Neo QLED 8K Smart TV QN700A (2021)
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Televisor Samsung Smart TV 55" Neo QLED 8K Mini LED QN55QN700BGXPE
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- Tipo moderno
Los marcos personalizables de The Frame se fijan magnéticamente. Ahora, puedes cambiar de estilo en un instante.
Tipo de marco
- Tipo biselado
El diseño nuevo tipo biselado ofrece un marco elegante con borde interior en ángulo de 45 grados.
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Destacados
Tecnología Quantum Matrix Pro
Procesador Neo Quantum Lite 8K
OTS+
Diseño Infinity One
Características
La innovación de la visualización comienza con 8K
Contraste ultrafino en 8K que revela todos los detalles ocultos
Tecnología Quantum Matrix ProLa evolución potente de Neo QLED 8K ofrece una tecnología de atenuación de retroiluminación que controla con precisión nuestros Quantum Mini LED patentados. Presencia detalles inimaginables que se observan tanto en el negro más oscuro como en el blanco más puro con 1,5 veces más zonas de iluminación en comparación con la tecnología normal Quantum Matrix.
Inteligencia que complementa la tecnología 8K
Procesador Neo Quantum Lite 8K
El potente e inteligente procesador 8K de Samsung aprende en cada escena y crea una experiencia de visualización inmejorable que se optimiza según lar condición de visualización. La tecnología de mejora de IA garantiza que sientas la potencia de 8K en todo lo que veas, independientemente del contenido original.
* La experiencia visual puede variar según el tipo de contenido y el formato. Es posible que la mejora no se aplique a la conexión de PC y al modo Juegos.
Observa detalles dentro de los detalles
Resolución real 8K
Siente la potencia de cada fotograma con 33 millones de pixeles en máxima claridad, con una resolución cuatro veces mayor que la resolución 4K.
* La resolución real 8K tiene 7680 x 4320 pixeles. Contenido nativo 8K basado en los estándares actuales de transmisión, conectividad y decodificación en 8K. Los estándares futuros y de determinados terceros no están garantizados o pueden requerir la compra de un dispositivo o adaptador adicional.
* La resolución real 8K tiene 7680 x 4320 pixeles. Contenido nativo 8K basado en los estándares actuales de transmisión, conectividad y decodificación en 8K. Los estándares futuros y de determinados terceros no están garantizados o pueden requerir la compra de un dispositivo o adaptador adicional.
Convierte lo que amas en 8K
Mejora de IA 8K
Presencia el salto Quantum en el rendimiento de la mejora de IA 8K con la combinación de algoritmos de aprendizaje profundo y el procesador Neo Quantum 8K. El algoritmo de aprendizaje profundo en el dispositivo analizará las imágenes y se adaptará a la restauración de los detalles de cada píxel.
* La experiencia visual puede variar según el tipo de contenido y el formato. Es posible que la “mejora de 8K en IA” no se aplique a la conexión de PC y al modo Juegos.
* La experiencia visual puede variar según el tipo de contenido y el formato. Es posible que la “mejora de 8K en IA” no se aplique a la conexión de PC y al modo Juegos.
Mil millones de tonos de color con Quantum Dot
Volumen de color al 100 % con Quantum Dot
La tecnología de punto cuántico brinda nuestra mejor imagen jamás vista. Con un volumen de color al 100 %, Quantum Dot toma la luz y la transforma en un color deslumbrante que se mantiene consistente en cualquier nivel de brillo.
* Volumen de color al 100 % medido en modo Cine y en el espacio de color DCI-P3, certificado por VDE.
* Volumen de color al 100 % medido en modo Cine y en el espacio de color DCI-P3, certificado por VDE.
Reflejo mínimo para reducir las distracciones
Antirreflejo
Con nuestro aclamado antirreflejo, el brillo del sol no interrumpirá tus partidos del mediodía, y los reflejos de la lámpara no arruinarán tus películas por la noche. Con menos distracciones de luces que se reflejan desde cualquier asiento de la casa, sumérgete en el último éxito de taquilla.
Contraste espectacular tal como el director lo pretendía
Quantum HDR 32X
Cada matiz y detalle cobra vida con colores vivos y nítidos y un contraste profundo. La asignación de tono dinámico de HDR10+ cambia el color y contraste de cada escena, lo que te permite apreciar hasta los detalles más pequeños.
* La gama de iluminación de Quantum HDR se basa en las normas de pruebas internas y está sujeta a cambios según las condiciones de visualización o las especificaciones.
* La gama de iluminación de Quantum HDR se basa en las normas de pruebas internas y está sujeta a cambios según las condiciones de visualización o las especificaciones.
Colores brillantes desde todas las perspectivas
Ángulo de visión amplio
El ángulo de visión amplio te permite ver colores brillantes desde más ángulos con menos distorsión de color. Incluso si te encuentras a un lado del televisor, siempre verás el panorama completo.
Sonido dinámico y realista que sigue la acción
Sonido en Movimiento+ (OTS+)Los altavoces integrados te permiten experimentar un sonido 3D muy realista que te acerca más a la acción.
Televisor y barra de sonido sincronizados en perfecta armonía
Q-Symphony
Rodéate de sonido con el televisor y la barra de sonido en perfecta armonía. Q-Symphony hace que los altavoces de la barra de sonido y el televisor funcionen simultáneamente para ofrecerte el mejor efecto envolvente sin silenciar los altavoces del televisor.
* Q-Symphony solo está disponible con una barra de sonido compatible. Verifica la compatibilidad de Q-Symphony en las especificaciones del producto de la barra de sonido.
* Q-Symphony solo está disponible con una barra de sonido compatible. Verifica la compatibilidad de Q-Symphony en las especificaciones del producto de la barra de sonido.
Sonido optimizado automáticamente para complementar tu espacio
Sonido SpaceFit
Disfruta de un sonido optimizado en armonía con el entorno de instalación, ya sea en la pared o en la mesa. Así, tendrás la mejor experiencia de sonido.
Belleza absoluta minimalista
Diseño Infinity OneNo comprometas la elegancia para disfrutar de una experiencia de visualización envolvente. Este magnífico diseño Infinity One te llevará al siguiente nivel con su perfil increíblemente delgado.
Agrega belleza con una solución sin desorden
One Connect integrable
Cualquiera sea su entorno de instalación, One Connect te permite minimizar el desorden de cables.
