Case Study

Why Galaxy AI is the Gateway to Business Automation

Automation isn’t the future—it’s now. Galaxy AI puts smarter tools in your pocket, turning everyday tasks into seamless wins. Click to explore how automation gets simpler, faster, and more impactful with the new Galaxy AI

Jul 11. 2025

Digital transformation is no longer a future goal—it's a present imperative. While many companies have ticked the digital transformation box, the real opportunity now lies in how they scale and sustain it with new technologies. However, a successful digital transformation isn’t just driven by the adoption of new technologies. It’s through a shift in how a company strategises, operates, and evolves for the future.

 

This is where business automation begins. At its core, business automation is the use of technology to streamline repetitive tasks, reduce human error, and free teams to focus on higher-impact work. It promises greater agility, speed, and operational efficiency. While the vision is compelling, the reality is that many employees still find automation difficult to adopt. There’s often a disconnect between understanding what automation can do and knowing how to actually use it day to day.

 

For most users, the highest barrier to entry is utilisation. Automation tools are often seen as complex, requiring IT support or training to get started. Galaxy AI changes this. It brings intelligent, AI-powered tools directly into the hands of everyday users. Employees are no strangers to these devices they already use and understand.

 

Smartphones that are equipped with AI-powered tools are the gateway to helping employees better navigate business automation. With devices like the Galaxy Z Fold7 or Galaxy S25 Series, companies have access to Galaxy AI1, a suite of intelligent AI features designed to boost productivity. With AI on devices, companies can remove the friction of technical onboarding by simplifying execution of daily tasks and seamlessly integrating new tools into familiar workflows. 

Do More with Less: Automation in Your Pocket

We’ve seen the progress of Galaxy AI where teams no longer need to introduce yet another app or platform to get transcripts and summaries from meetings. With just a tap, teams can instantly generate meeting transcripts, receive concise summaries, and even access live translations—enhancing clarity and collaboration in real time.

 

Today, this simplicity extends further with Gemini Live, which enables seamless actions across apps² through natural voice commands. Finance professionals can now trigger actions just by speaking during a call. This tool captures conversations, summarises key points during meetings, and automatically sends action items to the right team members—saving time and keeping everyone aligned. With this AI-powered tool, employees no longer need to manually open apps or initiate processes. Just a simple voice command is enough to launch apps and activate Galaxy AI features like Transcript Assist3 and Note Assist4.

 

With Gemini Live, employees can also take real-time videos of objects or surroundings and share their screens with Gemini to get answers. Gemini Live is able to process what’s on-screen, offering instant, contextual advice. By being able to listen and understand, Galaxy AI tools now turn what used to be multi-step processes into a single, seamless interaction. This hands-free approach makes everyday tasks more convenient as teams can trigger actions with just one voice command.

 

This is the essence of smart automation—fewer steps, greater adaptability, and higher-quality output. And because Galaxy AI is built to understand natural language, there’s no need to learn new commands or interfaces. Teams can simply speak as they would, and Galaxy AI handles the rest. This is especially important for teams that need to respond quickly in fast-paced environments.

 

The true power of business automation lies not just in the time it saves, but in how it reshapes the way teams work. In the past, business automation was treated as a siloed function and something that had to be triggered manually. Today, that paradigm is shifting. With intelligent, integrated AI tools—like Galaxy AI—business automation is becoming embedded into the platforms employees already use. This makes it easier to adapt to this new way of working, making business automation a strategic advantage.

Your Automated, Personal Assistant

One of the core challenges businesses face with traditional automation tools is their lack of context. Many automation tools require businesses to feed in masses of information and code such information in a specific manner to perform tasks. This makes it time consuming and complicates tasks even more.

 

That’s why Galaxy AI has been designed to be more contextually aware. For businesses, this means that it can understand what’s on-screen and predict what users are trying to do based on learned user behaviour. Through features like AI Select5 and AI-Powered Suggestions, Galaxy AI intuitively prompts teams with tools they’re already familiar with, based on the apps they have opened. For instance, if an employee has his/her email app open, Galaxy AI will prompt him/her with Writing Assist6 to draft an email or response. This allows for smart, context-aware suggestions that align with user activity, minimising the need to switch between apps and accelerating task completion.

 

This level of predictive intelligence helps employees to shift their focus from process to purpose. Instead of spending time figuring out how to execute a task, users are nudged toward the most efficient next step. This allows them to concentrate on higher-value thinking, creative output, and meaningful decisions. This translates into less time wasted on repetitive actions, and more time spent on the work that actually moves the needle.

 

Having this context-aware capability also makes it easier to cut through the noise with personalised, summarised notifications. These days, employees are constantly interrupted by pings and updates across multiple apps and platforms. This might cause them to lose their trains of thought, increasing time spent on tasks.

 

To overcome this, Galaxy AI provides users with a personalised Now Brief7 which distils complex, multi-threaded updates into simplified summaries. Essentially, this means that professionals now have their own personal assistants to sift through calendars, inboxes, and messages, giving them a clear overview of their priorities for the day. This is more than a productivity boost. It's a shift in how teams engage with their tools, using AI not just to save time, but to improve the quality and impact of their work.

