Galaxy Buds2

Graphite
SM-R177NZKAASA

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Highlights

A woman is wearing olive color Galaxy Buds2 in her ear while riding a skateboard down an asphalt street. She is spreading her arms out and enjoying the ride. A man is in the background, also riding a skateboard by sitting on it.

2-way dynamic speakers for balanced sound

A woman is enjoying music while wearing a lavender color Galaxy Buds2. A Galaxy Buds2 case is displayed next to her, which is lavender color on the inside and white on the outside. A UL verification mark with a unique verification code.

ANC and AI based Intelligent Clear Call

Eight single Galaxy Buds2 earbuds are placed in a circle. The earbuds are different in color in clockwise order starting from lavender, olive, black, and white.

Comfort Fit

Features

Galaxy Buds2

Galaxy Buds2 cases are placed next to each other. Several of the cases are opened, each showing different colors of the inside case, from olive, lavender, white, to graphite.
Immerse yourself
into your own world

Get lost in what you love. Galaxy Buds2 opens a new world of audio experience with well-balanced sound, unmatched comfort fit, ANC, and seamless connectivity to your phone and watch. Easier controls and better feedback keep you immersed when working out, gaming, or jamming to your beats. 1

The front of the Galaxy Buds2 case is shown open, with two Galaxy Buds2 earbuds placed inside the case. The exterior of the Galaxy Buds2 case is in a white color, and the interior of the case, including the two Galaxy Buds2 earbuds, are in an olive color.

Galaxy AI is here

Elevate your Galaxy AI experience with Galaxy Buds2. Now you have a translator right in your ear. Turn on the translation features on your Samsung Galaxy smartphone with Galaxy Buds2 on. Make friends with no language barrier when talking face-to-face or over the phone.

Face-to-face Face-to-face
Face-to-face
Over the phone Over the phone
Over the phone
Keep your Galaxy Buds2 on, even when you need to use Interpreter on Samsung Galaxy smartphone. Hear the translation through the earbuds, while the other person listens via the paired smartphone's speaker. Enjoy smooth conversations without handing over your phone each time you speak.
GUIs of Interpreter app can be seen, with translated English and Spanish onscreen. Between the GUIs are text and icons that indicate two-way translation through speakerphone and Galaxy Buds.
*Interpreter feature requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. *Live Translate feature requires a network connection and Samsung Account login. Live Translate feature is only available on the pre-installed Samsung Phone app. Certain languages may require language pack download. Service availability may vary by language, country, region or carrier. Accuracy of results is not guaranteed. *Galaxy AI features are supported on Galaxy S24 Ultra, S24 Plus and S24 as of Feb. 2024. *Samsung Galaxy devices may require the latest software update to properly support Galaxy AI features. *Images simulated for illustrative purposes. Actual UX/UI may be different.

WELL-BALANCED SOUND

Your world the way
it’s meant to be heard

A woman is wearing olive color Galaxy Buds2 in her ear while riding a skateboard down an asphalt street. She is spreading her arms out and enjoying the ride. A man is in the background, also riding a skateboard by sitting on it.

Enjoy powerful, deep bass to clear treble through
two-way dynamic speakers. The Galaxy Buds2 gives you well-balanced sound quality that enriches every moment of your audio journey. Hear like you’re there.

CRYSTAL-CLEAR CALLS

Leave noise out
of the conversation

Three microphones and a built-in voice pickup unit help you make clearer calls, while a machine-learning based solution filters unwanted sound so you can better share your world with family and friends. The low protrusion design minimises wind disruptions to make your outdoors calls come in clear. 2

An olive color Galaxy Buds2 earbud is split in half and its inner components are shown in order. The outermost shell is opened and inside is a chipset with 1 inner mic. There is also a component with 2 outer mics(Beamforming) and VPU(voice pickup unit).

ACTIVE NOISE CANCELING

Choose the sound
you want to hear

Two microphones detect ambient noise while Active Noise Canceling blocks unwanted sound. Background noise can be reduced up to 98% to keep you fully immersed in your music, games, audio books, and your favourite podcasts. 3, 4

A woman is enjoying music while wearing a lavender color Galaxy Buds2. A Galaxy Buds2 case is displayed next to her, which is lavender color on the inside and white on the outside.

Active Noise Canceling (ANC) On Galaxy Buds2 cuts external background
noise by up to 98%, backed by UL Verification

Tune into or out of the world around you with an easily adjustable three-level ambient sound option.

A lavender Galaxy Buds2 earbud is shown over an illustration that depicts the three levels of ambient sounds that can be adjusted for ANC, from low, medium, to high.

360 AUDIO

Get 360 Audio and be completely immersed

360 Audio places sound all around you, while Dolby Head Tracking™ technology delivers an incredible three-dimensional listening experience. And with Dolby Atmos®, the audio becomes exceptionally detailed, letting you do more than just listen - you'll feel the story happening in front of you.

*Available only on Samsung Galaxy smartphones and tablets with Android One UI version 3.1 or later. 360 Audio and Dolby Head Tracking™ support may vary depending on app and content.

A set of onyx-colored Galaxy Buds2 slides to the center of the screen. The left side appears from the bottom left corner with the outside part facing forward and the right side appears from the top right with the inside part facing forward to reveal the R and various speaker and mic components. As they meet in the middle, they rotate as a pair 360 degrees to reveal all aspects of both sides.

SOUND CUSTOMISATION

Sounds tailored to
your taste

Your every audio experience is tailored to your taste with Galaxy Buds2. With six different equalizer settings to choose from, you'll find your own pitch perfect, vibrant sound that keeps you immersed.

How to change equalizer setting

The Galaxy Buds2 settings menu is shown on a smartphone screen and the Earbuds setting button is highlighted. A set of lavender Galaxy Buds2 earbuds is seen in the background.

DESIGN

Looks as
good as
it sounds
The outer exterior of a single white Galaxy Buds2 earbud is prominently shown.

COMFORT FIT

The lightest earbuds
we've ever made

Galaxy Buds2 is lightweight (5g each) and keeps music snug in your ears for even the most active lifestyles. With three sizes of soft, flexible silicon tips you can find a custom fit to get the best ANC experience possible. Find your fit with the "Earbud fit test" menu in the Galaxy Wearable app.