Aumenta la claridad de movimiento para el contenido del juego que te encanta
Motion Xcelerator TurboAhora puedes mejorar la claridad de tu movimiento para el contenido del juego que te encanta. Gracias a la tecnología exclusiva de actualización dinámica de Samsung, Motion Xcelerator Turbo brinda un rendimiento de movimiento diferenciado con modelos de 60 Hz para admitir contenido de 120 Hz y juegos con frecuencia de actualización variable (VRR).
Escenas revolucionarias en su totalidad
Super UltraWide GameView y Game Bar
Las relaciones de pantalla de 21:9 y 32:9 te brindan el área de visualización adicional que necesitas para maximizar tu experiencia de juego y simplemente ganar. Optimiza tus juegos con Game Bar, un menú que te permite hacer ajustes en tiempo real de la relación de pantalla, verificar la demora de entrada, ajustar los modos FPS y HDR, añadir auriculares inalámbricos y mucho más.
* Super UltraWide GameView está disponible solo para juegos compatibles con el campo de visión ultraamplio y juegos de PC.
** Es posible que algunos juegos no sean compatibles o cuyo uso de la función esté limitada.
*** Es posible que se necesite cambiar la resolución de pantalla del dispositivo externo.
**** No disponible en el modelo Q60A de 32".
* Super UltraWide GameView está disponible solo para juegos compatibles con el campo de visión ultraamplio y juegos de PC.
** Es posible que algunos juegos no sean compatibles o cuyo uso de la función esté limitada.
*** Es posible que se necesite cambiar la resolución de pantalla del dispositivo externo.
**** No disponible en el modelo Q60A de 32".
Juegos en HDR de baja latencia, sin intermitencia ni cortes
FreeSync Premium Pro
La tecnología certificada de AMD FreeSync Premium Pro™ te permite experimentar menos intermitencia y cortes en la pantalla, así como una combinación superior de juegos fluidos con máximo rendimiento, imágenes de alto rango dinámico y baja latencia. Ahora podrás ganar el juego.
* No compatible con el modelo QN90A de 43".
* No compatible con el modelo QN90A de 43".
Disfruta de todo en una pantalla
Visión múltipleMira lo que hay en tu televisor y en tu móvil en la misma pantalla al mismo tiempo. Ya sea que se trate de estadísticas deportivas en vivo o videos de guías para juegos, simplemente conecta tu teléfono y múltiples pantallas como nunca antes.
* Compatible con teléfonos inteligentes con SO Android y iOS.
Simplemente toca para conectarte
Toca lo que estés viendo
Tan solo necesitas un toque para transmitir películas o música de tu teléfono móvil en el televisor. Cuando toques la televisión con tu teléfono móvil, la televisión recibirá la acción y reflejará el contenido automáticamente. Podrás disfrutar de transmitir tu contenido favorito en tu televisor de forma rápida y sencilla.
* Tap View está disponible en dispositivos Samsung Galaxy con Android OS 8.1 y superior.
** No disponible en el modelo Q60A de 32".
* Tap View está disponible en dispositivos Samsung Galaxy con Android OS 8.1 y superior.
** No disponible en el modelo Q60A de 32".
Especificaciones
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Resolución
7,680 x 4,320
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HDR 10+
Certificado (HDR10+ adaptable)
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Microatenuación
Atenuación final profesional de 8K
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Sistema operativo
Tizen™
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QLED
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7
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Tamaño de pantalla
65"
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Resolución
7,680 x 4,320
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Motor de Imagen
Procesador Neo Quantum Lite 8K
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AI Picture
Sí
-
Mil millones de colores
Sí
-
PQI (Índice de calidad de la imagen)
4700
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HDR (Alto rango dinámico)
Quantum HDR 32x
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HDR 10+
Certificado (HDR10+ adaptable)
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Mejora de IA
Sí
-
HLG (Registro híbrido Gamma)
Sí
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Contraste
Quantum Matrix Technology Pro
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Color
Volumen de color al 100 % con Quantum Dot
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Ángulo de visión
Ángulo de visión amplio
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Detección de brillo y color
Detección de brillo y color
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Microatenuación
Atenuación final profesional de 8K
-
Potenciador de contraste
Sí
-
Movimiento automático Plus
Sí
-
Modo Película
Sí
-
Soporte para modo Natural
Sí
-
Tecnología de actualización dinámica
Sí
-
Modo Cineasta (FMM)
Sí
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Dolby Digital Plus
Sí
-
Decodificador Dolby 5.1
Sí
-
Object Tracking Sound
OTS+
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Q-Symphony
Sí
-
Salida de sonido (RMS)
70W
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Tipo de parlante
4.2.2CH
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Woofer
Sí
-
Audio Bluetooth
Sí
-
Active Voice Amplifier
Sí
-
Sonido adaptativo
Adaptive Sound+
-
Samsung SMART TV
Inteligente
-
Sistema operativo
Tizen™
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Bixby
Inglés estadounidense, inglés británico, inglés de India, coreano, francés, alemán, italiano, español, portugués de Brasil (las características varían según el idioma)
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Interacción de voz de campo lejano
Sí
-
Navegador web
Sí
-
Soporte para aplicación SmartThings
Sí
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Sí
-
Galería
Sí
-
TV a celular - Duplicación
Sí
-
Duplicación de Pantalla - de Móvil a TV
Sí
-
TV: iniciar réplica
Sí
-
Toca y Comparte lo que estés viendo
Sí
-
Vista múltiple
hasta 2 videos
-
Pantalla acústica
Sí
