was seamless using Samsung's transfer app, pulled all my photos and contacts and everything i needed and was very quick. I use G-suite for work so this has been perfect, the integration is fantastic. I have kinda got over the novelty of the flip aspect of the phone now, although slamming the phone shut to end a call is still fun! reminds me of my days back in school when i had my Samsung e720. Which also has a front screen and camera. I think the best aspect is how much less space it takes up when folded, I tend to use the front screen for replying to all my messages and even scrolling socials. This may have helped contribute to the stella battery life i am seeing from this phone. I think it is a fantastic bit of kit and am looking forwards to testing more of its features.
Naezzo
1

2025-01-06

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
Purchased 2 of the Z5 Flip phones in December of 2023. One year and 3 weeks to the date, both phones had screen issues. T-Mobile and Samsung refused to replace the screen under warranty. First phone, screen lifted in crease, caused black screen. Second phone, screen is lifting in crease, just like the first phone started.
Originally posted on Samsung Levant
TechFz
5

2023-09-01

Enfield

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] I was extremely skeptical about the curved screen and flip phones but trying out the flip 5... I am left speechless. It is an incredibly practical mobile phone, from the small screen on the top... which makes it easy to navigate through calls, text, alarms, WhatsApp, maps and even YouTube. To flipping it open and using it as your regular phone and being able to easily navigate through daily tasks. I love the feature where when taking a picture, you can view it and the opposite person can also see to be sure, it's the perfect angle. Selfies are phenomenally easier with the smaller screen and being able to keep it at places when folded. I can't emphasise enough, it is not bulky... easily fits in my pocket and very handy to go around. All in all it is great to have a refreshed and upgrade to the mobile phone industry... alongside getting the classic feature of opening to receive a call and flipping it close to end a call. :) I am an extremely satisfied customer.
legolunch
5

2023-12-01

Quezon City

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I just love all thr features of the phone. From the design which feels premium, the screen inside which is really durable, the hinge which feels great, up to the performance which is fast. Worth the buy. Really switched to the Flip side, and looking forward to the advancements and new feature/model of the flip!
I recommended this product.
Originally posted on Samsung PH
ZelRam
4

2023-12-04

PH

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
4
I bought this around August, I chose the lavender one which is a very cute color. Pros: large display on flex screen, can multitask on split screen, great camera. Cons: overheats after a long video call, battery drains fast, message box gets overshadowed by keyboard on flip screen when chatting via messenger.
I recommended this product.
Originally posted on Samsung PH
Deeboy
2

2023-12-23

London

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
2
Only had the phone a few months and once again like my 2 previous flip phones the centre fold area developed a black line and then a green stripe from the centre upwards and eventually the black line spread across the whole screen making the phone completely useless as the phone just goes haywire when touched
Originally posted on Samsung UK
Zuzia24
5

2023-09-11

London

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] It's really good but the line is annoying untill you get used to it once you do it's completely fine. The phones very fast and the size is great it's not too small but not too big perfect to put it in your pocket. It's very usefully especially if you don't want to open it to check the time, you don't have to since it already shown as well as the date and your battery percentage so overall I think it's a very usefull and great phone especially for the price you get great quality it's one hundred worth it's price would definitely recommend you getting it if you want a cute and handy phone The front monitor is very helpful, you can answer the phone while reading news and report photos. What bothers me the most is this line on the bend of the phone, where sometimes nothing is available on it. The battery only lasts 20 hours, even when I'm not calling. There is no good case for all phones that get removed quickly or fall off. I am satisfied with the quality of the photos
Karlito
4

2024-08-26

Davao City, Philippines

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
4
I love the design and its usability but it was recently malfunctioned and it's just less than a year so maybe the materials used should have been more flexible, realiable and gone through more tests so it will not inconvenience the users but overall i love my flip and i love flaunting it to my friends :)
I recommended this product.
Originally posted on Samsung PH
ARASHAD
1

2024-03-28

London

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
It is not fit for the purpose Loved its design - I bought it after Z flip 4 - The screen stopped performing - I bought the Z flip 5 then that was said resolved the screen issue - The screen stopped functioning after two months - I have Samsung care - They failed to resolve the issue after two weeks.
Originally posted on Samsung UK
Response from Samsung:
2024-03-30