Eight single Galaxy Buds2 earbuds are placed in a circle. The earbuds are different in color in clockwise order starting from lavender, olive, graphite, and white.

Pick your ear-tip size for full comfort

The ear-tip of an olive color Galaxy Buds2 earbud is shown with different size tips from small, medium, to large.

COLOUR OPTIONS

Find your
perfect tone

Chic Onyx. Classical graphite. Flawless white. Soothing olive. Stylish lavender. Each earbud comes in a fashion-forward design and matching cases to fit your unique taste. With a widely compatible cradle design, the case keeps your earbuds safe, recharged, and easily portable. 5

An onyx-colored Galaxy Buds2 case sits in a modern grey setting with a blue sky outside a window in the background. A pair of black Buds2 earbuds is floating above the case. There is an open Buds2 case with two Buds2 earbuds inside.

A white Buds2 case is placed in front of a scenic pool of water with a forest behind. Two olive color Buds2 earbuds are shown with the Galaxy Buds2 case. A Buds2 case is open with two earbuds inside. There are two earbuds displayed outside of its case.

A white Buds2 case is placed in front of a bright sky filled with white clouds. Two white Buds2 earbuds are shown with the Galaxy Buds2 case. A Buds2 case is open with two earbuds inside. There are two earbuds displayed outside of its case.

A white Buds2 case is placed in front of a desert with shades of lavender in the sky. Two lavender Buds2 earbuds are shown with the Galaxy Buds2 case. A Buds2 case is open with two earbuds inside. There are two earbuds displayed outside of its case.

A white Buds2 case is placed in front of a dark ocean overlooking a cliff. Two graphite Buds2 earbuds are shown with the Galaxy Buds2 case. A Buds2 case is open with two earbuds inside. There are two earbuds displayed outside of its case.

BATTERY LIFE

Plenty of play time,
wherever you go

Whether you're watching your favourite shows, blazing through your playlist, or enjoying the outdoors, Galaxy Buds2 keeps you connected and comfortable all day long. The long lasting battery life gives you up to 5 hours of play-time and 15 more with a fully charged case. 6, 7

An onyx-colored Galaxy Buds2 case is open and facing forward. The interior of the case is black, and both earbuds are placed in the case.

Up to 5 hours of play time with ANC on

Up to a total 20 hours of play time when
charged using the case

SMOOTH SYNCING

Switch without
missing a beat

With Auto Switch, moving between your Galaxy devices is easier than ever. Go from watching a movie on your tablet to playing music on the Galaxy Watch4, all hands free. Galaxy Watch4 also supports Quick Buds Control 8 , helping you turn ANC on or off, or check battery life right from your wrist. 9, 10, 11

Galaxy S22 Ultra
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Galaxy Tab S8 Ultra
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Amazing alone. Better together

Galaxy Buds2
Galaxy Watch4
LEARN MORE
BUY NOW

*Galaxy S22 Ultra, Galaxy Tab S8 Ultra, Galaxy Buds2 and Galaxy Watch4 sold separately.

Life opens up with Galaxy

EXPLORE MORE
C C
  1. Auto Switch feature only available on Samsung Galaxy smartphones and tablets with OneUI 3.1 or later and Galaxy Watch 4 series or later. Certain devices and applications may not support Auto Switch.
  2. Results are based on Samsung internal lab testing subject to POLQA(Perceptual Objective Listening Quality Analysis), a global standardized test for call quality.
  3. ANC(Active Noise Canceling) is on by default, and the touch and hold gesture for ANC can be configured in the Galaxy Wearable app.
  4. Changing the 3 levels of ambient sound volume can be set up on Galaxy Wearable app.
  5. Available colours may vary by country or carrier.
  6. Earbuds and case provide up to 20 hours of battery life when the case and earbuds are charged to 100%. Based on internal testing. Audio playback time tested by pairing a pre-production Galaxy Buds2 to a recently released Galaxy smartphone with default settings including ANC on. Actual battery life may vary and depend on usage conditions, settings, number of times charged, Bluetooth signal strength, and other factors.
  7. Play time may vary based on settings.
  8. Buds Controller is compatible with Galaxy Buds+, Galaxy Watch4, and their respective following models.
  9. Devices sold separately.
  10. Auto Switch feature only available on Galaxy smartphones and tablets with OneUI 3.1 or later and Watch which is Galaxy 4 series or later. Certain devices and applications may not support Auto Switch.
  11. Samsung Galaxy devices must be logged in to Samsung Account to enable Auto Switch.

Specifications

  • Compatible Specification of Smartphone

    Android 7.0 ↑ , 1.5GB ↑

  • Earbud Weight (g)

    5.0 g

  • Bluetooth Version

    Bluetooth v5.2

  • Sensors

    Accelerometer,Gyro Sensor,Hall Sensor,Proximity Sensor,Touch Sensor,VPU(Voice Pickup Unit)

  • Number of MIC

    6

  • Ambient Sound

    Yes

  • Active Noise Cancellation

    Yes

  • Bluetooth Version

    Bluetooth v5.2

  • Bluetooth Profiles

    A2DP,AVRCP,HFP

  • Accelerometer,Gyro Sensor,Hall Sensor,Proximity Sensor,Touch Sensor,VPU(Voice Pickup Unit)

  • Earbud Dimension (HxWxD, mm)

    20.9 x 17.0 x 21.1 mm

  • Earbud Weight (g)

    5.0 g

  • Case Dimension (HxWxD, mm)

    27.8 x 50.0 x 50.2 mm

  • Case Weight (g)

    41.2 g

  • Removable

    No

  • Usage Time (Hours, AOD Off)

    5 Hours

  • Talk Time/Voice Call

    3.5 Hours

  • Earbud Battery Capacity (mAh, Typical)

    61 mAh

  • Case Battery Capacity (mAh, Typical)

    472 mAh

  • Bixby Connection

    Yes

  • Compatible Specification of Smartphone

    Android 7.0 ↑ , 1.5GB ↑

  • Package Contents

    Charging Case,Earbuds,Eartips (S, M, L),Quick Start Guide,USB Cable

SAR Information

Reviews

Galaxy Buds2

4.2

Recommended by 72% of customers.