-
Reproductor de video 360
Sí
-
Soporte para cámara 360
Sí
-
Bluetooth de bajo consumo
Sí
-
Wifi directo
Sí
-
Sonido TV a teléfono
Sí
-
Réplica de sonido
Sí
-
DeX inalámbrico
Sí
-
Servicio web
Microsoft 365
-
Modo automático de juego (ALLM)
Sí
-
Game Motion Plus
Sí
-
Ecualizador negro dinámico
Sí
-
Sonido envolvente
Sí
-
Vista súper ultraancha de juego
Sí
-
Game Bar
Sí
-
FreeSync
FreeSync Premium Pro
-
Transmisión digital
ISDB-T
-
Sintonizador analógico
Sí (Trinorma)
-
Soporte principal para televisor
Sí
-
HDMI
4
-
USB
3
-
Entrada para componente (Y/Pb/Pr)
No
-
Ethernet (LAN)
Sí
-
Salida para audio digital (Óptico)
1
-
Entrada RF (antena / cable)
1/1 (Uso común de la entrada terrestre)/0
-
Soporte para canal de retorno/HDMI ARC
Sí
-
eARC
Sí
-
Interruptor rápido para HDMI
Sí
-
Wi-Fi
Sí (WiFi6)
-
Bluetooth
Sí (BT5.2)
-
Anynet+ (HDMI-CEC)
Sí
-
One Connect Box
One Connect (8K 2021)
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Diseño
Infinity One
-
Tipo de bisel
4 lados sin bisel
-
Tipo delgado
Ultra delgado
-
Color frontal
ACERO INOXIDABLE
-
Tipo de soporte
SOPORTE CONECTADO
-
Color del soporte
CARBÓN ARENA
-
Visión nítida digital
Sí
-
Búsqueda automática de canales
Sí
-
Subtítulos
Sí
-
Connect Share™ (HDD)
Sí
-
ConnectShare™ (USB 2.0)
Sí
-
EPG
Sí
-
PVR extendido
Sí
-
Idioma de OSD
Idiomas locales
-
HID con BT integrado
Sí
-
Soporte para HID con USB
Sí
-
Cambio de horario
Sí
-
Soporte para IPv6
Sí
-
Soporte para MBR
Sí
-
Accesibilidad-Guía de voz
Inglés estadounidense, portugués brasileño
-
Accesibilidad-Aprende sobre el control remoto del TV/Aprende sobre la pantalla de menú
Inglés estadounidense, portugués brasileño
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Accesibilidad - Otros
Agrandar/Contraste alto/Audio de múltiples salidas/SeeColors/Inversión de colores/Escala de grises/Zoom de lenguaje de señas/Repetición de botón de cámara lenta/Zoom gráfico/Escala de grises/Posición de subtítulos/Zoom de lenguaje de señas/Repetición de botón de cámara lenta/Subtítulos por separado
-
Sensor ecológico
Sí
-
Fuente de alimentación
AC100-240V 50/60Hz
-
Consumo de energía (máx.)
330 W
-
Apagado automático
Sí
-
Tamaño (ancho x alto x prof.)
1625 x 947 x 195 mm
-
Equipo con base (A x Al x P)
1443.7 x 897.4 x 300.6 mm
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Equipo sin base (A x Al x P)
1443.7 x 828.4 x 17.8 mm
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Base (básica) [A x P]
360 x 300.6 mm
-
Especificación de VESA
400 x 300 mm
-
Peso con Caja (Kg)
43.4 kg
-
Peso del equipo con base
30.8 kg
-
Peso del equipo sin base
22.7 kg
-
Modelo de control remoto
TM2180E
-
Control remoto inteligente de Samsung (incluido)
Sí
-
Soporte para montaje en pared de ajuste delgado (Se vende por separado)
Sí
-
Soporte para pie opcional (Y20 Studio) (Se vende por separado)
Sí
-
Cable para One Connect (opcional) (Se vende por separado)
Sí
-
Minisoporte para soporte en pared
Sí
-
Soporte Vesa para montaje en pared (Se vende por separado)
Sí
-
Manual del usuario
Sí
-
Manual electrónico
Sí
-
Cable de alimentación
Sí
Reseñas
Neo QLED 8K Smart TV QN700A (2021)
- Muchos clientes alaban la calidad de imagen excepcional, resolución 8K nítida y rendimiento HDR impresionante.
- Varios reportan fallos graves incluyendo bucles de reinicio, pantallas negras aleatorias y apagados inesperados.
- Clientes insatisfechos critican tiempos de espera prolongados y retrasos significativos en reparaciones y reemplazos.
- Muchos aprecian la interfaz Tizen intuitiva, facilidad de configuración e integración con SmartThings.
- A pesar de la excelente calidad visual, los problemas de confiabilidad generan desconfianza en la marca.
Reseñas con imágenes y videos
Filtros
El orden por relevancia coloca las mejores reseñas en la parte superior. Consideramos los votos importantes, la reseña más reciente, imágenes y otras características que los lectores buscan en sus reseñas.
Filtros
130 Reseñas
2022-08-18
Devon
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/8da0e056-4d27-5770-a2b7-51dba48f7acb)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/e23d104b-a936-5274-bf32-3b245271c5dd)
2022-08-18
Essex, UK
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/7976fd89-20a8-5047-af8c-bd218f6e201a)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/0a7e6689-f95c-58a6-90de-0d2de8fed4d3)
Samsung Support
Thank you for taking the time to share your feedback with us, Nik. If your TV has a barcode on the display, this means that there is a protective film covering the display which can be removed prior to use. Please check out this link with a short video on removing this film: https://bit.ly/SamsungUK-TVProtectiveFilm. Once this has been removed, you can enjoy your TV and all it has to offer! We assure you that this is the new QN700B, and has many new characteristics and features. If you would like to discuss any of these incredible features, please do not hesitate to contact us directly. You can find our contact methods and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2023-03-27
South West UK
Samsung Support
It's great to see that your new QN700B Neo QLED 8K HDR Smart TV is providing you with everything that you were hoping for, and that you've been receiving nothing but flawless service from it right from the start. It will not only turn any room in your house into your own home-cinema, but thanks to the lightning fast refresh rate it'll allow you to experience games exactly as the creators intended, and helps keep you one step ahead of the competition. The 4K and 8K features automatically upgrade the visual quality of anything that you watch to absolutely remarkable heights, so you'll be able to see things you've never noticed before in old favourites. We're pleased to see that you're loving it as much as you are, and are thrilled with your decision to purchase it. ^DB at Samsung Support
2022-01-23
Bogotá Colombia
Samsung
Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Esperamos que tengas una experiencia maravillosa con tu nuevo Samsung! ¡Estamos a tu disposición!
