Half of the TV screen is black

Last Update Date : Jul 19. 2019


You suddenly notice that part your TV screen is black. It could be normal, something the device you are using is designed to do, or your TV could have a problem. This guide can easily help you determine the cause.



1 Navigate to the Menu on your TV.


If the menu is cut off by the black part of the screen, please visit the Support Center to request service.

2 Check the External Device Connection


Verify the cable is connected firmly and if so, try replacing it with another cable.

3 Turn the External Device Off and then Back On


Power cycle the external device and check to see if the black section of the screen returns. If it does, you may need to contact the manufacturer of that device for further troubleshooting.

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