What to do if the battery of my new phone seems to be draining faster
- If you feel the device overheats, do not use it for a while and wait while the device cools.
- When you are indoors with weak signals or poor reception where the service provider’s base station cannot support or if there are obstacles around, the 5G signal of the device may weaken or switch to a 4G network.
- Actual battery lifespan varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors.
- Device screenshots and menus may vary depending on the device model and software version.
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