Write a review
5 stars 63%
4 stars 17%
3 stars 5%
2 stars 5%
1 stars 10%
AI review summary
  • The product offers good sound quality and effective noise cancellation
  • Some users report issues with the fit and stability of the earbuds, which can cause them to frequently fall out, especially during physical activity
  • The microphone quality for calls is also a concern for some customers
  • The overall features are generally well-received, but the reliability and comfort of the earbuds appear to be the main drawbacks
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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203 Reviews

Miro
4 (9,999)

2022-01-20

Colour : Graphite
4 (9,999)
I've only had it for a day, and it's pretty good, i guess. Never thought I'd spend this much for an earphone since I never liked ear/headphones as they always hurt my ears. I'm glad the smallest tip works so well for me, and the fit on my ear is snug. I'm not fan of the case being two different colors, and I like the airpods case more, easy to open with one hand without risk of dropping it. I hope the shortcuts can be more customized, and the volume can be controlled using just one bud cause I dont like wearing both at the same time. I'd say it's pretty solid, but not really worth splurging your money on if you're reluctant with the price
Helpful?
Originally posted on Samsung PH
Back to beats
3 (9,999)

2022-02-13

New Zealand

Colour : Lavender
3 (9,999)
I have had these for about 3 months now, and my only gripe is that they fall out easy. I have tried every size but same same
Helpful?
Originally posted on Galaxy Buds2(SM-R177NLVAASA)

Features

5 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Aldwin
5 (9,999)

2023-03-11

Pampanga, Philippines

Colour : Graphite
5 (9,999)
My Galaxy Buds 2 came as a freebie when I bought my Galaxy Tab S7 FE Wifi (SD778g) last Dec 18, 2021. Samsung advertised Galaxy Buds 2 Battery with 5hrs of use with ANC ON and 7hrs with ANC OFF. As of today (Mar 11, 2023) Battery life is still EXCELLENT. For context Starting 12:00NN (Mar 10) | ANC ON | 100 Volume Left Bud lasted for - 4:58PM Right Bud lasted for - 5:20PM (22mins ANC OFF, since ANC only works when wearing both earbuds) *difference in buds battery life caused by using the left bud more since I'm a lefty person... Mic Quality - 10/10 Sound Quality 1000/10 ANC - 7/10 Ambient Mode - 9/10
I recommended this product.
Helpful?
Originally posted on Samsung PH
TFreitas
2 (9,999)

2025-04-22

Colour : Graphite
2 (9,999)
Malfunctioning: I bought these buds in January 2024, and now, a little more than 1 year later, the left side is malfunctioning, making a very annoying sound all the time. A little bit frustrating since they are very new and I don't even use them that much, just when I go to the gym. Design: The design is not good, many times I have to adjust them in my ears because they start to get off by themselves, especially if I'm at the gym. I'm not even doing any different movement, they simply start to get off, which is very annoying. Features: The noise cancelling is very good, and so is the sound quality.
Helpful?
Originally posted on Samsung Australia
Nitrox72
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-09-10

Colour : Graphite
5 (9,999)
I was pretty happy with my Galaxy Buds Pro and wasn't remotely considering upgrading but the deal with a new Fold 4 was a no brainer. I'm glad I did - the improvements are actually meaningful - the buds are much lighter and more comfortable and unlike the previous generation these ones are rock solid in my ears and don't need constant readjusting. The noise cancellation has improved from what was already a pretty impressive base and on shorter flights I'm now leaving my Sony cans at home and simply rocking the Buds Pro 2s without a problem. The sounds quality is excellent and people report great call quality for phone calls as well so no complaints whatsoever from me, great piece of tech!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Heyoffff
4 (9,999)

2024-04-11

Colour : Graphite
4 (9,999)
Amazing just amazing! These are the best pair of earbuds I have bought and I've bought 2 others before cheap and expensive ones. These ones are the best by far. They have pretty good anc and the 360 degree sound is yes a gimmick but is so much fun to use. The sound is astronomical and it has good instrument separation. Clear and good bass and treble. Really light and it fits in my ears perfectly just make sure you get the correct eartip sizes. Havent tested out the live translation yet but I'm sure it will work great. Anyways this product is a must buy if you want good earbuds!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Teresa
3 (9,999)

2023-12-29

NZ

Colour : White
3 (9,999)
Horribly designed air buds, half the time I have a good fit and the other half a poor fit. I have my correct sized ear piece which is a medium. The sound is good and so is the noise cancelling. don't like that you have to have an app to use them, more clutter on phone. For the price there are much better options.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NZWAASA)

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

3 (9,999)
RG500
2 (9,999)

2022-06-25

Auckland NZ

Colour : Graphite
2 (9,999)
I have to say I'm disappointed with these. I got them primarily for the Dolby Atmos capability. Except it's not Dolby Atmos. It's just a pysuedo imitation and not a good one. Sounds don't appear from behind or above. Everything just sounds echoey and unnatural. As regular ear buds these have no more noise rejection than my Galaxy Buds plus acheive just through superior isolation. They don't sound as good as the plus either with harsh upper mids/lower treble. The plus have about three times the battery life as well!
Helpful?

Features

4 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

4 (9,999)
His Tyness
1 (9,999)

2021-12-25

Colour : Graphite
1 (9,999)
While they're in, they have exceptional sound. The various equaliser settings are well tuned for classic rock or classical. The ANC is amazing for an in-ear product. I work at a factory and they really block out most of the noise. The problem is in the fit. Regardless of the ear tip they just fall out. The smooth design has nothing to keep them in your ears. As long as I'm sitting at my desk and not eating, drinking, or talking they're good for a bit. My Buds + were so much better. Save your money
Helpful?
Originally posted on Samsung Australia
ConnorGB
1 (9,999)

2024-02-10

Colour : Graphite
1 (9,999)
Owned the original earbuds and they were and still are the best earbuds I have owned until they died. Bought the earbuds 2 based on the experience with the original ones. They are horrible no matter what size tip I use they refuse to stay in my ears when working out and running. I constantly have to push them back in which then pauses and skips songs. They need to go back to the original shape, no matter what I was doing they never budged. Very disappointing and a lot of money I wish I spent elsewhere.
Helpful?
Originally posted on Samsung Australia
j12lly
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-08-08

