Diagnose picture issues using the Picture Test
In the Self Diagnosis menu, you can test the various conditions of your TV directly to determine if there is an abnormality. Use the Picture Test to determine if picture problems are being caused by the TV itself or something else. The Picture Test displays a high definition photo that you can examine for flaws or faults.
Note: The methods provided below are the most common. For model-specific information, check your TV's user manual.
When the TV has trouble with the picture, these steps may help resolve the problem.
If the test photo is displayed properly, there may be a problem with an external connected device. Check the connections, the signal strength, or refer to the external device's user manual.
Note: If the picture test does not appear or you see an issue with the photo, the TV may have a problem. Contact Samsung Support for assistance.
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