2022-10-06
Hull
Samsung Support
We are disheartened to see that you have been experiencing a few issues with your 55" QN700A. We also appreciate that you have already contacted our Support Teams who have assisted you with changing the speakers and the motherboard of the TV, although the issues are persisting. Following the advice from the engineer, we recommend trying to use a different soundbar or watching a different channel or programme to see if the issue with the "clanging" noise continues. We also recommend following this link, kindly shared by our colleagues in the US, to improve the sound of your TV with personalised settings for the best results: https://bit.ly/HowToImproveSoundQualitySamsungTV About the issue with the picture breaking with sound distortion, we recommend following this other link for a comprehensive troubleshooting guide on how to resolve this issue: https://bit.ly/HowToTroubleshootPictureBreaking Please also make sure to check if this issue doesn't happen when disconnecting the TV from all external devices. Although our engineers always aim to provide a definitive resolution with the first repair, a second repair may be needed depending on a case-by-case basis and for the best results in the long term. If you are still experiencing issues, please don't hesitate to contact one of our Support Teams who will be able to assist you further with this. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2022-09-16
Snowdonia, North Wales, UK
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9nYg/5d6075f1-82b4-53b6-ae49-b2d2ab3f59c9)
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Samsung Support
This is all high praise indeed, so thank you for the very in-depth review of your new QN700B 8K Smart TV. We're pleased to see that you found mounting the TV to be as simplistic as it was intended, and it's help keeping your living room clutter free from wires, which is one of the many benefits of the One Connect Box. It's our intention that our Smart TVs be more than just for any one thing, and design them to be not just a jack of all trades, but a master of them all as well. There are huge benefits to be found in every single area of it, even if you are only using it for entertainment, rather than in a professional capacity. We do also create models for a range of wants, needs, or tastes, so that every customer is able to aim to purchase a TV that best suits what they are looking for in particular. As you stated the choice of IPS and VA panels, refresh rates, input and output ports, and resolution are all perfect examples of this. Not every customer wants the same thing, so versatility is paramount. It is great to see that you have been able to experience, and fully appreciate, the incredible levels of clarity that 8K offers, and that you seem just as eager to see what lies ahead for this dynamic new technology. The variable refresh rate, powering the 1080p at 120Hz, is just one of the many ways that the TV can also enhance the gaming experience for even the most intense gamers, and effortlessly handle and deliver the most remarkable visuals imaginable. It's not a case of it letting you stay one step ahead of the competition, it goes even further than that and can match even the swiftest of muscle memory reflexes. Packing the TV with as broad and varying range as possible also helps to make sure that it's a Smart TV there for whatever you need it for. Not only is it full to bursting point with all of the major, minor, and niche streaming apps, but the new collaboration with Microsoft to have the Game Pass available straight from the TV means you'll never be short of options whatever mood takes your fancy. Last but not least, the speakers can't go unheralded, as no home-cinema experience is complete without orchestral levels of sound, and the built-in Dolby Atmos ensures you are placed in the centre of an entire dimension of sound, and the Object Tracking Sound means the action is followed across the screen as it happens. It's superb to see that you're loving it as much as you are, and hope it keeps on amazing you the more you explore its many capabilities. ^DB at Samsung Support
2023-11-24
London
CX
Thank you for taking the time to share with us this in-depth review about your experience with the 55" QN700A Smart TV, John. We are sorry to read that you have been experiencing a series of issues with the TV related to its power, picture quality, sound and performance, which we understand are making watching and enjoying it difficult. We would strongly recommend getting in touch with our TV & AV experts who will be able to run through a series of comprehensive troubleshooting steps to resolve the issues you are experiencing and, if needed, advise you on the next steps to have your unit repaired. You can reach our colleagues at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2023-12-27
Wales
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CX
We are sorry to read that you experienced an issue with your 75" QN700A Smart TV with a line visible in the middle of the screen, Caz. We also appreciate that you have already contacted our Support Teams who offered you a voucher towards a new Samsung TV. While we understand that you are not happy with the outcome offered by our colleagues, we would like to reassure you that your case was thoroughly assessed by our teams and the solution given based on the warranty status of your TV and the specific issue affecting it. We would also like to confirm that all our TVs go through a series of rigorous tests at the time of manufacturing to ensure they meet our high standards of durability. ^CL at Samsung Support
2022-12-13
Surrey
Samsung Support
We are disheartened to see that you experienced these issues with your 55" QN700A. We appreciate that you have already contacted our Support Service and that one of our engineers has inspected the TV to proceed with the next steps for repair. We recommend keeping in touch with our colleagues who can continue assisting you with this case and answering any queries you have. Our engineers will ensure to restore your TV back to its original condition so you can continue enjoying its immersive sound experience and vibrant picture quality. We would also like to reassure you that, after the repair is completed, the warranty will remain intact so you can continue using the TV knowing that we have you covered for the remaining warranty period. Nevertheless, from our end, we will make sure to take your feedback on board so we can use it to improve our future products and technology. ^CL at Samsung Support
2021-06-05
Huaraz
2023-05-27
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Samsung Support
We love to see that you're enjoying your Neo QLED TV! It has stunning picture quality and detail with everything you watch, and great surround sound too. ^EM at Samsung Support
2023-06-07
Support
We are disheartened to see that you are continuing to experience the same issues with your 55" QN700B Smart TV; specifically with the TV being slower than expected, with compatibility and signal issues experienced when playing on your PS5 in 4K, with the screen turning pink and with the sound not being clear. In this instance, we strongly recommend contacting our TV & AV specialists who will be able to offer you full support with your TV, so you can start making the most of its quality, smartness and performance as soon as possible and when enjoying your favourite content and gaming. You can contact our colleagues at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2023-08-23
Norfolk
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Samsung Support
We do like to ensure that our customers are able to effortlessly get to all of the quality that is available with any of our smart TVs, so we're happy to take on board your feedback. It is fantastic to see that you are loving the display of your QN700B, and everything that's packed into it. ^DB at Samsung Support
2022-08-06
United Kingdom
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Samsung Support
Thank you for the five-star! With such an incredible 8K display, quality audio and a wide range of smart features, it's easy to see why you're so impressed! ^CR at Samsung Support
2022-04-15
London
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2023-05-31
Banbury
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Support
We are delighted to see that you are happy with the incredible picture quality of your new and amazing 55" QN700B Smart TV overall, Ge! This fantastic TV will give you a breathtaking experience every second in exquisite 8K resolution, spectacular contrast, vibrant colours and incredible details. You can also enhance the picture quality even further to fully suit your likes by following the steps available on this link: https://bit.ly/SamsungUK-HowToMakeTheMostPictureSettingsSamsungTV If you have any questions about making the most of your TV, or need any support, please don't hesitate to contact our Support Teams who are always ready to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2022-11-05
Potsdam
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Samsung Service Team
Hallo, mit Begeisterung haben wir deine positive Bewertung gelesen. Besten Dank!
