How do I manage notifications on my device?
Please note: the options may differ depending on your device and operating system.
You can manage most of your app notifications by going into Settings and then selecting Notifications. This will allow you to block notifications by app, show badges (the number at the top right of the app icon), or customise your notifications for each app.
If you have a notification on your screen, you can also press and hold it to see the notification options or tap Notification Settings underneath to go straight to the relevant settings.
Please note: if your phone is turned to silent or vibrate only for notifications, your notifications will not make a sound. The quickest way to check this, is to hold the Volume up or Volume down button on the side of your phone, then press the downward arrow on the top right corner to see all options. Move the slider for notifications left or right to change the setting.
To turn all notifications on or off, go to Settings > Notifications > turn the toggle on or off for All apps.
Alternatively, if you want to turn notifications for a particular app on or off, turn the toggle off to All apps, and select the toggle next to the specific app you want to see notifications for, on or off.
You can change what notifications appear on your lock screen. This can show just the notification icon or part of the message, depending on your privacy preferences.
You can find these settings at Settings > Lock screen > Notifications
The toggle right at the top turns notifications on or off on your lock screen. You can also choose Hide content or show only the icon by tapping Notification icons only.
If you wish to customise these settings just for that app, go to Settings > Lock screen > Notifications > Show notifications from (you may need to scroll down to see this) > toggle the icon next to the relevant app to turn it on or off.
You can turn notifications on or off for a particular app (Settings > Notifications > turn the toggle on or off for that app), but you can also customise how those notifications show for that app.
The notification options for the app will depend on the app itself. For example, a messaging app will offer you different notification options to a gaming app.
You can find the customisation options for a particular app by going to: Settings > Notifications > Advanced (top right corner) > tap the app you wish to customise.
The options you will see will depend on the app itself. In the example for Messages below, you will be able to customise new message sounds or notifications by clicking on the relevant option to see more options, but can also tap More settings in app to go to the app settings directly within that app.
If you aren't receiving notifications, try each of the below options in turn to try solve the issue.
Check your sleeping apps by going to Settings > Device Maintenance > Battery > Always sleeping apps (You may need to scroll down a little to see this)
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