How do I back up to Samsung Cloud?

Last Update Date : Jan 13. 2018

c1 

 

How to backup to Samsung Cloud


● Step 1: Go into the Settings menu → Cloud and accounts.

 

c1 

 

● Step 2: Tap on Samsung Cloud.

 

 

c2 

 

● Step 3: Tap on Backup settings.

 

c3 

 

● Step 4: Select the content you wish to back up to Samsung Cloud. You can also choose to auto-backup your data to the Cloud.


Please Note:

 

With auto-backup, your apps will be backed up once every 24 hours if the following conditions are met:

● Your phone is charging.

● Your phone is connected to a Wi-Fi network.

● The screen has been off for an hour.

 

c4 

 

● Step 5: Tap on Backup now.

 

c5 

 

● Step 6: Please wait a moment while the backup process begins.

 

c6 

 

● Step 7: The backup has been successfully completed now.

 

c7 

 

 

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.


For all other queries or further technical assistance, please call Samsung Customer Care on 1800-22-8899 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."

Thank you for your feedback!

Need more help? Contact Us.

Online

Live Chat

24 hours a day/ 7days a week
(Including Public Holidays)

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Email to Samsung Pay

We'll respond within 24 hours of your request.

Remote Service

Take advantages of Remote Support for TVs, Mobile phones &Tablets

Call

1 800 22 8899For Mobile Devices, Samsung Pay, Samsung Smart Care

24 hours a day/ 7 days a week

1 800 88 9999For other Products & Enquiries

24 hours a day / 7 days a week

+603-7713 7420Call From Oversea

+603-5191-1515For Online Store or Orders Enquiries

Mon - Fri 9am - 6pm (Excluding Sat, Sun & Public Holidays)

* For any printer related enquiries, please visit HP website .

Service & Repairs

Samsung Services Centres

Search the nearest Samsung Service Centres in your area.

Smart Service

Experience Samsung Smart Service in Shop

Contact Us