Top-load Washer Ecobubble™ 13kg

Phantom Black 13 kg
WA13CG5745BVFQ

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Dimensions

  • Width

    610 mm

  • Height

    1059 mm

  • Depth

    675 mm

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Top-load Washer Ecobubble™ 13kg
Phantom Black 13 kg

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Features

Efficiently fast washing

Colour availability varies by region. Images are for illustration purposes only.

Powerful wash, more savings

Ecobubble™

Wash powerfully and efficiently. Ecobubble™ gets clothes clean using up to 60% less energy* and up to 11% less water*. BubbleStorm™ helps detergent penetrate fabric 2.5x faster**and gives up to 20% better fabric care***. Dual Storm™ creates a vortex of water current that cleans more effectively.

Powerful wash, more savings

Ecobubble™

Wash powerfully and efficiently. Ecobubble™ gets clothes clean using up to 60% less energy* and up to 11% less water*. BubbleStorm™ helps detergent penetrate fabric 2.5x faster**and gives up to 20% better fabric care***. Dual Storm™ creates a vortex of water current that cleans more effectively.

Powerful wash, more savings

Ecobubble™

Wash powerfully and efficiently. Ecobubble™ gets clothes clean using up to 60% less energy* and up to 11% less water*. BubbleStorm™ helps detergent penetrate fabric 2.5x faster**and gives up to 20% better fabric care***. Dual Storm™ creates a vortex of water current that cleans more effectively.

  • * Based on internal testing of the WA5000C 11kg model with Ecobubble™ and Digital Inverter motor, using an IEC 3kg load (water level 4), compared to the WA5700J 11kg model without Ecobubble™ and an AC motor (water level 4). Results may vary depending on the actual usage conditions.** Based on internal testing, using Artificially Soiled Fabric (EMPA 120), compared to a Samsung conventional washing machine, WA5000C 11kg model. Results may vary depending on the actual usage conditions.*** Based on severity of washing action index, compared to a Samsung conventional washing machine, WA5000C 11kg model. Results may vary depending on the actual usage conditions.
  • * Based on internal testing of the WA5000C 11kg model with Ecobubble™ and Digital Inverter motor, using an IEC 3kg load (water level 4), compared to the WA5700J 11kg model without Ecobubble™ and an AC motor (water level 4). Results may vary depending on the actual usage conditions.** Based on internal testing, using Artificially Soiled Fabric (EMPA 120), compared to a Samsung conventional washing machine, WA5000C 11kg model. Results may vary depending on the actual usage conditions.*** Based on severity of washing action index, compared to a Samsung conventional washing machine, WA5000C 11kg model. Results may vary depending on the actual usage conditions.
  • * Based on internal testing of the WA5000C 11kg model with Ecobubble™ and Digital Inverter motor, using an IEC 3kg load (water level 4), compared to the WA5700J 11kg model without Ecobubble™ and an AC motor (water level 4). Results may vary depending on the actual usage conditions.** Based on internal testing, using Artificially Soiled Fabric (EMPA 120), compared to a Samsung conventional washing machine, WA5000C 11kg model. Results may vary depending on the actual usage conditions.*** Based on severity of washing action index, compared to a Samsung conventional washing machine, WA5000C 11kg model. Results may vary depending on the actual usage conditions.

Durable & efficient

Digital Inverter Motor (DIT) 10-Year Warranty

Purchase with confidence any Samsung Washer model with a Digital Inverter Motor* and receive a 10-year warranty** on the motor.

Durable & efficient

Digital Inverter Technology

Enjoy efficiency and long-lasting performance with Digital Inverter Technology. It utilizes strong magnets for a quiet and powerful performance with enhanced energy efficiency. It also provides exceptional durability, backed-up by the industry’s longest* warranty of 10 years on the motor.

