How to activate and reset Galaxy Watch?
Last Update date : Sep 21. 2020
To activate Galaxy Watch, you need a phone with Android version 5.0 or later and RAM 1.5 GB or over / iPhone 5 or later with iOS version 9 or later.
Activate Galaxy Watch
1
Turn on your Galaxy Watch
• To turn on your Galaxy Watch, press and hold the side lower button until you see the Samsung logo
• If your Galaxy Watch doesn’t turn on, please make sure your Galaxy Watch is charged
• To turn on your Galaxy Watch, press and hold the side lower button until you see the Samsung logo
• If your Galaxy Watch doesn’t turn on, please make sure your Galaxy Watch is charged
2
Open Galaxy Wearable application on your Mobile Device
• If Galaxy Wearable application is not installed on your Mobile Device, download it from Samsung Apps or Google Play
• If Galaxy Wearable application is not installed on your Mobile Device, download it from Samsung Apps or Google Play
3
Connect Galaxy Watch
• Bring Galaxy Watch closer to the Mobile Device. Wait for the Search and once the new Galaxy Watch message appears on your Mobile Device, tap Connect
![auto-detect-galaxy-watch]()
• Bring Galaxy Watch closer to the Mobile Device. Wait for the Search and once the new Galaxy Watch message appears on your Mobile Device, tap Connect
4
If you don't see this message, open the Galaxy Wearable App, then tap Start your journey and allow Galaxy Watch to access your location and contacts
![start-your-journey]()
5
Tap Galaxy Watch icon
![select-galaxy-watch]()
6
Select the device to pair
![scanning-for-galaxy-watch]()
7
Verify that the 6-digit passkey is the same on both devices and tap OK
![pairing-galaxy-watch]()
8
The devices will start pairing
![finished-pairing-galaxy-watch]()
9
Agree to the Terms and Conditions
• Read the Terms and Conditions and check Agree to all or on each agreements, then tap Next to continue
![agree-terms]()
• Read the Terms and Conditions and check Agree to all or on each agreements, then tap Next to continue
Reset Galaxy Watch
![reset-galaxy-watch]()
If your Galaxy Watch is frozen and unresponsive, press and hold the Home key (Power key) for more than 7 seconds to restart it.
If this does not solve the problem (i.e. the device still sometimes freezes after rebooting it as described above), perform a factory data reset.
Please note: Before performing the factory data reset, remember to back up all important data stored in the Galaxy Watch
On the Apps screen, tap 
(Settings) → General → Reset
We would love to know your feedback to help us improve. Please click the submit button to tell us what you think.
Thank you for your feedback!
Please answer all questions.
Sign Language Support
Book an appointment to connect with our Samsung Sign Language Customer Support for help and advice on our products.
Samsung Members
![Samsung Members app icon]()
![Samsung Members app icon]()
Connect with Samsung experts and fellow fans for tips on how to get the most out of your Galaxy device. You can also get access to exclusive support features and other exciting perks.
Right Care, Right Now
![Right Care Right Now]()
![Right Care Right Now]()
Let us take care of your Samsung products—anywhere, anytime, always!