How to use the Remote Access on your Samsung Smart TV

Last Update Date : Jul 07. 2020

If you’ve ever wished your TV could double your computer or laptop, you’ve got your wish with your Samsung Smart TV. When you need to access MS Office 365 web page or share the PC screen, there is an easy way to access your PC using your TV remotely.

Note: This feature is only available on 2019 and newer TV models. Your TV and computer must be connected to a network.

Use Remote Access when you work and learn at home

As days go by, the functions that can be performed on TV are becoming increasingly developed. The TV itself also supports many features, and if your personal computer is available as it is on the TV, the possibilities of what you can do will be more extensive. In addition to PC remote access and PC mirroring, you can access MS Office 365 directly and work on documents on your TV. Check out the features available in the Remote Access.

Video Alternative Text

Three connection methods using Remote Access on the TV

Three basic functions are available in Remote Access menu panel. It is the Remote PC that you can remotely control your PC through an IP network, Screen Sharing that mirrors a PC or smartphone connected to the same Wi-Fi network, and the Office 365 function that can be accessed directly using the TV web browser.

three different usage by remote access function

① Remote PCClick to Expand

Remote PC function allows you to control PC from Smart TV. First of all, you need to know your PC's correct IP address, username, and password in order to use the remote PC features. Make sure your keyboard and mouse are connected to the TV, and follow the guide on how to access to your PC on the TV. 

How to connect to remote PC

Step 1. Select Source on Smart Hub menu, and then choose Remote Access.

remote access settings menu

Step 2. Select Remote PC in Remote Access menu panel.

remote access main panel to remote pc

Step 3. Enter your computer’s IP address and user ID and password of you PC.

connect to remote pc

Note: This feature is only available on 2019 and newer TV models. Your TV and computer must be connected to a network. 

Check Remote Desktop Activation on remote PC

You need to make sure that the Remote Desktop setting on your PC is activated. Navigate System menu in your PC control panel, and select the Remote Desktop, then switch to activate Remote Desktop Activation.

pc settings for remote desktop activation

Supported conditions

Window: Only supported by Window 7 Professional or higher with RDP (Remote Desktop Protocol) except win10 Home

MAC: Only supported by MAC OSX 10.5 or higher with VNC (Virtual Network Computing for Mac)

Note: 

  • If MAC PC connection using VNC is too slow, app installation and additional setting to lower resolution needed.
  • No Audio supports for VNC. (by the Protocol limitation)
  • Supported under the condition of using Identical AP. (Without entering IP, IP list shown under the identical AP)
  • PC setting must be ‘Allow remote control’, and Linux is not supported.

② Screen SharingClick to Expand

Remote Access also comes equipped with Wi-Fi Direct, which facilitates seamless screen sharing between TVs and PCs. To share your PC's screen on your TV, or vice versa, use the on-screen instructions to adjust your setting and connect the TV to a computer using Wi-fi.

How to activate Screen Share

Step 1. On your PC, select Management Center or Device in the notification area of the taskbar.

taskbar on the pc

Step 2. Select Connect or Project, and then choose your TV to complete the connection.

selecting tv on pc

Note: 

  • Screen Sharing is only supported by Window 10 Professional or higher version. 
  • There is no resolution limit, since the PC screen is captured in real time, and re-encoded the TV supports.

SMB (Server Massage Block)

③ Office 365Click to Expand

You can access MS Office 365 web pages through the Remote Access feature to edit Word, Excel, and PowerPoint.

This feature is based on Cloud Service by web browser on TV. Therefore, there is no OS limit.

How to access Office 365

Step 1. Select Office 365 icon on Remote Access panel.

remote access main panel to office365

Step 2. Enter your ID and password for Microsoft Office account.

office 365 log in screen

Note: Some symbols not supported by Samsung One UI Font may not be legible.

Note: Device screenshots and menu are only sample in English - they are also available in the language of your country.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Track your repair

Check the progress of your repair

Chat with us

Chatbot Support | 24 Hours / 7 days
Livechat Support | 8 AM ~ 10 PM / 7 Days

Email

We'll respond within 24 hours of your request.

WhatsApp us

Support | 9 AM ~ 6 PM / 7 Days

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

1800 40 7267864(1800 40 SAMSUNG)

India Toll Free No. | 8AM ~ 10PM / 7 Days a week (Working with limited capacity)

1800 5 7267864(1800 5 SAMSUNG)

India Toll Free No. | 8AM ~ 10PM / 7 Days a week (Working with limited capacity)

+880 9612300300+880 8000300300

Bangladesh Toll Free No. | 24 hours / 7 Days a week

+94 11 7267864+94 11 SAMSUNG

Sri Lanka No. | 8.30AM - 8.30PM / 7 Days a week

+977 16600172667 (For NTC customers only)+977 9801572667

Nepal Toll Free No. | 8AM - 8PM / 7 Days a week

Dial as per your country

* For any printer related enquiries, please visit the HP website .

Face-to-face support

Samsung Service Centers

Find out more about how you can get face-to-face help.

Service Online Appointment

Book a service appointment at your nearest service center.

Contact Us