Case Study

Turn Regulatory Pressure Into Operational Advantages with Galaxy Devices!

Financial institutions are caught between stricter regulations and rising customer expectations, making compliance and innovation inseparable. Discover how Samsung’s enterprise mobility solutions help banks stay secure, agile, and trusted in a digital-first era. Read the full article to see how technology is reshaping regulatory readiness.

Aug 11. 2025

Financial institutions today face mounting pressure from two sides. On one hand, they must navigate increasingly complex and fragmented regulations on Artificial Intelligence (AI), environmental, social, governance practices and operational resilience. Policies vary across jurisdictions, shift rapidly with market dynamics and demand constant vigilance. On the other hand, customers expect more than ever—security, transparency and seamless digital convenience are now non-negotiable.

 

This combination of regulatory demands and rising customer expectations has made compliance and innovation inseparable. Technology is no longer a support function but the foundation of regulatory readiness. With AI now more accessible on mobile devices, mobile device management (MDM) and enterprise mobility management (EMM) solutions are central to how financial institutions protect data, manage compliance and stay agile in real time.

 

Samsung enables this transformation, equipping financial institutions with secure mobile technology that empowers a mobile-first workforce. This ensures they can respond to regulatory changes quickly, maintain productivity

A Mobile-first Approach to Managing Global Regulations

Data regulation is no longer a compliance checkbox. It is redefining how businesses operate. From Europe’s GDPR to Singapore’s PDPA, and a growing wave of Asia-Pacific mandates, regulators are aligning on one principle: protection of customer data is non-negotiable. For organisations, compliance is now the foundation of trust and resilience. Those that lead in safeguarding data will not only avoid fines and reputational fallout but will also stand apart as the companies customers choose to engage with.

 

Finance sits at the centre of this shift. With most banking services now digital, financial institutions face intense pressure to meet regulatory requirements while still delivering seamless customer experiences.

 

The challenge lies in the fragmented nature of regulations. Policies may be similar, but multinational corporations must still meet the specific requirements of each jurisdiction. This complexity is heightened by the rapid adoption of AI. Regulators are introducing stricter rules on transparency, accountability and fairness, which means financial institutions using AI for credit scoring or fraud detection face closer scrutiny. Responsible AI is becoming a regulatory expectation, with outcomes required to be unbiased, explainable and auditable.

 

Meeting these demands calls for technology that embeds compliance at the device level. Samsung Knox provides this capability. With Knox Manage, financial institutions can standardise policies across regions, control device usage, and manage Galaxy AI settings to determine whether features operate on-device or in the cloud.

 

Device protection is reinforced through Knox Vault, a separate chipset on Galaxy devices that securely isolates sensitive data from the main operating system. This architecture strengthens resilience against breaches, helps institutions meet regulatory obligations, and builds the customer trust that is essential for growth in digital finance

Strengthening Defences with Enterprise Mobility Solutions

In a digital-first financial landscape, the risks are not limited to customers—employees and the devices they use are equally vulnerable. Safeguarding these endpoints is now central to operational resilience. Financial institutions need enterprise mobility solutions that embed security into daily operations, rather than treating them as an afterthought.

 

Samsung Knox provides that foundation. With tools like Knox Manage and Knox Guard, IT teams can remotely control, monitor, configure, and secure devices across the workforce. Sensitive company data can be locked, wiped or contained instantly, ensuring information remains protected even if a device is lost, stolen, or targeted by attackers. Secure Folder on Galaxy devices further strengthens defences, encrypting confidential data so it never leaves the enterprise perimeter.

 

These capabilities allow institutions to enforce encryption policies, push updates at scale, restrict data flows, and audit compliance across device fleets. Instead of reacting to breaches, financial institutions can hardwire compliance and security into their infrastructure. This reduces risks while keeping operations efficient.

 

Operational resilience also extends to customer-facing processes like onboarding and identity verification. What had once required forms, photocopies and manual checks is now streamlined through Galaxy devices with NFC-enabled ID and passport verification. By tapping an ID or passport on the device, tellers can authenticate documents securely, accelerating Know-Your-Customer (KYC) checks and meeting regulatory requirements designed to combat financial crime.

 

By keeping sensitive data securely on-device, institutions minimise reliance on third-party systems, strengthen compliance with anti-money laundering regulations, and build trust in digital banking. With Samsung Enterprise Mobility Solutions, financial institutions can achieve resilience that is both regulatory compliant and customer-centric.

Protecting Data with Built-in Security Systems

Going beyond meeting compliance standards and adhering to regulatory requirements, financial institutions are also shifting focus towards ensuring that they deliver fair value, safety and accessibility to customers. This means that they are no longer looking at merely avoiding fines, but are making active efforts to deliver financial services that are inclusive, convenient and transparent.

 

Samsung Knox, combined with Google Play Protect, embeds security into every Galaxy device, strengthening protection against malware and phishing attempts. With this, IT teams can pre-install approved business apps and lock devices in Kiosk Mode to restrict downloads and limit functionality to approved tasks. This ensures that sensitive company data stays secure and devices remain compliant for financial services.

 

Data misuse and negligence by employees can also cause severe reputational damage and harm to customers. To guard against internal risks, Galaxy devices support biometric security and separate work and personal profiles with the Samsung Account for Business. This ensures that employees do not have to use their personal accounts for work and prevents unauthorised users from accessing devices. By securing data at the source, financial institutions can protect customers from financial loss and strengthen trust in mobile banking services.

Build Trust and Resilience with Galaxy Devices!

As financial regulations evolve to cover the ethical use of both data and AI, financial institutions must navigate a more complex compliance environment. Data security should always be top of mind. The right mobile devices and solutions can transform this complex shift into a manageable, strategic advantage.

 

With Galaxy devices and Samsung Knox, financial institutions embed security, compliance, and resilience directly into devices employees use every day. This means complying with global and local financial regulations, protecting against financial crime with advanced device management and fraud prevention tools, and building customer trust by ensuring secure, transparent, and fair use of data and AI.

 

In an industry where compliance and trust are non-negotiable, the right mobile devices and tools allow financial institutions to stay ahead of regulatory priorities while delivering trusted, accessible, and AI-driven services to their customers.

 

Learn more about how Samsung Knox can protect your business here

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