How to increase memory space and response time in Galaxy Phones ?

Last Update Date : Jun 04. 2018

Please follow below tips to resolve insufficient memory issue and increase response speed

Clear some memory and delete unnecessary files using the Device maintenance Click to Expand
1 On the Settings screen, tap Device maintenance.
.
2 Tap 'Memory'
.
3 To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap CLEAN NOW.
.
.
Manage memory space through Device Maintenance Click to Expand
1 On the Settings screen, tap Device maintenance.
.
2 Tap 'Storage'
.
3 Tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL
.
.
Back up Pictures and Videos by using Google PhotosClick to Expand

Google Photos supports free, unlimited storage for high-quality (great visual quality at reduced file size) and free 15GB to account storage for original(full resolution that counts against your quota) based on upload size for photos and videos. We recommend to backup and sync your photo, video contents usually by using this Google Photos.

1 On apps screen, select Google Photos. (Device screenshots may differ by your software version.)
.
2 Activate Back up & sync option. Please note you need to sign in Google Account to back up and sync.
.
3 After that select upload size for photos and videos through settings.
.
4 Select files to back up to your cloud storage and tap Archive.
.
.
5 If you finished to back up files, you can delete same files saved on your device to secure device storage through Delete from device. Any pictures or videos backed up already to cloud storage will be safe even the files from device are deleted.
.
Back up and restore data by using Samsung CloudClick to Expand

You can manage the content that you want to store securely in Samsung Cloud and keep your personal information, app data, and settings safe on your device.  Please back up data like Music, Apps, Documents, Contacts etc and access it later.  (For this, you must register and sign in to your account to back up or restore data.)

1 On the Settings screen, tap Settings > Cloud and accounts
.
2 Tap Samsung Cloud
.
3 Tap Backup settings
.
4 Select data for which back up required and then Tap Backup Now
.

Finally, if installed applications need large memory size for installation and you do not use frequently, we recommend to uninstall or delete the applications to secure device storage. (i.e. Excel, OneNote, Power Point, Word, OneDrive, Skype)

 

Refer to below Video for Internal Drive Cleaning

Internal memory cleanup

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track my repair

Check the progress of your repair

Chat with us

Samsung is pleased to offer Chatbot support for Samsung products related queries. You can also choose to connect with our Live Chat agent.
Services available 24 Hours a day / 7 Days a week

Email

We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1800 40 7267864 (1800 40 SAMSUNG)1800 5 7267864 (1800 5 SAMSUNG)

(Toll Free) For Use By Customers In India Only 24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only 8AM - 10PM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only 8.30AM - 6.30PM / Mon ~ Sat

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only 8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us