How to restore Factory settings in Samsung Galaxy S4(GT-I9500)?

Last Update Date : Jun 25. 2018


NOTE : Before doing Factory data reset, it is advisable to take back up of your phone data as all your data will be erased and cannot be regained after completion of this process. CLICK HERE to take backup through Kies 2.5.


a). Tap on Apps as shown below :




b). Tap on Settings and then tap on Accounts option as shown below :


.         . 


c). Under Accounts, tap on Backup and reset as shown below :




d). Now tap on Factory data reset as shown below :




e). Now tap on Reset device and then tap on Erase everything as shown below :


.                . 


This successfully restores to Factory settings.



Thank you for your feedback!

Not finding what you're looking for? We're here to help.


Track my repair

Check the progress of your repair

Chat with us

Live Chat support with a Samsung product expert.
All Days 9am to 9pm


We'll respond within 24 hours of your request.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.


1 800 40 72678641 800 40 SAMSUNG

(Toll Free) For Use By Customers In India Only
24 Hours a day / 7 Days a week

+880 9612300300+880 8000300300

(Toll Free) For Use By Customers In Bangladesh Only
8AM - 10PM / 7 days a week

+94 11 7267864+94 11 SAMSUNG

(Toll Free) For Use By Customers In Sri Lanka Only
8AM - 6.30PM / Mon ~ Sat

+977 16600172667 (For NTC customers only)+977 9801572667

(Toll Free) For Use By Customers In Nepal Only
8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us