Galaxy Store
galaxy-storeSolutions & Tips
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Delete
How do I cancel a subscription in Galaxy Store
FAQ for Samsung Apps and Service. Find more about 'How do I cancel a subscription in Galaxy Store' with Samsung Support.
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Payment
How to check my purchase history and update apps in Galaxy Store
FAQ for Samsung Apps and Service. Find more about ' How to check my purchase history and update apps in Galaxy Store' with Samsung Support.
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Settings
How do I enable push notifications from Galaxy Store?
FAQ for Samsung Apps and Service. Find more about 'How do I enable push notifications from Galaxy Store?' with Samsung Support.
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Login
Do I need a Samsung account to download an App ?
FAQ for Samsung Apps and Service. Find more about 'Do I need a Samsung account to download an App ?' with Samsung Support.
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How to use
How to report intellectual infringement in the Galaxy Store ?
FAQ for Samsung Apps and Service. Find more about 'How to report intellectual infringement in the Galaxy Store ?' with Samsung Support.
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Troubleshooting
How to solve an error when downloading an app from Galaxy Store ?
FAQ for Samsung Apps and Service. Find more about 'How to solve an error when downloading an app from Galaxy Store ?' with Samsung Support.
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Protection Plan
Why didn't I receive the in-app item after payment?
FAQ for Samsung Apps and Service. Find more about 'Why didn't I receive the in-app item after payment?' with Samsung Support.
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Protection Plan
Can I get a refund for an app or in-app item?
FAQ for Samsung Apps and Service. Find more about 'Can I get a refund for an app or in-app item?' with Samsung Support.
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Payment
How do I register and use coupons in Galaxy Store ?
FAQ for Samsung Apps and Service. Find more about 'How do I register and use coupons in Galaxy Store ?' with Samsung Support.
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General
What is a Samsung account?
FAQ for Samsung Apps and Service. Find more about 'What is a Samsung account?' with Samsung Support.
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General
Know more about the native apps of Samsung Kids
FAQ for Samsung Apps and Service. Find more about ' How to check my purchase history and update apps in Galaxy Store' with Samsung Support.
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General
Problems you may experience when transferring from iOS using Smart Switch
FAQ for Samsung Apps and Service. Find more about 'Problems you may experience when transferring from iOS using Smart Switch' with Samsung Support.
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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Settings
How to stay signed in or out of your Samsung.com account
Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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Security
How to synchronise OneDrive with your Galaxy device
The following instructions explain how to sync the My Files app with OneDrive.
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How to use the device
The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
Samsung Official Online Store
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