Colour : Graphite
5 (9,999)
bought this product a week ago, fits perfect to the ear, also the noise cancelling function is pretty much spot on. I like listening to music more and more when I am using this product. Unfortunately, when used on youtube or any other videos, it doesn't give me much of that much of a flawless sound as music does, so a bit disappointed in that, however still giving 5 stars as this product is recommendable and also I am more of a music person, so already worked out for me really well!!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
breadislife
Verified purchaser
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2021-11-11

Auckland, NZ

Colour : White
5 (9,999)
[Employee of samsung-en_nz] Light, portable and does what it states. Although the fit is not always the best.
I recommended this product.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NZWAASA)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
KFIT2BUD
1 (9,999)

2022-07-18

NZL

Colour : Olive
1 (9,999)
Purchased pair Galaxy Buds, 3 months ago to go with my watch and phone. I think they are crap to be honest.. I have tried everything to keep the buds in my ears I can't do workout let alone do my skipping routine without them falling out everytime, Or just wear them normally. I know when the bud is going to fall out because starts feeling loose and it pops out. It got to the fact where I threw them because of poor way these are made to fit. It hurts your ears everytime you adjust them to fit properly. So Samsung designed these poorly should design a new product like airpods. Ups the sounds are great on them, noice cancelling, taking calls are easy and clear and listening to music, movies the one Otherwise think before you buy these. My review would have been better, but no whole bud design just aint good at all my Kmart ones are just as good.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NZGAASA)

Features

3 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Simmmo
4 (9,999)

2022-09-28

Colour : Graphite
4 (9,999)
I had one major gripe with the Samsung Buds 1... the Bluetooth was a bag of crap. It had to keep my phone in a pocket I wouldn't normally or my hold my watch at a certain angle to ensure minimal interferences/dropping of sound. The Buds 2 have completely eliminated this problem in my experience and the pricing is very very fair. Also happy with the sound quality (for what you pay) as well as the noise canceling capabilities.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
donotbuyasamsungsmarttag
5 (9,999)

2023-11-21

Colour : Graphite
5 (9,999)
I have been using these for 2ish months, they are absolutely fantastic and fit perfectly, with intuitive software. Two things they could've fixed - the magnetic hinge on the case is a bit weak for my liking, and when the earbuds determine that they are "too dirty to function" they simply make a whining noise and fail to play sound. I would have liked to see a notification advising me to clean them rather than this.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
William
3 (9,999)

2022-10-28

New Zealand

Colour : Graphite
3 (9,999)
I got these headphones for free when I got my s22 ultra and I am very disappointed. They work well if yoyr sitting stoll listening to music but as soon as yoy walk around and do something they fall out and are just very uncomfortable in general. I was given an old pair of airpods to use and they are significantly better while still being the 1st generation airpods.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)
LeonD
1 (9,999)

2022-08-06

Colour : Graphite
1 (9,999)
Galaxy Buds2: Sound, available colours and battery life are all fantastic, unfortunately they keep falling out. I've tried all three tips, wriggled, adjusted etc but nothing seems to work. Samsung needs to develop a wingtip to clip on or something that helps, as many people seems to be having the same problem. At this stage, I definitely wouldn't recommend them.
Helpful?
Originally posted on Samsung Australia
CMNZ
Verified purchaser
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2023-02-08

New Zealand

Colour : White
4 (9,999)
The Galaxy Buds2 sound great, are easy to use and aren't too heavy. The app is useful and the charging case works well. The provided silicone tips are better than others I've tried, but weren't the best for me, as the shape of my ears mean no buds stay in that well. I got some third party Comply foam tips and they helped a lot to stop the Buds falling out.
I recommended this product.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NZWAASA)

Features

3 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Kane82
Verified purchaser
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-02-07

Whanganui, NZ

Colour : Graphite
5 (9,999)
Love these things. I had issues with them staying in my ears..... until I realised I wasn't putting them in correctly. With a bit of a twist they lock in to my ears nicely. I wear them under my motorbike helmet and they are the best I've used for that purpose so far. Good sound for an ear bud and comfortable. The charging case is super handy too!
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Clarke
Verified purchaser
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2023-02-08

Christchurch, NZ

Colour : Lavender
4 (9,999)
It has fairly good sound quality and good noise cancelling abilities that is great for a customer that is looking for something not too fancy. The design of the earbuds and the case is modern and easy to use. The touch sensor on the earbuds can be a bit sensitive. I bought this on sale and am pretty satisfied with the product.
I recommended this product.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NLVAASA)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
Verified purchaser
5 (9,999)

2023-05-24

Colour : Graphite
5 (9,999)
Upgraded to these and they are great! I needed something with a better microphone, previously no one could hear me during calls (especially when I walk and talk outside) and with the Buds2 I've had no complaints so far! Found them really simple to set up and the app easy to use. Have recommended to family and friends.
Helpful?
Originally posted on harveynorman.com.au
Melzasaurus
3 (9,999)

2022-09-14

Colour : Graphite
3 (9,999)
I have been using the Buds 2 for 2 months. They are not an improvement on the Buds+. Touch controls are temperamental, and they frequently fall out when active (exercising, yard work etc) - yes I have tried the different size plugs. Sound is on par with buds+, but ambient noise is not as clear. Phone calls are clear.
Helpful?
Originally posted on Samsung Australia
SCAW
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2023-11-28

Colour : Graphite
4 (9,999)
I have never owned a pair of ear buds until now. I am thrilled with them and had no idea how intuitive they are when listening to music, declining a call and the reception strength when away from your phone. I am loving them. They are comfortable to wear and it was surprisingly easy to connect via bluetooth.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
SamConvert
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-02-23

Colour : Graphite
5 (9,999)
Best pair of earbuds I have used, better fit than my previous sennheisers and with active noise cancelling/ambient sounds features its a great experience for each environment e.g: gym. The fit is also good and and I don't find myself pushing them back in as often as other buds have required in the past.
Helpful?
Originally posted on Samsung Australia
anonymous 124
1 (9,999)

2022-10-03

Colour : Graphite
1 (9,999)
the absolute worst headphones i have ever used. no matter how many different ways i tried (with the assistance of google) these headphones would not stay in and i nearly got hit by a car trying to retrieve one after it fell out. they are also very very annoying to sync to any devices. it’s a 0 from me
Helpful?
Originally posted on Samsung Australia
Tuaraki
Verified purchaser
5 (9,999)

