The department chose Samsung for multiple reasons. Samsung tablets were certified for use in education by the country’s leading educational publisher, worked with an S-pen stylus, and could be provisioned and managed remotely using the Knox Manage solution.
- Different usage profiles for in school and out of school. The Samsung end-to-end solution enables the government to ensure the tablets are used only for educational purposes both in and outside school. Knox Manage makes sure tablet WiFi and GPS capabilities are always on, for fast connection to the school Internet, plus location-tracking capabilities.
All tablets are set up with two profiles, which means the tablets function differently based on whether the user is connected to school WiFi or elsewhere. By maintaining an in-school blocklist, the department opens up learning opportunities while blocking access to specific websites and apps that are against school policy. At home, an allowlist restricts usage to only apps and websites that are on a pre- approved list, to prevent misuse and focus the students on work.
“Samsung Knox is the key to the security of our program. We can protect children’s education by blocking access to unwanted sites and platforms when they are away from class,” says Luis Gaspar, who coordinates the project for the Regional Department of Education.
- Easy deployment. Knox Manage helps the government build excitement while simplifying tablet staging. Each student receives a new, boxed tablets with stylus. The student opens the box and connects the tablet to school WiFi. Once connected, Knox Manage recognizes the tablet assigned to the student—based on a previous barcode scan—and preloads all controls and apps based on the dual profiles and policies. The teachers report that the unboxing process contributes to the students’ sense of ownership and responsibility.
- Simplified support. The schools are able to control, update, and support thousands of tablets remotely with Knox Manage. Using its remote-support capabilities, the central IT team helps support schools around the islands who lack IT staff. They can reset passwords and troubleshoot other issues as if they were holding the tablet. Knox Manage also helps ensure that devices are protected against theft or loss and that student data is secure, by locking or executing a factory reset remotely.