How to manage my apps?
Your device allows you to download and uninstall apps, which can be managed either through Galaxy Apps or the Play Store on your device. Some apps may have already been pre-loaded on to your device.
Please note: You will need to set up a Google account before you can download or uninstall apps using the Play Store, or a Samsung account when downloading apps from Galaxy Apps. While the steps will be the same on each device, your icons and screen may differ slightly from the illustrations below depending on your device, operating system and theme.
Only install known and trusted apps
For security reasons, we recommend that you download apps from a secure and trusted app store like Galaxy Apps or the Play Store on your Samsung device. Your Samsung device does not allow automatic download of apps from unknown sources. If you download an app that is from an unknown source, you will be prompted to allow unknown apps to be installed in your settings. If you do download an app from a third party site, ensure that it is only from a reputable and secure source.
App minimum requirements and specifications
Different apps have different minimum requirements to run. Bigger and more complex apps will usually need a higher level of operating system in order to run effectively.
If you have an older device, you will not be able to install apps that need a later operating system or other minimum specifications to work. If you try to install an app that requires a higher operating system than your device, you may not be able to install it or the app may not work effectively if you can.Note that larger developers may offer a 'lite' version of the app for older or lower-storage devices.
Other apps may require that you have a SIM-card installed e.g. Whatsapp.
Please note: that the images given below may differ depending on your device, operating system and theme being used. For this example, we have used the gallery application.
To move an app on your device, you will need to:
If you want to rearrange your apps, simply press and hold the app then drag it to your preferred location.
Please note: that the images given below may differ depending on your device, operating system and theme being used.
To add an app to a folder, follow below steps:
Tap Add to add the app
Please note: Most apps are developed to be run from internal storage and not from SD cards. Some developers still allow apps to be moved to an SD card, but this can result in usability issues. TIP: if you are trying to save storage space, try setting your photos and videos to save to the SD card first (or to automatically back up via Wi-Fi) before attempting to move apps.
To move an app to external storage, follow below steps:
Please note: that if the change option is greyed out or not available, then this app can not be moved.
Please note: that it's a good idea to make sure you keep your apps updated. Developers frequently release updates to improve app performance, fix bugs or provide new features.
There are three options available to you when wanting to automatically update your applications:
● Do not auto-update apps
● Auto-update apps at anytime. Data charges may apply
● Auto-update apps over Wi-Fi only
To enable auto-updates, follow below steps:
Now Select preferred option and Tap Done
Please note: that data charges may apply if Over any network has been selected.
Uninstalling via Home screen
Uninstalling via Apps Settings
Please note: that the Task Manager feature is available on older devices and may not be available on newer devices or operating systems.
Recent applications lets you quickly return to recently used apps. When you exit an app by pressing Home, the application is saved in its current state and will remain active in the background. When you touch Back, the application will close in its current state. Pressing either key will add the application to the list.
Please note: the way app notifications work on your device will depend on your operating system.
- While in an app, tap the recent icon.
- Tap the app icon.
- Select 'Open in split screen view'
- Select a 2nd app from your recent apps, or tap 'More apps'
- Use the divider to adjust screen size.
- Deactivate by swiping up or down on the divider.
This function is available on the Android 7.0 Nougat operating system and upper versions
If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.
This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.