How to enjoy Q-Symphony on your Samsung TV

Q-Symphony links speakers that support symphony to your TV speakers, to play sounds from the different speakers simultaneously, offering the ultimate surround sound experience. The sound from your TV and connected devices is automatically optimized without complex manual setup.

Connecting the TV and sound device

Soundbars can be connected to the TV using an HDMI (ARC/eARC) cable, an optical cable, or Wi-Fi. Wireless speakers such as Music Frame and Music Studio support Wi-Fi connections only.

Wired symphony connection (Soundbar)

Configuring wired symphony settings is possible only when an audio device that supports wired symphony functionality is connected to HDMI or Optical. For 2024 and newer soundbar models, select the ARC/eARC source on the soundbar.

Wireless symphony connection (Wi-Fi)

For audio devices that support Wi-Fi and Q-Symphony, it is possible to configure wireless symphony settings. The sound device and TV must be on the same Wi-Fi network. Register the sound device in the SmartThings app first.

Audio delay or connection delay occurs

If the wireless router (Wi-Fi) is far away and the wireless signal strength is weak, or if other devices are generating heavy wireless traffic, or if some devices are connected to a different band (2.4 GHz or 5 GHz) of the wireless router, audio delay or connection delay may occur due to communication latency.

Connect the TV and all audio devices to the same band of the wireless router (5 GHz band connection recommended). You can change the Wi-Fi network via the TV’s pop-up menu, the SmartThings app, or the Samsung Sound app under “Settings – Network Status – Wi-Fi Network Change.”

Sound device does not connect

• Confirm that each device is a Q-Symphony compatible model.
• Verify that the TV and sound devices are connected to the same Wi-Fi network.
• Make sure two or more wireless speakers are connected to the same wireless network for surround sound configuration.
• Check that the Wi-Fi signal strength is sufficient. Signal strength can be verified in the product menu or in the SmartThings app under network information.
• Ensure the TV and sound device firmware are updated to the latest version.
• In some regions, Q-Symphony may not connect when the wireless router uses a DFS channel. Change the router’s channel settings or switch to a non-DFS channel. Refer to your wireless router’s manual for details.
• If you turn on screen mirroring mode while using an audio device that supports Wi-Fi, the connection is disconnected.

Surround sound configuration does not activate

Surround sound configuration can be used when the following conditions are met:

• Make sure two or more wireless speakers are connected to the same wireless network.
• An audio device that supports Wi-Fi is connected to the same wireless network as the TV.

TV built-in speakers are not producing sound

Check whether the TV built-in speakers are turned on in the Q-Symphony settings. Depending on the content being played(played (such as news or dialogue scenes with no effect sounds), surround or effect sounds may be minimal, which can make the TV speaker output less noticeable.

Q-Symphony settings changed on their own

Due to the nature of wireless networks, the connection between devices may be temporarily disconnected if the wireless signal strength is weak or if there is signal interference from other nearby wireless devices. In most cases, the original settings will be restored after a brief wait. However, if the settings do not restore or this issue occurs frequently, it may be necessary to check the wireless signal strength and potential signal interference from other nearby devices.