2023-04-05
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Samsung Support
We're sorry to see that you're not enjoying the display of your QN700A TV, Bob, and feel that there has been some patching. We recommend doing a Picture Test, to see if the strip or patches appear still. This way we can determine whether it's a fault with the TV or just occurs on a certain setting/lighting/source. To do this, go to Settings > Support > Device Care > Self Diagnosis > Picture Test. For further help and support, get in touch! You will find all our contact details and opening times here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2023-04-20
West Midlands
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Samsung Support
It's great to see that you are enjoying the incredible picture and sound quality of your new 55” QN700B Neo QLED 8K HDR Smart TV (2022), Shashikant! The superior Samsung Neo Quantum Processor 8K LITE will enhance every content you love to incredible 8K quality while the virtual 3D surround sound technology with Dolby Atmos will always keep you at the centre of the action. Enjoy a TV that is built to impress in every way! ^CL at Samsung Support
2022-05-30
Torquay devon
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2026-05-20
Bogota
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2023-01-09
Herne Bay, Kent
Samsung Support
Thank you for your feedback, Jack, although we do regret seeing that you have had some issues with the two models of the QN700B Neo QLED 8K Smart TV. We do design all of our product to provide a lengthy and reliable service, but we can certainly understand your frustration if this is not the experience that you have had. We do hope that a replacement TV can be sent to you as soon as possible, and that it provides you with everything it is intended for, and that this does not discourage you from exploring any of our ranges again in the future. ^DB at Samsung Support
2023-05-06
Llandudno
Samsung Support
Thank you very much for taking the time to share your feedback with us. We are very sorry to read that you are experiencing a fault with your TV. As you have checked the TV software already, we would like to discuss other troubleshooting steps with you. We have an extensive number of tips and tricks which we are certain will do the trick and ensure your TV is working at optimum performance levels. Please contact our Audio/Visual Specialists directly who will be happy to help. You can find all our contact options and opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2021-12-14
London, UK
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Samsung Support
Thank you for the incredible feedback, Mack! We are absolutely delighted to read how much you are enjoying your new Neo QLED TV. With its simple set-up, stunning display and multitude of connectivity options the possibilities are endless! We know you're going to love it for many years to come! ^CR at Samsung Support
2022-11-14
Gangelt
2023-05-08
Essex
Samsung Support
We're sorry to see that you've had an issue with your TV turning itself off. This isn't the experience we'd expect at all, and it is an isolated incidence that we'd love to get resolved for you. Our Customer Support Teams will be in touch as quickly as possible to inform you of the next steps and have this troubleshooted or repaired for you. If you need to contact us again, all our contact details and opening times including for our social media team, can be found here: https://bit.ly/SamsungUK-Support Thanks for sharing your feedback! ^EM at Samsung Support
2023-02-08
Samsung Support
We are very sorry to see that you have been experiencing a continued issue with your 65" QN700A Smart TV rebooting intermittently, Alik. We also appreciate that you have already contacted our Support Teams, and that your TV has been collected to be repaired under warranty. We would like to reassure you that our engineers will bring your TV back to its prestigious condition so you can continue enjoying it for many years to come. The warranty will also remain unaffected after the repair so you can continue using the TV knowing that we have you covered. We would also like to reassure you that all our products, including the 65" QN700A, go through a series of rigorous tests to ensure they meet our high standards of quality and performance. If you would like to receive any update about your repair status, please contact our colleagues who will be ready to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2023-01-24
Wales UK
Samsung Support
We're sorry to see that you've had an issue with your QN700B TV, Mike. This isn't the experience we'd expect at all, and we'd love to get this sorted for you. Rest assured, our Customer Support Teams and engineers will do a thorough job of inspecting the TV and getting the problem sorted. Please stay in touch with them. You will find all our contact details and opening times here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2021-11-23
Scarborough
2023-01-17
Bristol
Samsung Support
We are disheartened to see that you experienced a series of issues with your Smart TVs. We also appreciate your frustration if your 55" QN700B is not working correctly with the display not showing any images although sound can be heard. We would like to offer you full support with this so you can make the most of the incredible quality, performance and smartness of this TV as soon as possible. First, please perform a power cycle of the TV: unplug the TV from the main power socket > Wait 30 seconds > Disconnect any external devices > Plug the TV back in and connect your devices > Using your remote, turn the TV on. Next, please perform a cold boot of your TV: press and hold the power button on the remote control > Continue to hold the button until the boot logo is displayed on the screen. Finally, please check if the same issue persists while the TV is disconnected from any external devices. If you need more assistance, please contact one of our Support Teams who can continue supporting you with this. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport In the meantime, we would like to reassure you that all our Samsung products go through a series of rigorous tests at the time of manufacturing to ensure that they meet our high-quality standards. ^CL at Samsung Support
2022-02-14
London
Samsung Support
Your new QN700A TV is packed full of leading-edge technology so as to provide the most detailed and responsive images possible, John, so it's fantastic to see that you're a fan of this part of your new TV. We do regret to see that the speaker array has not been providing you with these same levels of satisfaction, so can understand your frustration. We do design all of our products to to be able to operate at peak levels even when asked to perform beyond normal levels of use, so we're happy to take your comments on board going forward, as we'll always look to improve any of our products if possible, no matter how incredible we think they are! ^DB at Samsung Support
2023-06-06
Support
Thank you for your feedback, Soe, although we do regret seeing that you have had these issues with your QN700A smart TV. We do build all of our products to provide a lengthy and reliable service, and the five-year warranty is a demonstration of how confident we are of our TVs being able to deliver on this approach, as well as cover against any unforeseen circumstances. We also regret seeing that there was an issue during the repair of the TV and do hope that this has now been resolved. If you do still require assistance, then please do get in touch with our Customer Support team so that they can go through all available options with you. The 8K processor has been designed to provide the most incredible visual images possible, with the brightest colours, deepest blacks, and smoothest motion, but we do understand your frustration if it has been unable to match your own needs. ^DB at Samsung Support
2022-09-19
Midlands
Samsung Support
Thank you for taking the time to bring this to our attention, Gez. We are very sorry to read that you have experienced a power issue with your new Neo QLED TV and we are eager to get this resolved as quickly as possible. We would like you to start by checking for any available software updates. To do this, please use your remote and go to Settings > Support > Software Update > Update Now. If there is no update available, or performing a software update does not resolve the issue, we would like you to contact us directly so we can work with you to diagnose the issue and ensure your TV is working perfectly. You can find our contact details and their opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2023-02-21
Samsung Support
