How can I drain the water of my Front Loader washer in case of an emergency?

Last Update Date : Dec 15. 2017

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.


Please note that this is an emergency procedure and it should be performed only when Washing Machine is faulty, unable to drain the water through the normal washing cycle and technical assistance is not available for the next few days for whatever reason.

The best solution is to report the fault to Samsung Customer Care on 0800 726 786 and technician assigned to do the job will perform this task.


To drain the washing machine in an emergency, follow these steps:


Step 1: Unplug the washing machine from the power supply.


Step 2: Open the filter cover (using a coin or a key).





Step 3: Unscrew the emergency drain cap by turning it to the left.



Step 4: Hold the cap on the end of the emergency drain tube and slowly pull it out about 15 cm.





Step 5: Allow all the water to flow into a bowl.

Step 6: Reinsert the drain tube and then screw the cap back on.

Step 7: Replace the filter cover.



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