What to do when water leaks from the drain tray of Samsung refrigerator

The refrigerator operates alternating frost and defrosts functions. During the auto defrosting process, the ice melts and flows as water into the drain tray installed at the bottom back of the refrigerator. This water evaporates due to the ambient temperature and heat of the compressor.

• Clogged drain hole

If water is leaking from the bottom of the refrigerator, then this could be due to the overflow of the drain tray. Check the drain tray to see if the water drain tray is filled with water. If it is, this indicates that the automatic evaporation of water has failed.

Solution: Turn the refrigerator off and clean the drain tray.

• Damaged drain tray

If the drain tray is empty, then maybe the drain tray is damaged. 

Solution: You need to replace the drain tray. To replace it, please contact the nearest Samsung Service Center.