Why there is no sound in Sound & Shot photos from Samsung Galaxy S4(GT-I9500)?

Sound & Shot is one of the flagship features in Samsung Galaxy S4 that allows users to record up to nine seconds of audio with a still image. It adds another layer of excitement to help you relive and share every moment of each picture much more vividly. 
 

 (Sound and Shot feature)

However, there are some conditions that should be kept in mind before using this feature :

● Shot and sound photos can only be played back with Audio on Galaxy S4 devices. The sound in Sound & Shot photo will not work in other devices

● If you transfer the photo via Message, the sound is not supported and the image is only transferred. 
If you transfer the photo via ChatON, please transfer via ChatON menu from ‘Share via’ in gallery. The photo is transferred except the sounds if you directly transfer from ChatON application.

● Although, you can transfer between Galaxy S4 devices, the original photo must be transferred without editing to play the sound which is included in Sound & shot photo. So, when you transfer Sound & shot photo, please use Bluetooth, NFC or Wi-Fi direct. 

CLICK HERE to know about Sound and Shot feature in Samsung Galaxy S4 (GT-I9500).