We don't like to see that you've had some issues with your TV, and can understand that it is frustrating. We'll do our best to get it sorted as quickly as possible, so that you can continue to enjoy your amazing TV. Stay in touch with us for any updates and advice. You can find all our contact details and opening times here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2022-10-20
Birmingham
Samsung Support
We are very sorry to see that you had to wait longer than expected to receive your TV and that you experienced an issue with it on two occasions, Jang. We totally appreciate that this situation is not ideal, and we can understand your frustration if your TV is not working as expected. We also appreciate that you have already contacted our colleagues and we strongly recommend keeping in touch with them so they can continue working to find the best solution for your case. Please rest assured that our teams will be able to reach the best outcome for you and for your Smart TV so you will be able to enjoy it again as soon as possible. In the meantime, we apologise for any inconvenience caused and we hope this won’t discourage you from exploring our range in the future. ^CL at Samsung Support
2021-07-27
Perú
2023-03-16
Samsung Support
We are disheartened to see that the 55" QN700B is not meeting your expectations as you have been experiencing an issue with the TV freezing. Also, we are sorry to see that the picture quality is not as good as expected. We would love for you to be able to make the most of everything amazing this TV has to offer. To resolve the issue with your TV freezing or crashing, please make sure that the TV is fully up to date for maximum stability and updated features by heading to: Menu > Settings > All settings > Software update > Update automatically when connected to Wi-Fi. We also recommend cold booting the TV by unplugging it from the main power socket > Disconnecting all external devices > Waiting 30 seconds > Then connecting the TV back to the mains and turning it on from the remote. Please also follow this link to make sure that your TV and all apps are running smoothly: https://bit.ly/HowToKeepAppsRunningSmoothlyOnSamsungTV We also recommend disabling certain picture settings of your TV to make the images crispier and to reduce any issue with local dimming when connected to your external device. Please follow this link, kindly shared by our colleagues abroad, to disable the features that may be causing this issue: https://bit.ly/HowToDisableFeaturesAffectingScreenBrightness Also, please follow this link for a complete guide on how to change the picture settings of your TV for the best results that suit your needs: https://bit.ly/HowToUsePictureSettings We are confident the previous steps will help. Still, if you need more support, please contact one of our Support Teams who are always ready to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2023-01-13
Samsung Support
This is not what we like to see, so thank you for bringing this to our attention. We design all of our products to provide our customers with a lengthy and reliable service, so we can certainly understand your frustration if this is far from the experience that you have had. We do encourage you to keep in touch with our Customer Support team so they can look into all possible solutions for you, and ensure you that TV is able to provide you with everything that was intended, without any issues. ^DB at Samsung Support
2022-10-19
Kent
Samsung Support
A perfect buy! The QN700B delivers deep blacks and vibrant colours, it'll really feel like you're right in the action of the film. Thanks for the feedback! ^EM at Samsung Support
2023-02-03
Samsung Support
Thank you for your feedback, Matt, and while we can understand your frustration that we are not always in control of which third party devices are compatible with our products. It is good to see that your QN700B Neo QLED 8K Smart TV is providing you with all of the levels of cinema-like quality with other 4K content, and do hope that there is a resolution for the compatibility issues you have mentioned. ^DB at Samsung Support
2022-06-12
Doncaster, South Yorkshire
2022-12-11
Scotland
Samsung Support
`We regret seeing that you are had an issue with your old model, and though we're happy to see that we were able to provide a replacement, we would like to help you getting it working exactly as you'd need it to. If you have not done so already then we'd advise speaking again to our Customer Support team so they can go through these issues with you, and any other available options. ^DB at Samsung Support
2023-09-10
Edinburgh
CX
This is not what we like to see, and we can certainly understand your frustration if you have had issues with two different units of the QN700A model. We do recommend speaking again to our Customer Support team, so that they can continue to look into options for you, as we assure you that we would hope to keep your custom. ^DB at Samsung Support
2026-06-25
2022-10-10
Bromley
Samsung Support
Thank you for taking the time to share your feedback with us, Toby, and we are sorry to read that your new 8K QLED is experiencing some issues. The visiting engineer will do a thorough inspection of your TV and ensure that you are provided with the most effective solution. Should you require a replacement, our Audio Visual Specialists will be happy to guide you through all the models that will suit your requirements and provide you with the best performance possible. Once your engineer has been, they will give you with all the information you need for the next steps, however, if you would like to speak to us in the meantime, please follow this link for all our contact details and opening times: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2022-10-30
Samsung Support
This is not what we like to see, Gary, so thank you for bringing this to our attention. We can certainly understand your frustration with the issues that you have had with your QN700A 8K Smart TV, and do encourage you to keep in touch with our Customer Support team, so they can continue to look into all possible solutions with you. ^DB at Samsung Support
2022-11-25
Scotland
Samsung Support
We are delighted to see that you are enjoying the incredible features and impressive quality of your new and amazing 55" QN700B, Danny! You are absolutely right! Our latest and greatest 2022 TVs come with a smarter and smoother Home Hub that will allow you to navigate between your favourite settings, shows and apps like a piece of cake. Not only that, but this TV also comes with a superb solar smart remote to give you full control over your TV in the best way. Finally, you will be able to watch your favourite content with an immersive experience like never before thanks to the superb level of sound and unmatched level of realism that this TV always delivers! ^CL at Samsung Support
2022-02-19
Schnaittach
2022-08-21
Mansfield, east midlands
Samsung Support
Thank you for taking the time to write a review, Rob! Although we are sorry to read that you are a little unhappy with the regional support, we are delighted you are enjoying the incredible Neo QLED 4K display! ^CR at Samsung Support
2024-10-10
bedworth uk
2026-06-23
Colombia
2022-11-10
london
Samsung Support
We regret seeing that you've had this issue with your QN700A Neo QLED 8K Smart TV, and can certainly understand your frustration. It's capable of providing the most immaculate visual images imaginable, and makes everything you watch feel like a cinematic experience, so we do hope that a replacement can be provided to you as soon as possible, so that you can go back to enjoying it without any unwanted interruptions. ^DB at Samsung Support
2022-12-21
Morpeth
Samsung Support
Thank you for your feedback, Jeff, and we regret seeing that you had this issue, and that our Customer Support team were unable to resolve it for you. We understand your decision to return the product, but we do hope that this does not discourage you from exploring any of our ranges again in the future. ^DB at Samsung Support
2022-10-12
Neston
Samsung Support
We are disheartened to see that you have been experiencing these issues with your 55" QN700A. We would love for you to be able to fully enjoy the incredible picture and sound quality of this Smart TV as soon as possible. Please check if the display of the TV turns off randomly and if you experience a buzzing noise only when an external device is connected or also, when watching content from an app or a channel. Next, please make sure the TV is fully up to date for maximum stability and updated features: Menu > Settings > Support > Software update > Update now. Finally, perform a power cycle: Unplug the TV from the main power socket > Disconnect all external devices > Wait 30 seconds > Plug the TV back in again > Connect the external devices > Using the remote, turn the TV on. Should this not help, we recommend contacting one of our Support Teams again and request further assistance. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2026-06-23
Bogotá D.C.