Durable & efficient

Digital Inverter Technology

Enjoy efficiency and long-lasting performance with Digital Inverter Technology. It utilizes strong magnets for a quiet and powerful performance with enhanced energy efficiency. It also provides exceptional durability, backed-up by the industry’s longest* warranty of 10 years on the motor.

Durable & efficient

Digital Inverter Technology

Enjoy efficiency and long-lasting performance with Digital Inverter Technology. It utilizes strong magnets for a quiet and powerful performance with enhanced energy efficiency. It also provides exceptional durability, backed-up by the industry’s longest* warranty of 10 years on the motor.

  • * As of 01/04/2026 ** 10-year warranty is limited to the Digital Inverter Motor of washers purchased on 4/1/2026 or later. A purchase receipt indicating the purchase date is required for a claim. Additional restrictions and limitations apply, see warranty for details.
  • * As at November 2022. The 10 year parts warranty is only applicable to the inverter motor.
  • * As at November 2022. The 10 year parts warranty is only applicable to the inverter motor.
  • * As at November 2022. The 10 year parts warranty is only applicable to the inverter motor.

Wash in 31 minutes*

Super Speed

Cut your normal laundry time by up to 40%* and get clothes thoroughly clean. Super Speed washes a load in just 31 minutes*. It ensures powerful cleaning and reduces water usage by 20%**. In addition, it shortens the rinsing time by shooting powerful jets of water and accelerates the spin speed.

* A Normal wash can be completed in as little as 31 minutes using Super Speed at the default settings with a 3kg load, compared to 53 minutes in a Samsung washing machine without Super Speed.** Water consumption is reduced from 112 liters to 90 liters. Colour availability varies by region. Images are for illustration purposes only.

* A Normal wash can be completed in as little as 31 minutes using Super Speed at the default settings with a 3kg load, compared to 53 minutes in a Samsung washing machine without Super Speed.** Water consumption is reduced from 112 liters to 90 liters. Colour availability varies by region. Images are for illustration purposes only.

The washer drum is surrounded by clean water and water jets are cleaning the inside. The washer drum is surrounded by clean water and water jets are cleaning the inside.

Keeps the tub clean

Eco Tub Clean

Keep the inside of your top load washer fresh and hygienically clean, while being eco-friendly and saving money. The Eco Tub Clean course removes dirt that can build-up in the drum, without using harsh or costly detergent. And it even notifies you automatically when it needs cleaning*.

* Recommended for use every one or two months, when an alert icon turns on.
Side of the washing machine, a woman is smelling a towel with her daughter. The towel was washed using the Deep Softenter of the Delay End course. Side of the washing machine, a woman is smelling a towel with her daughter. The towel was washed using the Deep Softenter of the Delay End course.

Long-lasting fragrance

Deep Softener

Ensure your clothes smell sweeter for longer. The Deep Softener option maximizes the effect of softener by optimizing the rinsing algorithm. So the fragrance lasts longer with the same amount of softener. This reduces waste, as you don’t need to exceed the normal dosage or add a soaking course.

* Based on internal testing, which showed a 56.5% increase in the softener absorption rate compared to a conventional washing machine. Colour availability varies by region. Images are for illustration purposes only.
A person scans the error code that appeared on the WA5000C display with the smartphone App.

Smart Check

Reduce the cost and inconvenience of broken appliances. Smart Check is an automatic error-monitoring system that you can use anytime, anywhere with a smartphone App*. It detects and diagnoses problems and provides quick and easy troubleshooting solutions, saving you time and money on repairs**.

* Available on Android and iOS devices. A Wi-Fi connection is required.
** Service callouts will occasionally be required and may incur extra repair costs.
***Colour availability varies by region. Images are for illustration purposes only.

As the door of the WA5000C closes, the lid gradually reduces the speed and closes gently without noise.

Soft Closing Door

Avoid being frightened by unexpected bangs! The Soft Closing Door shuts safely, gently and silently, as a damper automatically slows its movement. A tempered glass window also lets you view your washing without lifting the lid. And it is durable and strong, so it won’t get scratched or damaged.

