How to reset your Samsung Galaxy Buds
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
If your Galaxy Buds are not working as expected, you can reset them to restore their default settings. This can help resolve connection or performance issues. The reset option is available in different locations depending on your software version.
Note: Make sure both earbuds have at least 15% battery before resetting.
You can reset your Galaxy Buds from your phone Settings.
Step 1. Open Settings > Tap your Galaxy Buds.
Step 2. Tap Manage connections.
Step 3. Tap Reset > Tap Reset again to confirm.
You can reset your Galaxy Buds through the Wearable app.
Step 1. Open the Wearable app.
Step 2. Tap Manage connections.
Step 3. Tap Reset > Tap Reset again to confirm.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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