Afterimage phenomenon at the top of Note10+ screen

We will inform about an afterimage phenomenon on a status bar at top of the screen that happen in some customer’s Note10+ device.

This phenomenon happens due to a software error that temporarily occurs during “Always On Display” processing when “Always On Display” is set as “Show always”

This is temporary phenomenon, so the device will be recovered to normal state after some time if changing “Always On Display” setting.

And we are preparing a software update to resolve this phenomenon also.

If you experience inconvenience with this phenomenon, please set “Always On Display” as “Tap to show” or disable until the software update release.