*Colour availability varies by region. Images are for illustration purposes only.

A person is controlling the rear control panel.

Rear Control

Use your washer easily and intuitively without worrying about splashing water on the digital panel. The slanted Rear Control is located at the back of the machine. It means the controls are really easy to see, even from a distance, and are protected from water splashes when getting clothes out.

*Colour availability varies by region. Images are for illustration purposes only.

A magic filter is a double structure consisting of a dense mesh net and a relatively larger square patterned net.

Magic Filter

Keep unsightly speckles off your whites and darks, and protect the drainage from getting clogged up. A Magic Filter with a dual mesh, at the front and back, effectively gathers the lint, fluff and particles that come out of your laundry. And it is easy to empty out the filter, as it opens 180°.

Using the Intensive Wash of the Eco Bubble course, clothes are being washed clean with detergent mixed water.

Intensive Wash

Get clothes spotlessly clean, even if they are really dirty. An Intensive Wash can be used in any course* to remove stubborn stains, like blood, tea, wine, make-up or grass. It generates rich bubbles that quickly penetrate fabric** and a powerful water flow, so dirt is removed more effectively.

* Available in all courses, except for the Quick Cycle and Delicate Cycle.** Compared to a conventional Samsung washing machine without Ecobubble™.

VRT Plus™

Do your laundry anytime and anywhere without disturbing anyone. Innovative VRT Plus™ technology reduces noise and vibration during washes*. A new frame design also provides great stability to minimize noisy movement. And vibration sensing technology detects and reduces vibration from the motor.

* Based on internal testing. Compared to a Samsung conventional model without VRT Plus. Colour availability varies by region. Images are for illustration purposes only.

How to measure

Specifications

  • Washing Capacity (kg)

    13.0 kg

  • Energy Efficiency Class

    4star

  • Pulsator

    PP Dual Storm

  • Drum type

    2nd Diamond

  • Net Dimension (WxHxD)

    610 x 1059 x 675 mm

  • Net Weight

    40 kg

  • Washing Capacity (kg)

    13.0 kg

  • Body color

    Black Caviar

  • Door

    Black Caviar

  • Panel Display

    LED

  • Energy Efficiency Class

    4star

  • Eco Bubble

    Yes

  • BubbleStorm™

    Yes

  • SpeedSpray™

    Yes

  • Dual Storm™

    Yes

  • Air Turbo

    Yes

  • Auto Restart

    Yes

  • Child Lock

    Yes

  • Delay End

    Yes

  • Drum type

    2nd Diamond

  • Intensive Wash

    Yes

  • Magic Filter

    Yes

  • Motor

    DIT

  • Pulsator

    PP Dual Storm

  • Super Speed

    Yes

  • Spin Speed

    700 rpm

  • Smart Check

    Yes

  • Soft Close Lid

    Yes

  • Water Level

    10 Levels

  • Aqua Preserve

    Yes

  • Baby Care

    Yes

  • Bedding

    Yes

  • Delicates

    Yes

  • Eco Tub Clean

    Yes

  • Jeans

    Yes

  • Normal

    Yes

  • Option List

    Ecobubble, Intensive Wash, SuperSpeed, Power Tub Clean, Deep Softener, Delay End

  • Quick Wash

    Yes

  • Rinse + Spin

    Yes

  • Super Clean

    Yes

  • Net Dimension (WxHxD)

    610 x 1059 x 675 mm

  • Net Weight

    40 kg

  • Gross Dimension (WxHxD)

    660 x 1127 x 740 mm

  • Gross Weight

    44 kg

  • Voltage/Frequency

    230V/50Hz

Reviews

Top-load Washer Ecobubble™ 13kg

3.4

Recommended by 57% of customers.