2022-10-31

Colour : Graphite
5 (9,999)
I brought these for my bus rides to work, it's so much easier not getting caught up on the cords. Aside from that, sound quality is awesome and the two options are great! Noise cancelling works a treat and the ambient sound is handy when I need to stay aware of my surroundings. Definitely recommend!
I recommended this product.
Helpful?
Originally posted on Harvey Norman New Zealand
Quiet Office Worker
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2026-03-16

Colour : Graphite
5 (9,999)
For someone who isn't usually a fan of in ear buds, I think these are the most comfortable pair that I've tried. Easy to wear for long periods of time, great for noise cancelling while working in the office or for long flights. The easy to access touch features are intuitive and seamless.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Bailey22
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2024-02-20

Colour : Graphite
4 (9,999)
Received these with my last phone. Sound quality is great. Fitment is pretty secure once you find the right size buds which were provided. I think certain features still need improving like the noise cancelling and ambient mode. It would also be good to see further AI advances within the app.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
heediwow
5 (9,999)

2022-03-01

Colour : Graphite
5 (9,999)
My galaxy buds2 is the best earbuds I've gotten, their battery is pretty long & the case & overall design is beautiful & minisule ^^ love it so much, I got mine only a few days but it's really good, it does a pretty good job of canceling noise but it could be better, it has rlly good audio!
I recommended this product.
Helpful?
Originally posted on Samsung PH
Kash
5 (9,999)

2022-07-20

Hawkes Bay, Aotearoa New Zealand

Colour : Lavender
5 (9,999)
Perhaps I'm just fortunate - but after hesitating about purchase because of reviews about poor fit - I took the plunge & I'm 100% satisfied. I find the controls adequate, as expected, they connect perfectly with my Galaxy 4 Watch - & also my Windows Surface. Excellent sound quality.
I recommended this product.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NLVAASA)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
beckl27
1 (9,999)

2021-09-24

Colour : Graphite
1 (9,999)
The only good thing about these is the sound. The fit is so poor. I have tried all 3 different sized tips and still they just fall out. When you are laying flat on your back, they fall out. I have switched back to my original galaxy buds as it is just too frustrating to deal with.
Helpful?
Originally posted on Samsung Australia
Jenhunty
5 (9,999)

2021-12-12

Colour : Graphite
5 (9,999)
My partner brought these for my Christmas gift and I must say they are extremely good. Love that the galaxy app makes them customisable and a simple tap can do many things. Great sound, drowns out everything around me and I become immersed in podcasts. Love the purple colour.
Helpful?
Originally posted on harveynorman.com.au
Gianni10
1 (9,999)

2022-04-19

Colour : Graphite
1 (9,999)
They will not stay in your ears for long. You will be constantly adjusting them and triggering the touch controls. Shame, because the sound is awesome. Do not buy these if you're going to be doing anything but sitting down because they will fall out, guaranteed. Poor design.
Helpful?
Originally posted on Samsung Australia
McC_L
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2023-08-21

Colour : Graphite
4 (9,999)
I love the quality of sound that comes from my buds2, with features to noise cancel and pick up ambient sound i can choose so easily when to switch off to the world or not. The only downfall is trying to keep them in my ears! But I think that's my issue not the ear buds!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Dylan K
5 (9,999)

2024-06-08

Goshen, OH

Colour : Graphite
5 (9,999)
Even without a Samsung phone they work amazingly, but with a Samsung phone they have so many features that aren't available on any other brand of earbuds, honestly never been happier with a pair of earbuds. They're comfortable, light in the ear, and look and sound good.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
uchetia
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-05-05

Colour : Graphite
5 (9,999)
Easily connects to my galaxy devices and even windows. Sound quality has never let me down. Best thing is the ANC which is perfect for me. Touch controls are easy to use. For the price I would say its the best pair anyone can buy for their first pair of wireless buds.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
NZPenfold
Verified purchaser
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-03-05

Wellington, NZ

Colour : Lavender
5 (9,999)
These are great buds. Good sound quality and nice bass. I was listening to them on a regular basis and enjoying the experience. Good battery life and comfortable to wear. I would still be using these, however my wife discovered them and they are now firmly hers :)
I recommended this product.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NLVAASA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Adrian
3 (9,999)

2023-12-12

New zealand

Colour : Olive
3 (9,999)
Great sound, good fit but not really great battery life. Keep having 1 pod go flat before the other 2. Not sure what sort of battery life I should expect but getting less than 2 hours our of a single charge and the pods are brand new. Easy to pair with other devices.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NZGAASA)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
SamSinging Reviews
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-10-28

Colour : Graphite
5 (9,999)
The best out of all my headphones. i love the control you have over noise canceling to 360 audio. great buds for work and everyday use. only complaint is that they wiggle out while on the treadmill and other gym activities but other then that they're perfect
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Ned5712
4 (9,999)

2023-02-06

Colour : Graphite
4 (9,999)
Bought before school went back in and them all the time for things like listening to music, watching videos and taking calls. Very intuitive bit slippery even with the largest tips but forgivable with the use and compatibility of my Samsung phone (S21 + 5G)
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Garbage
1 (9,999)

2022-08-12

Colour : Graphite
1 (9,999)
I got the ear buds about 4 months ago and about 1 month ago the right bud went very quiet and got static-y not both ear buds are very quiet even at full volume (and up to date) They also don't sit in your ears very well, i am forever needing to adjust them.
Helpful?
Originally posted on Samsung Australia
Iain3
1 (9,999)

2022-01-18

Colour : Graphite
1 (9,999)
I find the touch controls a nightmare. Totally unresponsive when you want to do anything but when you want to listen to something they go super sensitive and just randomly pause and skip for no reason. Also struggle to get then into pairing mode.
Helpful?
Originally posted on Samsung Australia
Mitch
Verified purchaser
4 (9,999)

2022-11-04

Colour : Graphite
4 (9,999)
These are good, i do find i have to adjust them in my ears regularly and this means I am going in and out of noise canceling mode due to the touch controls. Other than that hhey are great. Good sound quality and calls are very easy with them in.
I recommended this product.
Helpful?
Originally posted on Harvey Norman New Zealand
Varatharaj sundaram
1 (9,999)

