Refrigerator: How to Solve No Power Issue?

Last Update Date : Oct 22. 2018


Please follow the steps listed below: 

1 Open the refrigerator compartment door of Frost free Refrigerator.
2 Check if the LED is glowing or not. If LED is not glowing, then proceed to follow further steps for solving NO POWER issue.
3 Check, if the stabilizer is being used with refrigerator.
4 If yes, then disconnect the refrigerator from stabilizer.
5 Connect it with direct plug point.
6 Open the door to check LED status again.
7 If LED is glowing, then it means stabilizer is defective.
8 If there is no stabilizer is being used with refrigerator, then follow further steps for solving NO POWER issue.
9 Switch off and plug out the power cord of the refrigerator.
10 Check the electrical point by plugging any other electrical appliance like Mobile charger. There may be two scenarios:
11 If there is no sign of voltage then it means there is something wrong with the voltage at that specific electrical point. In such case, please contact local electrician to resolve voltage issue.
12 Meanwhile, plug the refrigerator at any other electrical point to enjoy Samsung refrigerator’s performance.
13 Do not plug refrigerator with several appliances into same power receptacle.
14 If the charger is working fine, then it means there is no power issue in the power connector. Please contact Samsung Customer care to send service personnel at your end to resolve refrigerator technical issue.


Note:  Click here to raise online request  for engineer visit if you are still facing the issue.

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