2022-10-25
BERLIN
2022-05-28
2023-02-11
Samsung Support
We're sorry to see that there has been a fault with your TV and it is now not starting! This isn't the experience we'd want or expect at all, and we'd love to get this fixed for you so you can continue to enjoy your TV. There are a number of ways to contact us if the phone is less convenient such as through webchat or social media. Follow this link which has all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2022-12-27
Surrey
Samsung Support
We are disheartened to see that your replacement 55" QN700A stopped working, and that you also experienced an issue with the TV rattling when turning up the volume. We appreciate that this situation is not ideal, and we recommend contacting one of our Support Teams who will be able to offer you full support with this and assist you with the next steps for a repair, if required. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport In the meantime, we appreciate your continued patience, and we will make sure to pass this feedback on to our engineers so we can use it to improve our future technology and products. ^CL at Samsung Support
2022-05-20
Athens, Greece
2022-05-31
West Midlands
2026-06-23
2022-07-27
Southampton
Samsung Support
It's wonderful to see that you have been a big fan over the years and are enjoying this truly immersive TV. We only want to get better, and give you the best cinematic experience! ^EM at Samsung Support
2026-06-25
Calle 77 a # 81 - 14
2026-06-23
2025-07-30
Thüringen
Samsung Service Team
Hallo, wir verstehen deine Enttäuschung über den Defekt deines TVs. Trotz unserer strengen Qualitätskontrollen lässt sich so etwas an einem technischen Gerät nie zu 100 Prozent ausschließen, auch wenn das äußerst selten vorkommt. Auch wenn dein Modell bereits außerhalb der Garantiezeit ist, kannst du dich hier über unsere Reparaturen informieren: https://spr.ly/_Samsung_Reparatur
2022-08-17
London
Samsung Support
We are delighted to see that you are enjoying the amazing 65" QN700! This fantastic TV is packed with our latest and greatest features unfolding a new dimension of reality in full 8K and HDR! You will be able to enjoy your favourite shows in crystal clear colours and with an unmatched level of detail while being always at the centre of the action thanks to Dolby Atoms compatibility and the 3D sound technology. If you need any assistance with setting up your TV, or you would like to know how to make the most of it for a personalised experience, please don't hesitate to get in touch with one of our Support Teams who are always happy to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2022-05-09
Glasgow
2023-12-24
Kent
CX
Thank you for taking the time to share your experience with the QN700A. We're sorry to learn you've experienced an issue with the picture outside the 12-month warranty we offer. Our TVs are expertly crafted to provide lasting and reliable service, so this certainly isn't the performance we'd expect and can understand your frustration. We recommend reaching out to our Support Teams, who will run through troubleshooting to help get to the root of your issue and then advise you of the next steps to take. You can locate our contact methods and operating times by heading to the following link: https://bit.ly/SamsungUK-Support We're confident our colleagues will be able to rectify this issue for you, so you're able to get back to enjoying the impressive features this model has to offer. ^AP at Samsung Support
2024-01-22
Prien
Samsung Service Team
Hallo, wir freuen uns über deine positive Rezension.
2023-04-03
Mülheim an der Ruhr
Samsung Service Team
Hallo Klabauter, selbstständiges Ein- und Ausschalten kann verschiedene Ursachen haben. In unserem Samsung Community Artikel haben wir dazu verschiedene Lösungsansätze zusammengetragen. Schau dir das gerne einmal an: https://eu.community.samsung.com/t5/community-newsroom/was-tun-wenn-mein-samsung-smart-tv-selbstst%C3%A4ndig-an-und-aus-geht/ba-p/1584541 Helfen die Ansätze noch nicht, melde dich bitte bei unseren Kolleg*innen vom technischen Support. Sie sind von Montag bis Samstag zwischen 08:00 und 20:00 Uhr unter der Telefonnummer 06196 77 555 77 erreichbar.
2023-02-28
Surrey
Samsung Support
Thank you for your feedback, and it's great to see that the Tizen operating system of your QN700B Neo QLED 8K Smart TV is providing flawless integration of apps, and making it feel effortless to navigate between them. Its slim design means it will be an eye-catching centre piece to any room, without taking up more space than it needs to. ^DB at Samsung Support
2022-01-23
Ilford
2026-06-25
Bogotá
2023-01-13
Newcastle
Samsung Support
Thank you for your feedback, Mark, although we do regret seeing that you've not been getting everything that you were hoping for with your new QN700B Neo QLED 8K Smart TV. We do regularly provide updates to all of our models, so we do recommend making sure that you are always running the most up to date version. You can check this by going to Settings > Support > Software Update. If you do still have concerns then you can also speak to our Customer Support team, who would be happy to look into any available solutions with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport ^DB at Samsung Support
2022-09-04
West midlands
Samsung Support
Thank you for taking the time to write a review for your new Neo QLED TV, Jack. It's fab to read how impressed you are with the stunning display, and of course, the incredibly user-friendly interface, allowing you to access all your favourite content with ease! Enjoy! ^CR at Samsung Support
2022-01-02
Scotland
Samsung Support
We're delighted that you're loving the stunning, detailed picture quality of your QN700A TV, Hendrix, but we're sorry to see that you're not enjoying the sound. You can tweak and change the sound settings to get it exactly how you like it, by going to Settings (you can press the settings button on your remote) > Sound > Expert Settings. Have a play around on there! We also recommend one of our many soundbars for the true cinematic experience. For further advice and support, get in touch with us! You will find all our contact details and opening times here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2022-02-22
Marienberg
2022-03-23
Macclesfield
2021-06-27
2022-09-02
Samsung Support
It's great to see that you are enjoying the incredible quality of the amazing 65" QN700A so much, Joesh! You are absolutely right when you say that the picture quality is fantastic. The innovative and powerful Samsung Neo Quantum Processor 8K LITE automatically adjusts the brightness, enhances the contrast and upscales the resolution of whatever you're watching to impressive 8K detail. Not only that, but the sound moves between the 8 3D speakers of this TV to keep you always at the centre of the action for the best 3D sound experience. Enjoy a TV that is truly wonderful and that will give you endless moments of happiness and satisfaction for many years to come! ^CL at Samsung Support
2022-05-02
Support
Thank you so much for the five-star feedback! It's a pleasure to read how much you are enjoying the stylish design, crisp display and plethora of incredible features that are not yet being used. We know you are going to love this TV for many years to come! ^CR at Samsung Support
2022-02-22
München
2021-12-08
Peru
Samsung
Muchas gracias por tu atención. Tus comentarios son muy importantes para nosotros. ¡Esperamos que tengas una experiencia maravillosa con tu nuevo Samsung! ¡Estamos a tu disposición!
