How to clean the detergent auto dispenser and pump on your Samsung washing machine

In order to avoid the build-up of detergent residue in your washing machine’s detergent auto dispenser, it is important to clean the detergent drawer once or twice a month. This will also ensure that your washing machine continues to function correctly.

Please note:

  • Before cleaning, turn off your washing machine and unplug the power cord.
  • If you are not going to use your washing machine for a long time, empty the detergent dispensers and clean them thoroughly.

1 Hold down the release lever inside the detergent drawer and pull the drawer out
Illustration indication where to hold down release lever on washing machine detergent drawer
2 Open the caps on the dispenser, then clean inside the dispenser with water
Illustration showing how to remove caps and clean detergent drawer with water

Please note: If the detergent inside the dispenser has hardened, open the dispenser and pour in lukewarm water to dissolve the hardened detergent. Once you have done this, thoroughly clean inside the dispenser and the rear valve.

3 Clean the dispenser caps with water
4 Wipe any excess water off the surface and close the caps
5 Do not use a brush or any other cleaning tool on Part (A) of the detergent drawer, simply rinse it with water. Do not disassemble Part (A)
Diagram indicating part of detergent drawer that cannot be cleaned with a brush or tool
6 Use a bottle brush to remove detergent residue and limescale inside the drawer recess
Illustration showing cleaning inside drawer recess with a brush
7 Insert the drawer back into the washing machine

Please note: Ensure that the drawer recess is completely dry before inserting the detergent drawer

8 Replace the covers of both dispensers and reinsert them into the drawer

Please note: Do not spray water into the detergent drawer recess as it may cause electric shock or fire.

You can use this function to clean any detergent or softener that has built up in the pump. The best time to use this function is after you have emptied and cleaned the dispenser.

Please note: Before using this function, empty and clean the dispenser, otherwise bubbles may generate inside the washing machine drum.

1 Tap and hold the Plus button for three seconds
Plus button on washing machine
2 Fill the dispenser drawer with water up to the MAX line
3 Turn the Navigation dial and select Pump Clean
4 Tap the circle button
Circle button on washing machine
5 Tap the circle button to select which dispenser pumps you want to clean. You can choose Dispenser 1, Dispenser 2, or Dispenser 1/2
6 Tap the circle button to start cleaning
7 Once the pump has been cleaned, the water will drain from the dispenser

Please note: It is important to use this function before you change the type of detergent or softener used in the dispenser.

Related Questions

Thank you for your feedback!

Contact Info

Online

There are a number of a different ways of contacting us via Live Chat, Email and more
Learn more

Call

Speak to one of our dedicated team of experts
Learn more

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a Support Centre
View more