2022-01-07

Colour : Graphite
1 (9,999)
When on a whatsapp application call Bluetooth is getting disconnect halfway and won't get connected unless if we turn off the phone and buds, this mainly happens when attending another call while we put the whatsapp messanger call on hold,
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Scheurkogel14
2 (9,999)

2022-07-01

Colour : Graphite
2 (9,999)
I got with new phone... they keep on falling out the whole time have to adjust them so with all the fiddling hurts my ears.... not very happy with them at all... and doesn't was to pair with my Samsung tablet at all just my phone....
Helpful?
Originally posted on Samsung Australia
Gello
Verified purchaser
5 (9,999)

2023-02-08

Auckland, New Zealand

Colour : Graphite
5 (9,999)
Galaxy Buds is perfect for people who value simplicity and great audio in one affordable product. It's really amazing for calls and music. My friends noticed immediately the clarity of my voice when I talked to them via these buds.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Koko1Bert
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-05-11

Colour : Graphite
5 (9,999)
I was really scared to buy these but they are amazing! I’ve had a lot of problems with Apple AirPods, so I went with Samsung and I’m never going back, these are the best earphones ever, plus they are wireless! Thankyou Samsung!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Samsunglvr
5 (9,999)

2021-10-01

Colour : Graphite
5 (9,999)
I just got my buds and it exceeded my expectations on rhe sound! I thought being a cheaper RRP tha the other buds would make the quality a bit worse but not at all. I've compared them to my partners buds pro and they're great.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Anonymous
Verified purchaser
5 (9,999)

2024-12-12

Colour : Graphite
5 (9,999)
The Samsung galaxy buds2 are an excellent product with high level sound quality. Whether you are listening to music or a movie the clarity and overall depth of sound quality is very impressive...For me, money well invested!
Helpful?
Originally posted on harveynorman.com.au
Cath68
4 (9,999)

2022-05-04

Colour : Graphite
4 (9,999)
I bought these to replace Galaxy Pro Buds that my dog ate. Was initially unhappy that I couldn't get another pair of what I had (out of stock that day), but I absolutely LOVE these. These stay in my ears so much better.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Kevin
5 (9,999)

2023-01-25

Colour : Graphite
5 (9,999)
Bought this last week and so far it is great. I am just a casual user and this fits my lifestyle perfectly. Take this if you need simple buds that do not need "additional features". The portability and fit is also nice.
I recommended this product.
Helpful?
Originally posted on Samsung PH
Cheong YP
4 (9,999)

2023-03-06

Malaysia

Colour : Graphite
4 (9,999)
Great sound and bass quality but after the software update, my left bud only can be detected with chime sound only when remove from charging case but right bud always can be detected even place on my working table.
I recommended this product.
Helpful?
Originally posted on Samsung Malaysia
nobody3125
2 (9,999)

2021-09-16

Colour : Graphite
2 (9,999)
The sound is great and good bass, however the fit and the material choice of this is so bad and dumb, the fit is already pretty bad and with the combination of the slippery material, it makes the fit 100x worse.
Helpful?
Originally posted on harveynorman.com.au
Dragoon
3 (9,999)

2022-06-08

Colour : Graphite
3 (9,999)
Had for a few months now. They have great sound quality, noise cancelling and battery life. They are prone to falling out and need regular adjustments, preferred the winged design on the original galaxy buds.
Helpful?
Originally posted on Samsung Australia
Ashton
Verified purchaser
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2023-02-07

New Zealand

Colour : Graphite
4 (9,999)
Have had for about one year. Great set of headphone. Great sound. Works perfectly with galaxy phone. I dont think they fit as well as the last generation. Tends to fall out of ears when running or at gym.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

3 (9,999)
SeizupFPV
3 (9,999)

2022-11-07

New Zealand

Colour : Olive
3 (9,999)
No amount of ear tip switching can keep these things in my ear while I'm moving about my day. Need to yawn? or chew? god forbid you need to blow your nose. These things fall out at every chance they get.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NZGAASA)

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Steve0
Verified purchaser
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-03-03

Otago, New Zealand

Colour : Olive
5 (9,999)
They really just work the way they should. Great fit and excellent sound quality and the noice cancelling is top notch. I mainly use mine for TV shows or movies when away from home and I just love them!
I recommended this product.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NZGAASA)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
fs0123
5 (9,999)

2022-01-06

Johor, Johor Bahru

Colour : Graphite
5 (9,999)
I'm so happy when I owned this pair of earbuds, since it got every functions/features that we needed. At the same time, it turns out became a stylish and compactable earbuds. Everything just balanced!
I recommended this product.
Helpful?
Originally posted on Samsung Malaysia
Bridget
2 (9,999)

2024-02-26

Colour : Graphite
2 (9,999)
Got these for uni/ study. Sound is good and noise cancelling but they fall out :( I wish they were more stable in the ear! I’ve used them like twice in 3 months, prefer my headphones or airpods
Helpful?
Originally posted on Samsung Australia
Thedanman
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2024-08-02

Colour : Graphite
4 (9,999)
Used my pro ear buds for the the last 6 months mainly in my employment in a noisy factory, the noise cancel is the best and the sound quality is decent for the smaller comfortable style,
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Anonymous
1 (9,999)

2022-06-20

Auckland

Colour : Olive
1 (9,999)
Not fit for purpose whatsoever. They don't fit in my ears at all The touch controls don't work properly People can't hear my properly on phone calls. There are totally useless to me
Helpful?
Originally posted on Galaxy Buds2(SM-R177NZGAASA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Seany baby
1 (9,999)

2024-10-03

Colour : Graphite
1 (9,999)
Very quiet, noise cancelling does nothing. Have had these about a year and i thought it was my hearing at first and ive had my ears tested and ive got above average hearing. DO NOT BUY
Helpful?
Originally posted on Samsung Australia
Moo2464
2 (9,999)

2024-05-16

Colour : Graphite
2 (9,999)
Good in theory but constantly fall out so don't wear them like I would like to. Every time I'm using my jaw they pop out. weather I'm speaking or chewing it doesn't matter.
Helpful?
Originally posted on Samsung Australia
Evan mc2508
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-02-20

