SAMSUNG
enterprise edition smartphone

Ready
to work

With a suite of services and support built in, Samsung Galaxy Enterprise Edition gives your business everything you need to work, straight out of the box.

Knox security
Defense-grade Knox security
Customizable devices
Customisable devices without unboxing
Controllable upgrades
Controllable OS firmware upgrades
Regular updates
Regular maintenance release updates

Meet the Galaxy S10e Enterprise Edition with Knox Security

Samsung’s Enterprise Edition smartphones come with Knox Configure, Samsung E-FOTA and regular security updates. You get the combination of powerful and simple device management, support from tailored partner solutions, customisation capabilities and defense-grade security.

Galaxy S10e Enterprise Edition

Prism Black

Drive your business with powerful and simple device management, support from tailored partner solutions, customisation capabilities and defense-grade security.
knox configure
Easy to provision and customise
Knox Configure is a cloud-based tool that allows you to get out of the box quicker. Remotely provision and configure one or many of your Enterprise Edition devices while skipping unnecessary setup screens. It also allows you to install the right applications, control fine grain device settings and apply company branding for a customised experience.
knox configure
device setup

Configure devices without unboxing

Create profiles with device settings, restrictions, apps, and other content, and enrolled devices will automatically receive them via Wi-Fi® and mobile data.

device customisation

Create purpose-built appliances

Transform off-the-shelf devices into customised, single-purpose devices that meet your specific business requirements.

device settings

Configure advanced settings

Change a wide range of device settings at the granular level and take control of corporate-liable devices with Knox features.

device setup

Configure devices without unboxing

Create profiles with device settings, restrictions, apps, and other content, and enrolled devices will automatically receive them via Wi-Fi® and mobile data.”

device customisation

Create purpose-built appliances

Transform off-the-shelf devices into customised, single-purpose devices that meet your specific business requirements.

device settings

Configure advanced settings

Change a wide range of device settings at the granular level and take control of corporate-liable devices with Knox features.

Take complete control
Enterprise firmware-over-the-air (E-FOTA) updates with Samsung’s Enterprise Edition devices give you control over your deployment. It lets you schedule updates to your organisation’s devices, so they always have the right firmware and software. With E-FOTA, your organisation’s Enterprise Edition’s devices may be made compatible with your company’s solutions and secured by KNOX platform.
fota
firmware updates

Selectively update firmware

Specify an OS firmware version to deploy so that firmware-over-the-air updates are either blocked, or only allowed for upgrades to the latest version.

remote updates

No user interaction needed

Update device OS versions without interrupting your organisation and ensure all employee devices consistently run the same OS version.

scheduled updates

Schedule updates

Efficiently manage your device fleet with the ability to schedule OS updates during non-business hours across all devices at once.

firmware updates

Selectively update firmware

Specify an OS firmware version to deploy so that firmware-over-the-air updates are either blocked, or only allowed for upgrades to the latest version.

remote updates

No user interaction needed

Update device OS versions without interrupting your organisation and ensure all employee devices consistently run the same OS version.

scheduled updates

Schedule updates

Efficiently manage your device fleet with the ability to schedule OS updates during non-business hours across all devices at once.

Samsung DeX

Samsung DeX

Work without a laptop
Samsung DeX lets your employees connect their Galaxy S10e Enterprise Edition to a monitor, keyboard and mouse for a desktop computing experience*. They can just plug their phone into the DeX dock to open apps, use keyboard shortcuts, and drag and drop files all on the big screen.
*Certain apps may not run or may require purchase of a separate licence for use on Samsung DeX. Functions and user experience of some apps in Samsung Dex mode may differ from mobile mode. Samsung DeX supports multi-resolution (HD+/FHD) video outputs. HDMI adapter required to connect to external display when using Samsung DeX. Monitor and accessories including HDMI adapter, HDMI cable, DeX cable, keyboard and mouse are sold separately.
mobile desktop

Extensive warranty and support

All Enterprise Edition devices come with the software and support your IT department has always wanted.
Device Warranty

Device Warranty

2 years
(for SG Enterprise Edition device only)

Market Availability

Market Availability

2 years

Security Patch

Security Patch*

4 years
(exclusive for Enterprise Edition devices)

*Samsung disclaims any implied, express or statutory warranties regarding the security, reliability, timeliness and performance of the security updates.

Get started

Enterprise Edition devices is recommended to be deployed by your IT administrator or reseller.

If you are the IT administrator, please follow the below steps for activation of your Knox licenses for Enterprise Edition devices:

01

Registration for Knox Portal ID

1

Register for a Samsung account with your work email. This will be your Knox Portal ID, which you will use to log in to your Knox console

2

Once you have logged in, Click “Apply Now” on Enterprise Edition module

02

Get license keys

After purchasing Enterprise Edition devices, you can activate Knox Configure and Samsung E-FOTA on MDM by entering license keys into your EMM service. You will need a proof of purchase and your device model name. Get them ready when you intend to activate them online

1

After clicking “Apply Now”, you will come to a form where you will need to upload your proof of purchase and device model name

2

You will receive an email when your application has been approved. Follow the links to request for Knox Configure and E-FOTA on MDM keys

3

Your license keys will appear on your Dashboard under respective KC and E-FOTA licenses

4

Now you are ready to activate Knox Configure

03

Activate Knox Configure

1

Login to your Knox Console, and under Knox Configure, click “Try for Free”

2

Accept the terms & conditions, and you will see your Customer ID

3

Now you are ready to assign your Knox profile to your devices

4

You will be instructed to indicate your reseller ID so that the IMEI of your devices can be captured and assigned to your profile

For example, if your reseller is Singtel, the ID is 7754090948

5

Your reseller can help you to batch upload the IMEI of your devices to your Customer ID. You will need to contact your reseller and inform them of your Customer ID so that they can assign the devices to your Knox profile

6

If you decide to do this yourself, you can do this via KDA app

7

Once this is done, you are ready to customise your devices

04

Activate E-FOTA on MDM

Please note that E-FOTA on MDM will only work if you already have a MDM solution deployed in your company. E-FOTA is primarily used to control the OS versions and software updates of your apps

1

You will need to reach out to your respective MDM vendor to confirm the guidelines of how to upload E-FOTA license into your MDM console

2

If you are currently using Knox Manage as your MDM, you can follow the link here to activate

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