How do I return a product?

You can return the item within 7 days from date of purchase, if confirmed with technical defect. Customer must have the product inspected by an Authorized Service Center and confirmed valid for return. For Mobile Phones and Tablets and small appliances, customer must bring the item to the Service Center (find locations and more information here. For bigger appliances such as TV, Washing Machine, Refrigerators and Airconditioner, please contact Samsung contact center to book for service at 02-84222111 or reach out via chat here.

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