Colour : Graphite
5 (9,999)
The buds came with my new galaxy s24 these buds are even better than more expensive buds I've purchased, connection, sound quality and battery life.. honestly I love them.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Azzabro59
Incentivised review Rewarded for feedback, but gave honest & objective review.
3 (9,999)

2024-08-23

Colour : Graphite
3 (9,999)
I bought these as a gift for my sister but found she had trouble putting them in and wearing them. I liked the value and colour but no fit for her made it dissapointing.
Helpful?
Originally posted on Samsung Australia
Steve47
Verified purchaser
Incentivised review Rewarded for feedback, but gave honest & objective review.
2 (9,999)

2023-03-05

NZ

Colour : Graphite
2 (9,999)
Great Sound. Terrible design. They are top heavy so just fall out of your ear the minute you start doing any exercise. I had tried the other ear fittings with no luck.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

3 (9,999)
NJae
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2022-11-27

Colour : Graphite
4 (9,999)
Bought this last year and I think they have the beat value! I really love how light they are and the sound is great. Not as good as the pros but they're still great.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Cassie404
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2024-02-20

Colour : Graphite
4 (9,999)
Bought them to wear to gym. They are so comfortable in ear and sound quality is great and u like the nice cancellation so you can only hear the music in your ears
I recommended this product.
Helpful?
Originally posted on Samsung Australia
AlBoom
3 (9,999)

2022-10-01

Auckland

Colour : Graphite
3 (9,999)
Works as it should but not good for exercise as the buds keep falling out when running and building up a sweat. Wont recommend to use for any physical activity.
Helpful?

Features

3 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Di di
4 (9,999)

2023-12-09

New Zealand

Colour : Graphite
4 (9,999)
The sound quality is great, but they fall out of my ears a lot when i move, which isn't so good and is hugely inconvenient. The earlier model fitted better
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
chesabra
Verified purchaser
4 (9,999)

2022-11-16

Colour : Graphite
4 (9,999)
Amazing earbuds! Lightweight, comfy, great sound with an easy to carry case. Great colour as well. Only downside is that the case is white on the ouside.
Helpful?
Originally posted on harveynorman.com.au
Sfb1703
5 (9,999)

2022-06-19

Colour : Graphite
5 (9,999)
Ear buds fit great and work great too. Accidentally put them in the washing machine and dryer and they still work. So id say they are durable too haha
I recommended this product.
Helpful?
Originally posted on Samsung Australia
OZBuyer
1 (9,999)

2024-11-11

Colour : Graphite
1 (9,999)
After one year of use the right buds will stop working. There are multiple reports of this on the samsung support page and yet there is still no fix.
Helpful?
Originally posted on Samsung Australia
Anonymous
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-05-23

Colour : Graphite
5 (9,999)
Sensational music experience and noise cancellation. Good battery life. Tops compared to competing brands out there of similar model and pricing.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
MaXnz
Verified purchaser
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-02-07

NZ

Colour : Lavender
5 (9,999)
These headphones connect quickly to my Galaxy phone and they kept being updated by Samsung with new features. They are great and confortable.
I recommended this product.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NLVAASA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Gene
5 (9,999)

2021-10-12

Pasay City

Colour : Graphite
5 (9,999)
I pre-ordered it together with Galaxy Z Fold 3 5G and Galaxy Watch 4 Classic. I received it last day of Sept and since then I'm using it.
I recommended this product.
Helpful?
Originally posted on Samsung PH
kentanph
5 (9,999)

2023-02-19

Metro Manila, Philippines

Colour : Graphite
5 (9,999)
I'm very happy with this purchase, I bought this last month and have brought it with me wherever I go. I'm loving music all over again.
I recommended this product.
Helpful?
Originally posted on Samsung PH
Genuinesqueak2
Verified purchaser
5 (9,999)

2021-12-02

Colour : Graphite
5 (9,999)
Purchased these to wear when riding a ride on mower with my ear muffs on. Works brilliantly and makes hours on the mower less boring!
Helpful?
Originally posted on harveynorman.com.au
Melcee
2 (9,999)

2022-03-29

Colour : Graphite
2 (9,999)
Main reason I bought these was to use at work and uni, but I can’t use them on my MacBook, they only pair to my phone, waste of money
Helpful?
Originally posted on Samsung Australia
LJ Cruz
5 (9,999)

2021-08-31

Tondo, Manila

Colour : Graphite
5 (9,999)
This sounds better than the first generation at same price. The noise cancellation is the greatest upgrade from the last generation.
I recommended this product.
Helpful?
Originally posted on Samsung PH
Linda
Verified purchaser
5 (9,999)

2023-04-29

Colour : Graphite
5 (9,999)
Excellent product love the buds !! Great customer service . Easy click and collect, will definitely do it again soon. Thankyou.
Helpful?
Originally posted on Harvey Norman New Zealand
Sarsea
2 (9,999)

2022-02-06

Colour : Graphite
2 (9,999)
They had great sound, great noise cancelling, but I have never dropped them and now no matter what I do only one headphone connects
Helpful?
Originally posted on Samsung Australia
reubenjw
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-09-10

Colour : Graphite
5 (9,999)
These are so great, call quality is amazing, music in ambient mode makes life so much safer, and the auto on/connect is a dream!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Yanyan
5 (9,999)

2024-02-16

Colour : Graphite
5 (9,999)
Sound- good Design-good Comfort-good This is my first samsung buds ever. And this is my honest review for a month of using it.
I recommended this product.
Helpful?
Originally posted on Samsung PH
buduser
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-02-20

Colour : Graphite
5 (9,999)
Bought last month, so far happy with the sound and quality of the product. Works well with my s24. Recommend to others too.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
TraceyB
Verified purchaser
4 (9,999)

2023-03-05

Colour : Lavender
4 (9,999)
amazing sounds, easy connectivity & very comfortable - battery life & especially the recharge pod is a little disappointing
I recommended this product.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NLVAASA)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Badearbuds
1 (9,999)

2022-04-05

Auckland,New Zealand

Colour : Graphite
1 (9,999)
Looks kinda nice and good price. If only they connected to devices, so maybe suggesting an update to the Samsung buds app?
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Elle000
2 (9,999)

