How to find your Galaxy Buds series when they are lost
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If your Galaxy Buds are lost, you can locate them using Samsung Find, SmartThings Find, Galaxy Wearable. The steps may vary depending on the connection status of the earbuds and which apps are supported on your phone.
How to find your Galaxy Buds (Samsung Find app)
You can use Samsung Find to locate your Galaxy Buds on a map. Follow the steps below to find your earbuds using the Samsung Find app.
The steps will be different depending whether your Galaxy Buds is in connected / disconnected state:
Step 1. Tap Samsung Find on your phone.
Step 2. Select Devices.
Step 3. Check your Galaxy Buds model name and tap Ring.
Step 4. In the Make earbuds beep pop-up, tap Start.
Step 5. Select Play sound to make the earbuds emit sound.
Step 6. Stop the alert once the earbuds are found.
Note: The Ring feature can be used only when the earbuds and the phone are connected via Bluetooth.
Step 1. Swipe down from the top right hand corner of your screen to open Quick Settings panel.
Step 2. Tap Bluetooth card to open Bluetooth connection panel.
Step 3. Make sure your Galaxy Buds is in disconnected state.
Step 4. Tap Samsung Find on your phone.
Step 5. Select Devices.
Step 6. Check your Galaxy Buds model name and tap Search nearby.
Step 7. Wait for device to search your earbuds.
Step 8. After successfully locating your earbuds, signal strength will appear with a dynamic indicator to help you find your earbuds.
How to find your Galaxy Buds (SmartThings app)
You can also use SmartThings Find to locate Galaxy Buds. Follow the steps below to find your earbuds using the SmartThings app.
The steps will be different depending whether your Galaxy Buds is in connected / disconnected state:
Step 1. Tap SmartThings on your phone.
Step 2. Select Life.
Step 3. Select Find.
Step 4. Tap Ring.
Step 5. In the Ring pop-up, tap Start.
Step 6. Select Play sound to make the earbuds emit sound.
Step 7. Stop the alert once the earbuds are found.
Note: The Ring feature can be used only when the earbuds and the phone are connected via Bluetooth.
Step 1. Swipe down from the top right hand corner of your screen to open Quick Settings panel.
Step 2. Tap Bluetooth card to open Bluetooth connection panel.
Step 3. Make sure your Galaxy Buds is in disconnected state.
Step 4. Tap SmartThings on your phone.
Step 5. Select Life.
Step 6. Select Find.
Step 7. Tap Search nearby.
Step 8. Wait for device to search your earbuds.
Step 9. After successfully locating your earbuds, signal strength will appear with a dynamic indicator to help you find your earbuds.
How to find your Galaxy Buds (Galaxy Wearable app)
You can use the Galaxy Wearable app on your phone to locate your Galaxy Buds. Follow the steps below to find your earbuds using the Galaxy Wearable app.
Note: When you start Find My Earbuds in the Galaxy Wearable app, the screen may automatically switch to SmartThings Find or the Samsung Find app if the connected phone supports those features. If both are supported, the Samsung Find app opens.
Step 1. Tap Galaxy Wearable on your phone.
Step 2. Select Find My Earbuds.
Step 3. Tap Start.
Step 4. Select Play sound to make the earbuds emit sound.
Step 5. Stop the alert once the earbuds are found.
Step 1. Tap Settings on your phone.
Step 2. Select your Galaxy Buds.
Step 3. Select Find My Earbuds.
Step 4. Tap Start.
Step 5. Select Play sound to make the earbuds emit sound.
Step 6. Stop the alert once the earbuds are found.
Supported devices for SmartThings Find and Samsung Find
Samsung Find and SmartThings Find are available on devices running Android 10 or later.
Supported devices
|
Category |
Supported models |
|
|---|---|---|
|
Phones / Tablets |
Samsung Galaxy phones and tablets signed in to a Samsung account |
|
|
Watches |
Galaxy Watch8 series, Galaxy Watch Ultra, Galaxy Watch7, Galaxy Watch6 series, Galaxy Watch5 series, Galaxy Watch4 series, Galaxy Watch3, Galaxy Watch Active2, Galaxy Watch, Galaxy Watch Active |
|
|
Buds |
Galaxy Buds4 Pro, Galaxy Buds4, Galaxy Buds3 Pro, Galaxy Buds3, Galaxy Buds2 Pro, Galaxy Buds2, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+ |
|
Note:
- If the earbuds and the charging case batteries are both completely depleted, the earbuds cannot be located.
- If only the charging case is lost, its location cannot be checked separately.
- Some models (for example, Galaxy Buds FE, Galaxy Buds2, and earlier) do not support Nearby search when the earbuds are inside the charging case.
- If the Galaxy Buds or earbuds are not nearby, the device cannot be detected during the search.
- The Ring feature can be used only when the earbuds and the phone are connected via Bluetooth.
- Availability of SmartThings Find and the Samsung Find app may vary depending on the software version of the connected phone.
- The Galaxy Wearable app may appear as Wearable on One UI 6.1 or later. On earlier versions, it may appear as Galaxy Wearable.
- Menu names, paths, and screen layouts may vary depending on your device model, software, or app version.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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