Screen off Memo improvements for Galaxy Note9
Samsung Galaxy Note 9 comes with a new Bluetooth enabled S Pen which is also used to write ‘Screen Off Memo’
Screen off memo gives you the freedom of jotting down notes or ideas wherever and whenever you need, even when the mobile device is locked.

Previously, a Screen off memo could only be written in a white color. Now, it can be written in the same color as the S Pen's exterior color. The S Pen's color can be also applied as-is, even if the memo's pinned to the AOD.
• By default, the color is the same as the S Pen's exterior color. However, the user can change it to gray, as supported by Screen off memo, by changing the settings.
Change the Settings



A note written in Samsung Notes is saved in Screen off memo's color as-is. A note is saved in black when the user writes it using a black S Pen and also when they write it in gray as provided by Screen off memo.

Please Note: A Screen off memo can only be written in the color of the paired S Pen, thus only one S Pen can be paired.
Since the Screen off memo feature is used to jot down words quickly rather than for decorating, we don't provide a menu from which users can choose different colors.
Thank you for your feedback!
Need help? Contact Us for Support.
Online
24 hours a day/7 days a week
(Including Public Holidays)
We'll respond within 24 hours of your request.
Contact the CEO's Office
Phone Support
Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase.
Note : Call conversation is recorder for quality, monitoring and/or training purposes for our continuous quality improvement.
#GALAXY (just dial #425299)
[Free access for all Networks ]
(02) 8-422-2177 [Standard Landline]
1-800-10-726-7864 [PLDT Toll Free]
1-800-8-726-7864 [Globe Toll Free]
(02) 8-422-2111 [Standard Landline]
* For Toll Free numbers, just directly dial 1-800 followed by the network number.
**Standard Landline numbers have been updated to comply with the NTC ruling effective October 6, 2019
Face to Face Support
Find out more about how you can get face to face help.
* For any printer related enquiries please visit HP website .