Facebook.katana is causing performance issues that drain battery for Samsung Smartphone

Last Update Date : Aug 03. 2020

You received pop up notification on your smartphone to close app (com.facebook.katana) causing performance issues

Facebook.katana is causing performance issues that drain battery for Samsung Smartphone

Facebook.katana error

• This symptom was caused by the Facebook App which Facebook had already resolved

 

• If you are still experiencing this pop up notification, we recommend to uninstall the app by tapping the Play Store from Home or Apps screen > Search “Facebook” > tap UNINSTALL

 

• Update your Facebook App to latest version, once it is uninstalled. From Home or Apps screen, tap Play Store > Search “Facebook” > tap UPDATE

Facebook.katana is causing performance issues that drain battery for Samsung Smartphone

Tap Play Store 

Facebook.katana is causing performance issues that drain battery for Samsung Smartphone

Tap Uninstall 

Facebook.katana is causing performance issues that drain battery for Samsung Smartphone

Tap Update 

Thank you for your feedback!

Need more help? Contact Us.

Online

Live Chat

Monday to Sunday (Including Public Holidays)
Open 24 hours

Email

We'll respond within 3 to 5 working days of your request.

Email to CEO

Contact the dedicated CEO's office.

Call

For Mobile Device and Samsung Apps Enquiries

1800-4252997
(1800 GALAXY S)

From other Product Enquiries

1800-7267864
(1800 SAMSUNG)

From Overseas

For Mobile Device and Samsung App Enquiries
+65 69161260

For other Products Enquires
+65 69161261

Monday to Sunday (Including Public Holidays)
Open 24 hours

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Please take note on the revised operating hours for all our Service Centres during this period:

1) Causeway Point
2) Plaza Singapura
3) Vivocity
4) Westgate

Monday to Saturday - 11:00am to 07:00pm
Sunday and Public Holiday - 11:00am to 05:00pm

Contact Us