2023-01-18
London
Samsung Support
We regret seeing that you're having an issue with your QN700A Neo QLED 8K Smart TV, so if you have not done so already we'd recommend speaking to our Customer Support team, so that they can look into all possible solutions with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport ^DB at Samsung Support
2026-06-25
Bogotá
2022-10-06
Samsung Support
We are disheartened to see that you experienced an issue with your 55” QN700A Smart TV and we would love for you to be able to fully enjoy the incredible quality and smartness of this TV. We appreciate that you have already contacted our Support Teams and that your TV was repaired by one of our engineers who replaced the motherboard. If you need further support, we recommend keeping in touch with our colleagues who will be able to answer any queries and assist you with everything you need. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport In the meantime, we are happy to confirm that any repair won’t affect the status of your warranty, which will remain intact for 12 months. We are confident that you will now be able to enjoy your new TV and its spectacular 8K and HDR picture quality. ^CL at Samsung Support
2021-12-21
Samsung Support
Thanks for the five-star review, Malik! It's awesome to read how much you are loving the incredible audio and visual quality of your new TV! You can watch all your favourite shows in clearer definition. ^CR at Samsung Support
2023-05-18
London
Samsung Support
We are disheartened to see that you experienced an issue with your 55" QN700A Smart TV and that you decided to return it for a refund, Pookey. Although we appreciate that this situation is not ideal, we would like to reassure you that all our products go through a series of rigorous tests at the time of manufacturing to ensure they meet our high standards of quality, durability and performance. We sincerely hope this won’t discourage you from exploring our range in the future and that we'll be able to delight you again with our future technology. ^CL at Samsung Support
2023-07-30
Samsung Support
We are very sorry to see that you have been experiencing an issue where the screen of your 75” QN700A Smart TV is not clear, Wakey. We would like to get to the bottom of this to ensure you can get the best quality out of every scene from your favourite shows with this fantastic TV. Please adjust the brightness settings of your TV by heading to: Menu > Settings > Picture > Expert Settings > Brightness > Move the slider to adjust the brightness to the level you desire. Next, please head to: Settings > General > Power and Energy Saving > Enable or disable the options Ambient Light Detection, Motion Lighting and Energy Saving Mode to see if the clarity of the pictures improves. Finally, please make sure the TV is fully up to date by heading to: Menu > Settings > Support > Software update > Update now. We are confident these steps will be very useful. Still, if you need more support, please contact our Support Teams who will be happy to assist you further. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2026-06-23
Bogota
2022-05-05
London
Support
We're glad that you are happy with your QN700A TV, Mel, but regret to see that it has not been able to provide you with everything that you were hoping for. We hope that the more you've had a chance to explore it, they more you're found to love about it. ^DB at Samsung Support
2026-06-23
2026-06-23
2023-04-28
Samsung Support
We are disheartened to see that you have been experiencing an issue where the display of your 55” QN700B Neo QLED 8K HDR Smart TV (2022) goes black every ten seconds, Hilloz. We would love to offer you full support with this so you can finally make the most of the incredible smartness and quality of your new TV. First, please proceed with restarting the TV by following these easy steps: unplug your TV from the wall socket > Disconnect all external devices > Wait 30 seconds, then plug your TV back in > Connect your external devices > Using your remote, turn your TV on. Should this not help, please check if the screen goes black while watching something specific from an app or channel, or when watching content from a connected external device. Please unplug all external devices to see if the issue continues, and make sure to be using a 2-metre long HDMI.org certified cable with your connected devices. Finally, if the screen goes blank and you notice that the TV also turns off completely, please connect the TV to a different plug socket, or test the socket the TV is connected to with another device, for example a charger, to see if it works correctly. We are confident these steps will help. Nevertheless, if you need further support, please don't hesitate to contact one of our knowledgeable Support Teams who are always ready to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2023-09-23
Borås Sweden
CX
We are pleased to see that you are happy with your new and amazing 65” QN700B Smart TV! This incredible piece of technology comes with everything you need to enjoy your favourite shows with the greatest quality of colours, resolution and detail. Enjoy an immersive experience like never before! ^CL at Samsung Support
2023-04-28
Preston, lancashire
Samsung Support
We are thrilled to see that you are fully happy and satisfied with your new and amazing 75” QN700B Neo QLED 8K HDR Smart TV (2022), Dalio! From the superb size of this TV to its incredible colours and detail for a fully immersive experience, from its wonderful smart features to the elegant design; this fantastic TV is epic in every way to offer you nothing but the absolute best of Samsung technology! ^CL at Samsung Support
2026-06-22
Soacha
2023-03-11
South west
Samsung Support
This is not what we like to see, and we regret seeing that you've had issues with multiple models of the QN700B Neo QLED 8K Smart TV. If you have not done so already then we do encourage you to speak to our Customer Support team, so they can look into further resolutions for you, as we do want to make sure that you have a TV that is providing you with a lengthy and reliable service. ^DB at Samsung Support
2026-06-26
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