How do I pair the Galaxy Ring to a Samsung Galaxy smartphone?

Place the Galaxy Ring in the Charging Case and close it. When you open the Charging Case again, a pop-up will appear on the Samsung Galaxy smartphone, requesting connection. If the pop-up doesn't appear, press the Multi-purpose button for at least 3 seconds with the Galaxy Ring placed inside the Charging Case. You can also connect the Galaxy Ring to your Samsung Galaxy smartphone after downloading the Galaxy Wearable app and following the instructions onscreen. ※ Pop-up may not appear when the Charging Case or the Galaxy Ring is not sufficiently charged.

Which Samsung Galaxy smartphone models support Galaxy Ring?

Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0).

Which Samsung Galaxy smartphone models support Galaxy Ring?

Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0).

Is it okay to have a tattoo on the finger that is wearing the Galaxy Ring?

A tattoo or mole may interfere with the Optical Bio-signal Sensor's tracking. This may prevent the Galaxy Ring from recognizing that you're wearing it and may not work properly. So we recommend that you wear it on another non-tattooed or mole-free finger.

When there are two identical Galaxy Rings, how do I know which one is mine?

There is no way to distinguish Galaxy Ring devices that are the same size/color.

How do I store the Galaxy Ring when I won't use it for a long time? (Do I need to charge the Galaxy Ring before storing it?)

If you aren't planning to use the Galaxy Ring for a long period of time, please place it in the Charging Case. The battery might die if you don't use it for a while, so make sure to charge the Galaxy Ring before using it again.

Can I change the battery to a new one?

You can't replace the components of the Galaxy Ring. You have to replace the entire product.

Can I change the exterior if my Galaxy Ring gets scratched or damaged?

You can't replace the components of the Galaxy Ring. You have to replace the entire product.

Can I clean my Galaxy Ring in an ultrasonic cleaner?

No, you should refrain from using ultrasonic cleaners as they may cause damage to your Galaxy Ring.

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FAQ

A. Place the Galaxy Ring in the Charging Case and close it. When you open the Charging Case again, a pop-up will appear on the Samsung Galaxy smartphone, requesting connection. If the pop-up doesn't appear, press the Multi-purpose button for at least 3 seconds with the Galaxy Ring placed inside the Charging Case. You can also connect the Galaxy Ring to your Samsung Galaxy smartphone after downloading the Galaxy Wearable app and following the instructions onscreen. ※ Pop-up may not appear when the Charging Case or the Galaxy Ring is not sufficiently charged.
A. Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0).
A. Galaxy Ring is supported on Samsung Galaxy smartphones over R OS version (Android 11.0).
A. A tattoo or mole may interfere with the Optical Bio-signal Sensor's tracking. This may prevent the Galaxy Ring from recognizing that you're wearing it and may not work properly. So we recommend that you wear it on another non-tattooed or mole-free finger.
A. There is no way to distinguish Galaxy Ring devices that are the same size/color.
A. If you aren't planning to use the Galaxy Ring for a long period of time, please place it in the Charging Case. The battery might die if you don't use it for a while, so make sure to charge the Galaxy Ring before using it again.
A. You can't replace the components of the Galaxy Ring. You have to replace the entire product.
A. You can't replace the components of the Galaxy Ring. You have to replace the entire product.
A. No, you should refrain from using ultrasonic cleaners as they may cause damage to your Galaxy Ring.

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