Write a review
5 stars 44%
4 stars 14%
3 stars 0%
2 stars 21%
1 stars 21%
Features 4.7
Performance 4.7
Design 5.0
Value 5.0

Reviews with images & videos

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14 Reviews

Chia
5 (9,999)

2023-11-19

Malaysia

5 (9,999)
I bought 3 days,it was very good and very vast,very clean
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Top-load Washer Ecobubble™ 11kg(WA11CG5745BYFQ)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Raymond Raymond
5 (9,999)

2025-09-02

5 (9,999)
I bought it 3 weeks ago, and works impressive and silent with clean progress job.well done and keep it up always. Tq
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?
Originally posted on Top-load Washer Ecobubble™ 11kg(WA11CG5745BYFQ)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Eman T
1 (9,999)

2021-07-05

Capacity : 13 kg | Colour : Phantom Black
1 (9,999)
Got this as a replacement as my old Samsung machine was faulty and from day 1 I’ve uncounted issues. Doing a load is a nightmare when it’s on final spin the drum bangs from side to side then drains and then fills up water all over again and adds another 50 mins to the cycle, had error codes come up that don’t make sense, I’ve been through the whole manual on troubleshooting nothing I’ve done fixed the issue not too mention my water bill has skyrocketed because of how many times it fills the water back up aaarrrrrr so frustrating also I only premium washing liquid
Helpful?
Originally posted on Samsung Australia
Spenoli
1 (9,999)

2020-09-09

Capacity : 13 kg | Colour : Phantom Black
1 (9,999)
I bought this machine on looks alone, my 1st mistake. Looks great in my black and white home, however that's where the love stops for me. Not all user friendly unless you want a machine that you can leave alone. I find if you wash in hot water then the machine also rinses in hot water unless you set it on Wash Only, then return for the rinse and spin cycle. Yesterday I set on Spin Only returning to find the machine had refilled with water!!! Not a fan at all, I would not recommend this machine...sorry Samsung!
Helpful?
Originally posted on Samsung Australia
Mich
2 (9,999)

2022-12-26

New zealand

Capacity : 13 kg | Colour : Phantom Black
2 (9,999)
This machine is a giant pain in the butt. It takes ages to start so you manually need to tell it what water level you think is best otherwise it over fills in your water bill is huge. It bangs like crazy it sounds like a thunderstorm if it's out-of-balance. The whole cycle is so loud I can hear it from upstairs and that's when it's working well. I agree the softener leaks into the detergent and never empties properly that is gross to clean. Washing never smells great as it doesn't seem to spin properly and you really need to be waiting to grab the washing as soon as it's finished to stop it smelling. Today I bought an Electrolux front loader in my life has changed good by Samsung p.s. The darn lid keeps banging on my head because you keep forgetting to click the inner lid tray closed.
Helpful?
Originally posted on Samsung New Zealand
White
2 (9,999)

2024-08-31

Capacity : 13 kg | Colour : Phantom Black
2 (9,999)
The 4C error code is really annoying, which is said to be caused by water pressure, kinked hose, blocked filtors. But when all that is taken care of, still the machine does not fill. I am very unhappy with this samsung washing machine and Do Not recommend this product.
Helpful?
Originally posted on Samsung Australia
Pounamu
4 (9,999)

2021-04-03

South Auckland

Capacity : 13 kg | Colour : Phantom Black
4 (9,999)
Happy with purchase. Nice big capacity. Clothes come out clean even when soiled quite badly. I don’t use the top scrubbing/soaking part tho. Short people will have a hard time getting the clothes out from the bottom of the tub. All in all I like this machine.
I recommended this product.
Helpful?
Originally posted on Samsung New Zealand
Mat_Victoria_Australia
1 (9,999)

2021-03-02

Capacity : 13 kg | Colour : Phantom Black
1 (9,999)
Time to wash keeps growing and growing during the wash. We are getting a 4C warning which means there isn't enough water pressure... this is a machine fault there is nothing wrong with the water pressure. Very disappointing considering the cost of the machine.
Helpful?
Originally posted on Samsung Australia
Bec74
2 (9,999)

