What to do when there is Dent or Scratch on Samsung Refrigerator?

Last Update date : Oct 13. 2020

You might witness Dent/Scratch on Samsung Refrigerator. Please find below information on various scenarios and possible solutions.

 

If Dent/Scratch occured during delivery or installation of Refrigerator

We request you to contact the dealer or sales channel from where you've purchased the Refrigerator for prompt resolution.

 

If Dent/Scratch occured during normal usage at customer premises
If there is a dent/scratch on front door(s) then you can contact Samsung customer care for replacement of affected door(s). Please note a service fee, parts, labor cost will be charged for all such repairs/part replacement.

Thank you for your feedback!