2024-08-25

Colour : Graphite
2 (9,999)
The following of these are terrible they're always falling out. The material also doesn't help as it makes them slippery.
Helpful?
Originally posted on harveynorman.com.au
Response from Samsung:
2024-08-28

HN Customer Service Team

Hi there! We appreciate & thank you for your thoughts towards the Samsung Galaxy Buds2. We’re sorry to hear that this product has not met your expectations. Your local store or the store of fulfilment are happy to inspect the item, wherefrom there, they can advise further on what an outcome may be. This can be done via a Call to the store or you can place an enquiry at https://www.harveynorman.com.au/help-and-support/contact-us where we will reach out to you! We hope to hear from you soon! Kind Regards

TheRoyalAu
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-03-27

Colour : Graphite
5 (9,999)
As with the review of my Buds2 Pro, these guys are pretty much the same, except the touch features aren't as annoying.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Loxve
5 (9,999)

2021-10-08

Colour : Graphite
5 (9,999)
I so love the comfort of this buds. Not like other earbuds, wont hurt ur ear for long use and can be used when lying.
I recommended this product.
Helpful?
Originally posted on Samsung PH
KOSTA111
1 (9,999)

2022-03-09

Colour : Graphite
1 (9,999)
Sound is horrific, the design makes is fall and slide off your ears. The other day the right earbud stopped working.
Helpful?
Originally posted on Samsung Australia
Response from Samsung:
2022-03-10

Social Media

Hi Kosta, sorry to hear this. If you would like to have it looked into, please send us a PM on Facebook, and an agent will help you out.

Harpa
Verified purchaser
5 (9,999)

2023-01-12

Colour : Graphite
5 (9,999)
Extremely happy with my purchase and excellent service - nothing negative to say : Thank you for a stress free shop
I recommended this product.
Helpful?
Originally posted on Harvey Norman New Zealand
Ahra
5 (9,999)

2022-08-13

Colour : Graphite
5 (9,999)
These are my favorite earphones. It's light to wear and of good sound quality. The call quality is especially good.
Helpful?
Originally posted on Samsung Australia
RRGA
5 (9,999)

2023-09-10

Auckland, NZ

Colour : Olive
5 (9,999)
For the price one pays that they are quite good. Love the features and compatibility. i have had no issues so far.
I recommended this product.
Helpful?
Originally posted on Galaxy Buds2(SM-R177NZGAASA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Misssh
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-08-23

Colour : Graphite
5 (9,999)
I recieved these ear buds when I preordered the bora purple s22. The buds are reliable, high quality and pretty!
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Pviking
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-04-03

Colour : Graphite
5 (9,999)
I have had the buds 2 for 6 month, absolutely the best buds I have had, sound is fantastic, and great fitting.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
JBXT
Verified purchaser
5 (9,999)

2025-02-05

Colour : Graphite
5 (9,999)
Great headphones, range is better than my airpod pros but sound quality is slightly worse. Overall good value
Helpful?
Originally posted on harveynorman.com.au
vish
Incentivised review Rewarded for feedback, but gave honest & objective review.
1 (9,999)

2022-09-13

Colour : Graphite
1 (9,999)
It doesn't fit very well controls are messy and a lot accidental control happens sound quality is mediocre
Helpful?
Originally posted on Samsung Australia
ajordynwolrige
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-02-21

Colour : Graphite
5 (9,999)
Excellent sound quality and a good fit. Enjoy using these as they are very convenient to take out with you.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Jeanette
Verified purchaser
5 (9,999)

2024-03-15

Colour : Graphite
5 (9,999)
Easy to charge, easy to handle, no cables, love the noise cancelling feature. Very happy with product.
I recommended this product.
Helpful?
Originally posted on Harvey Norman New Zealand

User manual & downloads

Safety Guide

ver 1.0 | 3.11 MB

07 September 2021

ENGLISH, SIMPLIFIED CHINESE(S.E Asia), ALBANIAN, ARABIC, BULGARIAN, BURMESE, CAMBODIAN, CROATIAN, CZECH, DANISH, DUTCH, ESTONIAN, FINNISH, FRENCH, GERMAN, GREEK, HUNGARIAN, INDONESIAN, ITALIAN, KAZAKH, LATVIAN, LITHUANIAN, MACEDONIAN, NORWEGIAN, POLISH, PORTUGUESE, ROMANIAN, RUSSIAN, SERBIAN, SLOVAK, SLOVENIAN, SPANISH, SWEDISH, THAI, TURKISH, UKRAINIAN, URDU, UZBEK, VIETNAMESE
Download

User Manual

ver 1.0 | 0.79 MB

18 August 2021

SIMPLIFIED CHINESE(S.E Asia)

Download

User Manual

ver 1.0 | 0.6 MB

13 August 2021

ENGLISH

Download
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Solutions & Tips

Product support

Find answers to questions you have about the product

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* Key feature may different from Key Spec

* Image of Galaxy Buds Pro earbuds simulated for illustration purposes.

* Compatibility : Galaxy S21|S21+|S21 Ultra 5G, Galaxy S20|S20+|S20 Ultra, Galaxy Note20|20+, Galaxy Fold, Galaxy Z Fold2 5G, Galaxy Z Flip, Galaxy S20 FE, Galaxy S10e|S10|S10+, Galaxy Note10|10+, Galaxy Tab S7|S7+, Galaxy Tab S6, Galaxy Tab S6 Lite with OneUI 3.1 or higher

* Flexible interest-free options with simple monthly repayments.

* NOW Rewards Visa: 6 months (min spend $200), 9 months (min spend $200), 12 months (min spend $249), 24 months (min spend $449), interest free is available on NOW Rewards Visa. NOW Rewards Visa terms and conditions, credit criteria, rates and fees (including a one-off $55 establishment fee and a $34 account fee charged 6-monthly) apply. Purchase interest rate of 26.65% p.a. applies to the outstanding balance after interest free term ends. Cash advance interest rate of 29.40% p.a. applies. Rates and fees are subject to change. NOW Dollars can be redeemed at certain Participating Retailers only. NOW Dollars cannot be earned or redeemed on long-term interest free purchases. Offer only available at samsung.com/nz. Click here for more information.

* Q Card: 12/24/36 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.

* Afterpay: Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.