Notes to Windows 10 update

A: Install the latest programs and drivers with Windows Update and then try again. 

A: Delete the programs that are not working and then install the latest versions for Windows 10. Run "SW Update" to install Samsung programs. You can see information about programs' Windows 10 compatibility at “http://www.windows.com/compatibility”. 

A: You can download it from “http://orcaservice.samsungmobile.com/SWUpdate.aspx”. 

A: Run Device Manager by pressing the Windows key + X to find devices with exclamation points. 

A: You can return using "Restore a previous version of Windows". 
Menu: Windows Settings > Update and Restore > Restore > Restore a previous version of Windows 

A: Windows 10 is free for 1 year after its release. However, if you upgrade once more within that year, you can upgrade for free after that year even when reinstalling. 

A: It's a new web browser in Windows 10. Since it doesn't support ActiveX and BHO, use of online banking, games, etc. may be limited. 

A: Cortana can currently only be used in English (US or UK), Chinese (simplified), German (Germany), French (France), Italian and Spanish (Spain). 

A: Apps designed to work in Windows 7/8/8.1 may not work in Windows 10. Check the app manufacturer's website or inquire at their customer service center. You can see details at “http://windows.microsoft.com”.