Always-on AI-Powered Tools

Many AI-powered tools and other business automation tools rely on cloud processing, which means that their effectiveness is only as good as their data connection. This may seem like a minor inconvenience—especially given the modern coverage of 5G services—until teams are stuck in dead zones or travelling for work. When this happens, automation that depends on the cloud becomes a bottleneck instead of a benefit.

 

Galaxy AI takes a different route by processing tasks and data locally on-device8. This ensures that teams have constant access to some Galaxy AI tools without lag or downtime associated with cloud reliance. Features like Interpreter9, Live Translate10, and Transcript Assist3 can be used offline to make workflows smoother. This is particularly important for businesses that operate with hybrid or remote workforces, frontline teams, or in rural or high-traffic areas where connectivity might be slow or lost.

 

But more than just performance, on-device AI offers something increasingly important—better control. With Galaxy AI, all data and information are stored on the device itself in a separate chip from the operating system called Knox Vault. This means that no data is transferred to the cloud, reducing potential vulnerabilities and giving businesses greater control over their devices and data.

 

In an era where questions about AI autonomy and data governance are top of mind, Galaxy AI offers a reassuring balance. It empowers teams with intelligent, automated support—without handing over control. Businesses stay in charge of their workflows, their data, and how AI is used across the organisation.

Start Automating with Galaxy AI!

Galaxy AI ensures business automation is less about deploying software and more about empowering employees with tools that deliver real impact. As teams become more comfortable with AI-powered tools, organisations will unlock a wealth of operational efficiency, reduced errors, and effortless productivity—regardless of working conditions.

 

Galaxy AI is a gateway to smarter work as it fits into your team’s daily routines, understands what they need, and helps them complete tasks faster with confidence. Improving business automation starts with devices that make it easy.

 

Smarter work starts here. Choose Galaxy devices built for business success. Find out how you can use Galaxy for your business here!

Disclaimers
  • 1 Samsung Account login and Internet connection may be required for certain AI features. Galaxy AI feature availability and associated costs are subject to change post-2025. Different terms may apply for AI features provided by third parties. AI output reliability and accuracy not guaranteed. Actual UI may be different.
  • 2 Seamlessly complete your tasks without having to switch between various apps. Press and hold the side button to access Google Gemini for help. Gemini is a trademark of Google LLC. Requires internet connection and Google Account login. Service availability may vary by country, language, device model. Works on compatible apps. Features may differ depending on subscription and results may vary. Set up may be required for certain functions or apps. Accuracy of results is not guaranteed.
  • 3 Transcript Assist requires a network connection and Samsung Account login. Transcript Assist is only available on the pre-installed Samsung Voice Recorder app or files recorded using the pre-installed Samsung Phone app. Voice recording feature in the pre-installed Samsung Phone app may not be supported in some countries. Audio files must be under 3 hours in duration to be processed. Summarising feature in Transcript Assist can be activated when a certain number of characters is met. Service availability may vary by language. Accuracy of results is not guaranteed.
  • 4 Note Assist requires an internet connection and Samsung Account login. Character limit applies. Service availability may vary by language. Accuracy of results is not guaranteed.
  • 5 Get AI-powered suggestions that analyse your selected content and recommend useful actions such as making a call, editing an image, and more.
  • 6 Suggested Replies feature requires network connection to receive messages. It can suggest replies without network connection once the messages are received by the device. Samsung Account login required. Suggested Replies feature is only supported from the FlexWindow of Galaxy Z Flip with One UI 6.x or above. Service availability may vary by language, country and app. Accuracy of results is not guaranteed.
  • 7 Now Brief feature requires Samsung Account login. Service availability may vary by country, language, device model, apps. Some features may require a network connection. Modes and Routines need to be enabled to use Personal Data Engine for context-based Routines suggestions. User needs to consent to access permissions such as photos, videos, audio files, and calendar events. May not display moments depending upon exposure policy. The description of photos provided by moments may not align with the user's intent. Notifications for coupons only available for coupons added to Samsung Wallet with expiration date. To check the Energy Score, the health data tracked from Samsung Galaxy Watch or Samsung Galaxy Ring must be synchronised with the Samsung Health App. The result is for your personal reference only and is not intended for medical purposes. Events schedule notification is supported with calendar apps that utilise Android calendar database and available if Samsung Calendar is installed.
  • 8 Processing data only on your device allows advanced intelligence features to operate locally, rather than online. Enabling this option may limit the functionality of certain AI features that rely on online data processing for advanced capabilities
  • 9 Interpreter feature requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. Availability and supported features may vary by country, region or carrier. Availability of supported languages may vary.
  • 10 Live Translate feature requires network connection to receive call messages. It can translate without network connection once the call messages are received by the device. Samsung Account login required. Live Translate feature is only available on pre-installed Samsung Phone apps and some third-party apps. Service availability may vary by language or region. Certain languages may require language pack download. Accuracy of results is not guaranteed.

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