Can I cancel my Samsung Care+ plan?

Upfront (12- or 24-month plans):

• You may cancel within seven (7) days from the purchase date and receive a full refund, provided no repair or replacement request has been submitted or processed.



Monthly subscription plans:

• You may cancel within seven (7) days from the purchase date (or order delivery date, for Samsung.com orders) and receive a full refund of the first month’s fee, provided no repair or replacement request has been submitted or processed. For Samsung Care+ Monthly that is included in your device order, partial cancellation before delivery is not possible. Please refer to the standard order cancellation policy.
• If you cancel after seven (7) days, cancellation will take effect immediately, and no refund will be provided. Once subscription has been cancelled, it can no longer be reactivated.
• Payments made cover services provided up to the effective cancellation date.



Additional conditions:

• No refund will be provided once a repair or replacement request has been submitted or processed.
• No refund will be provided for cancellations during any free promotional period, if applicable.

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