Starts Washing - The Drum Starts To Spin Without Water

Last Update date : Aug 10. 2022

Please Note: The information on this page is for New Zealand products only. Sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Top Loader Washing Machine

Whenever I choose and start a wash cycle, the drum starts to spin without any water in it, is this normal?


Yes! This is normal.

This is due to the Automatic Sensing Function in the machine. 

  • According to the selected program, the amount of laundry will be automatically sensed and then the appropriate water level, wash time, rinse cycle, and spinning time are automatically selected for the wash.


After the power is turned on, a program is selected and the Start/Pause button is pressed. Then, the washing drum will start turning without any water. This action allows the washing machine to sense how much laundry has been loaded into the machine. After the sensing process is done, water will be supplied automatically.

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.




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