9kg Bespoke AI™ Pračka s AI Wash a AI Home systémem

CX

We have loved reading your excellent review of the Samsung Series 9 Bespoke Washing Machine, Sviatoslav. It's absolutely brilliant to hear that you're enjoying our super innovative technology and all of the fantastic features that this model has to offer. EcoBubble is amazing and provides so many benefits, from energy savings to hygiene, and exceptional care for your fabrics. Meanwhile, Hygiene Steam removes up to a gigantic 99.9% of bacteria and allergens, while Auto Dose eliminates the need to manually measure detergent for every single load and stores enough detergent for up to 34 loads! SmartThings connectivity ensures a centralised, remote, and more intelligent management of your laundry tasks, and operation remains quiet thanks to our advanced Digital Inverter Motor technology. We always use top-quality materials, emphasising durability, longevity, and hygiene. We appreciate your feedback and ideas regarding materials, and we will be sure to take this on board! Thank you for taking the time to share your review! ^EW at Samsung Support

CX

Thank you for sharing this in‑depth and heartfelt review of your new Bespoke AI Front‑Load Washing Machine Series 9, Geoff! We truly appreciate the care and thought you put into upgrading your appliance, and we’re delighted to hear that your new machine is already living up to your expectations. It’s wonderful to know that your previous Samsung washing machine served you faithfully for almost a decade, and that the features you were looking for, such as Garment Add, Auto Dispense, Drum Clean and improved energy efficiency, are already proving to be exactly what you wanted. The smooth, quiet performance and advanced touch‑screen navigation are key strengths of this model, and it’s fantastic that you’re already experiencing these benefits after only a couple of washes. With AI Energy and the machine’s learning features enabled, it will continue to adapt to your washing habits and optimise itself over time. Although a printed manual is not included, you can always download the latest version from the Samsung UK website under Support on the product page. Here is the link to the User Manual for this model: https://downloadcenter.samsung.com/content/UM/202506/20250619114230621/Web_IB_Z-PJT_WF9400F-AD_7LCD_ENGLISH.pdf We understand that many customers still prefer a physical booklet, especially when they have been using appliances for many years, and we will certainly make sure to pass on this valuable feedback. It’s also lovely to hear that Bixby and your Samsung fridge freezer now have a new companion in your Samsung ecosystem! ^CL at Samsung Support

Service clients Samsung

Bonjour Noscope73, Un grand merci pour votre avis positif sur notre Bespoke AI lave-linge AI Home! Nous sommes ravis de lire que vous êtes satisfait(e) de votre expérience. Votre avis nous encourage à poursuivre nos efforts pour vous offrir une expérience exceptionnelle. Connectez-vous sur notre site pour profiter de nos dernières offres et compléter votre écosystème Samsung: https://www.samsung.com/fr/ Nous espérons vous revoir très prochainement! Cordialement Alex, Service clients Samsung

CX

Congratulations on your new Series 9 Washing Machine, what a great decision you made. ^CH at Samsung Support

Samsung

Bedankt voor je review over de Bespoke AI Wasmachine AI Home 9000-serie (9 kg)! Wat vervelend om te horen dat beide toestellen lekkage vertoonden, dat is uiteraard niet de ervaring die je mag verwachten. Goed dat je dit zo duidelijk aangeeft. We raden aan om hierover contact op te nemen met onze service, zodat dit verder onderzocht en opgelost kan worden. Fijn om te lezen dat je de wasmachine als zuinig ervaart en dat de bediening via het touchscreen goed bevalt. We begrijpen ook je feedback over de extra functies en de gevoeligheid voor krassen. Heb je vragen of wil je dat we met je meekijken naar een oplossing? We helpen je graag via: https://www.samsung.com/nl/support/contact/.

Samsung

We appreciate you taking the time to share your comments and feedback on your Bespoke AI Front‑Load Washing Machine Series 9 AI Home, Doe. While we’re pleased to hear that you see potential in the appliance and that the cycles and features have been good overall, we understand your concerns regarding the noise. We note that an engineer removed the transit padding, which resolved the initial squeaking sound, but this has unfortunately resulted in an unwanted knocking noise. We’d like to share the link below, which includes a series of helpful steps you can take to help reduce noise from your appliance: https://www.samsung.com/uk/support/home-appliances/my-washing-machine-is-noisy-vibrating-how-can-i-make-it-quieter/ If the guidance above doesn’t help, we’d still recommend keeping in contact with our Home Appliances specialists, who will be able to assist you further. For future reference, our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Samsung

We're delighted to see how much you are enjoying your Series 9 Washing Machine, Petru! This epic appliance makes getting perfectly clean and span laundry easier than ever, ensuring that your clothes stay in shape, and the stylish yet robust design allows it to fit in to your home. It will be impressing you for years to come! ^SK at Samsung Support