Samsung UK Reviews Team

We are sorry to read that, although you love the design of your Galaxy Z Flip4 and Z Flip5, you noticed the screen of your latest device stopped working after two months of use, Ashad. We also appreciate that you have contacted our relevant department in Samsung Care to be assisted with this, although unsuccessfully. In this instance, we recommend getting in touch with our Support Teams, who will be able to look into this case and share with you any relevant information and updates about your repair. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6426ZoXRp ^CL at Samsung Support

Vitus
2

2024-05-09

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
2
Unfortunately the phone I purchased developed a black dot at the crease/fold area. This started within 4 months of owning the phone and was initially very small. Would advise not to wait and flag immediately. I'm now 9 months in and Vodafone are not willing to help stating I am out of warranty.
Originally posted on Samsung UK
Response from Samsung:
2024-05-09

Samsung UK Reviews Team

We are disheartened to read that you cannot make the most of your Galaxy Z Flip5 due to a black dot being visible where the inner screen folds. It is also our understanding that you have reached out for support to Vodafone, although they have mentioned that the device is out of warranty from their end. We can confirm that all new Samsung phones come with a 24-month manufacturing warranty, although this covers only manufacturing faults affecting the device. You would be welcome to book an appointment in one of our Service Centres and Stores, where one of our engineers will be able to assess the device and proceed with a repair. You can book this service on this link: https://spr.ly/6420jSC54 Alternatively, please don't hesitate to get in touch with our Support Teams, if you have any questions or need further assistance with this, who will be ready to help. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6422jSC5A ^CL at Samsung Support

Lucky25
5

2023-10-13

Auckland, New Zealand

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I've bought this during the launch and I am amazed by looks, features, customisation, etc. I always wanted to buy a flip phone since I was kid (Moto Razr - V3i era) and this has not disappointed me. Looks, Features, smoothness, etc everything is awesome here. Go for it without hesitation.
I recommended this product.
Originally posted on Samsung New Zealand
Rhiannon1990
5

2024-03-01

Nottingham

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
The Samsung Z Flip5 Is Incredible. The Chip Performance Is Amazing. The Screen Is Large And Clear. Battery Life Is More Than I Need Whilst Going About My Daily Life. The Phone Is Small And Lite Whilst In My Pocket Unlike My Previous Samsung Smartphone (Part Of The Reason I Upgraded Early).
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2024-06-19

Samsung UK Reviews Team

We are pleased to read that you found the perfect upgrade to your previous Samsung phone, with the latest and greatest Galaxy Z Flip5, Rhiannon! As you mentioned, not only does this device come with the powerful Snapdragon 8 Gen 2 processor that gives it a flawless performance; but its foldable and cover displays give you the flexibility you need for every occasion. It is also great that you are happy with its long-lasting battery, which helps you power through your day effortlessly. The Galaxy Z Flip5 unfolds a world of possibilities in your hands with the greatest smartness and style! ^CL at Samsung Support

Liza
5

2024-02-13

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
I had my Samsung Flip phone 2 to 3 weeka ago and it proved to be my best purchase amongst all Samsung smart phones i previously bought. Its so handy & well eqquiped. Value for money as it have all the best features anyone could have in such a pocket sized phone. So love my Samsung Flip.
I recommended this product.
Originally posted on Samsung PH
Choo
5

2023-10-09

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
Bought for my wife. She said this is the correct mobile with perfect camera design which she love it so much and the old camera she already give up completely. She love it and enjoy it, and got this mobile before travel to Busan. Use it capture alot of nice shot and selfie. Perfect!!!!
I recommended this product.
Originally posted on Samsung SG
Toddynz
5

2024-07-15

lyttelton, New Zealand

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
Have had for 3 weeks so far and it's great! Completely changes my relationship with my phone. Flip to hangup or answer is great. Using apps on back screen is great fir quick reply or Spotify etc. Reduces the chance I do something else while using phone and has reduced my screen time.
I recommended this product.
Originally posted on Samsung New Zealand
Deebo007
5

2023-09-04

Lichfield

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
5
[This review was collected as part of a promotion.] This is my first folding phone, having used only fixed screen phones so far. I’ve waited until now as I thought the technology needed time to mature. It’s clear from first use that the fit, finish and quality of the Samsung Flip 5 is up there with the best. This thing exudes quality and both screens are beautiful to view. The outer screen is now a much more useful size compared with the Flip 4. The inner screen has a much less noticeable crease, when folded each side of the screen now meets perfectly without a gap. In use I see zero lag, apps are sharp and snappy and the camera quality is pretty good too, not quite flagship levels but great considering the size of the phone. Battery life has been pretty good so far. I’m a heavy user, I usually get to the end of a day with 10-20% battery remaining. Having wireless charging is a bonus too, as you can quickly and easily top up when needed. Overall this is a great phone, it’s fast, reliable and has a great form factor. I can highly recommend this phone.
Moeen Kh
4

