What to do when there is Dent or Scratch on Samsung Refrigerator?

Last Update date : Jul 05. 2022

Attention : If even after following the procedures below, your problem is not resolved, please contact us via    WhatsApp so that we can quickly diagnose your device and help you in the best possible way.

You might witness Dent/Scratch on Samsung Refrigerator. Please find below information on various scenarios and possible solutions.


If Dent/Scratch occured during delivery or installation of Refrigerator

We request you to contact the dealer or sales channel from where you've purchased the Refrigerator for prompt resolution.


If Dent/Scratch occured during normal usage at customer premises
If there is a dent/scratch on front door(s) then you can contact Samsung customer care for replacement of affected door(s). Please note a service fee, parts, labor cost will be charged for all such repairs/part replacement.

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