2020-10-06

Capacity : 13 kg | Colour : Phantom Black
2 (9,999)
I bought this machine 2 months ago and absolutely hate it. For a family of 7 with mostly small children I have a lot of washing to get through every day. This machine takes more then 3 minutes to even start up (apparently it has a lot of thinking to do) and over an hour to do a basic load, 3 hours to wash bedding and over 2 hours for baby clothes. I’ve never had so much washing back up as I have since buying this machine because there aren’t enough hours in the day to get through it all. So I basically have to still use the local laundry mat to keep on top of the washing. The water softner tray doesn’t empty properly and leaks water softner onto the finshed cycle so I then have to carefully pick through the clothes and rewash those again with softner on them. The bowl is so deep that I struggle to get stuff in the bottom of the machine. I’ve hung several loads of washing on the line dripping wet because the machine goes off balance and unless I restart the whole cycle again it won’t correct it self after the load it readjusted.
Helpful?
Originally posted on Samsung Australia
Greg
4 (9,999)

2026-04-17

Capacity : 13 kg | Colour : Phantom Black
4 (9,999)
I bought this product about 2 years ago. Overall it works well. Satisfied with the performance and quality for this price. The only drawback is the outlet pump. It does not last long. I am on my third pump in this period that I owed it.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Aroz
5 (9,999)

2022-03-08

New Zealand

Capacity : 13 kg | Colour : Phantom Black
5 (9,999)
I've had this for a few months now and I love it. I have a family of 6 so the 13kg is perfect for us and gets all our washing done in 1 load. It's easy to use and does an excellent job.
I recommended this product.
Helpful?
Originally posted on Samsung New Zealand
Maximum performance
5 (9,999)

2024-10-05

Capacity : 13 kg | Colour : Phantom Black
5 (9,999)
I bought this a couple of years ago and it's fantastic I really can't fault it at all
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Kkch
5 (9,999)

2023-01-30

Capacity : 13 kg | Colour : Phantom Black
5 (9,999)
It's a good quality and durability. Also It has many versatile fuction.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Vicki
5 (9,999)

2018-11-28

Capacity : 13 kg | Colour : Phantom Black
5 (9,999)
I'm an Airbnb host and when at full capacity can sleep 7. Peak season last year saw me chained to the laundry. This year I went searching for a machine that would give me a large capacity load. I had seen one of these machines at Noel Leeming, but as I shop at Harvey Norman, I went there to see if they would price match. They claimed the LG 13 kg front loader was a far superior machine and stupidly I allowed myself to be talked into it. Long story short, I hated it. Instead of getting me out of the laundry quicker, every single setting seemed over 2 hours AND had error messages every time I tried washing bed covers. Now I have this 13 kg Samsung top loader. Only had it a couple of weeks but already I'm sold! All presets can be altered to shorten or lengthen wash cycles. High speed spin really does a fantastic job and the lint filters are fantastic. I can get a large load done in half the time of the LG and no errors. I am VERY wary of Samsung's after sales service so have taken an extended warranty for peace of mind. Now I look forward to laundry. I can zip through cleaning of guest suites and have the washing on the line in a fraction of the time. As to value, well it was hellish expensive, and only a couple of weeks into using, time will tell.
I recommended this product.
Helpful?
Originally posted on Samsung New Zealand

User manual & downloads

User Manual

ver 1.0 | 5.08 MB

Jun 18. 2025

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Installation Guide

ver 1.0 | 2.33 MB

Aug 22. 2022

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* Key feature may different from Key Spec.

* All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.

* 10-year warranty is limited to digital inverter motor of washers purchased on 01/04/2026 or later. A purchase receipt indicating the purchase date is required for a claim. Additional restrictions and limitations apply, see warranty for details.

* All images simulated for illustrative purposes.