2024-06-25

Storage : 512 GB | Memory : 8 GB | Color : Mint | Number of SIM : Dual SIM
4
One month ago, I purchased this phone as a gift for my wife. Initially, she was hesitant about the phone's durability due to its folding mechanism and plastic screen. However, after using it for a while, she has become comfortable with the phone and has not experienced any issues.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Flip5(SM-F731BLGEMEA)

Features

4

Performance

4

Design

4

Value

4
Timi20
4

2024-12-27

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
4
I love the phone, but natter how careful you are the screen will start peeling right in the middle where the phone bands. As there is 2 years warranty , at the second screen issue will be no warranty and therefore the phone will need to be replaced before the 2 year expires.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-01-13

CX

Thank you for taking the time to share with us this review about your experience with the Galaxy Z Flip5, Timi. While we are pleased to read that you love this wonderful device, we also appreciate that you are concerned about the quality of the display, because the screen protector started peeling off in the middle. It is also our understanding that this issue was resolved for you under warranty. Please rest assured that all our Flip devices, including the Galaxy Z Flip5, are thoroughly tested at the time of manufacturing to ensure they meet our very high standards of quality, durability and performance, so you can enjoy your product with full peace of mind and for a very long time to come. Still, if you have any questions about your phone or about how to get the best experience out of it, please also don’t hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://spr.ly/6428aO2Uo ^CL at Samsung Support

Ozzy17
3

2023-12-12

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
3
Not as good as previous Samsung phones I have had, the first one was faulty from the outset and had to be replaced, the second one drops connections to the internet and the phone reception is diabolical, unfortunately tied into a contract so will have to put up with it.
Originally posted on Samsung UK
Nil 22
1

2025-06-17

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
If I could give this a zero score then I would have. This is one of the most shocking handsets I have ever had! I am advising other customers not get the z flip 5, as it is too delicate and not worth paying the money. This is such a rubbish handset. Not recommended!
Originally posted on Samsung UK
Response from Samsung:
2025-06-18

CX

We are sad to see you are not enjoying your Z Flip5. From the impressive Gorilla Glass Victus 2 glass and 6.7-inch FHD+ Dynamic AMOLED 2X display, you'll be wowed by the viewing experience! We would love to help you get up and running smoothly on your phone, therefore, please contact our Support Teams who are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

louiselewis
1

2023-08-18

Brighton

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
I have had two of these phones and each time after 6 months the screen protector fails, Samsung only cover replacement once now as this defect is a regular occurrence. If you replace the inner screen protector yourself then it invalidates the warranty. DO NOT BUY.
Originally posted on Samsung UK
HFLondon
1

2024-08-28

Storage : 512 GB | Memory : 8 GB | Color : Lavender | Number of SIM : Dual SIM
1
Loved the phone initially but the green line appeared down the centre so now can't see the screen very well, white line appearing down fold flickers on and off. Won't charge properly due to always thinking moisture in phone when there is none. Very dissapointed
Originally posted on Samsung UK

*Network: The bandwidths supported by the device may vary depending on the region or service provider.

*Battery - Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors.

* Display Size: Measured diagonally, Galaxy Z Flip5's Main Screen size is 6.7" in the full rectangle and 6.6" accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.

* Battery Capacity (Typical): Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 4270mAh for Galaxy Z Fold5, and 3591mAh for Galaxy Z Flip5. Actual battery life may vary depending on network environment, usage patterns and other factors.

* The network capacity and data transfer speed may be reduced while dual SIM cards are used at the same time.

* Size and weight may vary by the device's configuration and manufacturing process.

Screen measured diagonally as a full rectangle without accounting for the rounded corners.

* Images are for illustration purposes only and the accessories are sold separately.

* Features and Specifications are accurate as of commercial launch but may be subject to change without prior notification.

CPU Speed - Based on maximum clock speed, the maximum clock speed of performance core and efficiency core respectively.

* Battery time is based on our own laboratory measurements, and may vary depending on factors such as device settings, usage patterns and operating conditions.

Network: 5G network availability may vary depending on the country, network provider and user environment.

* All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.