How to prevent Bixby Voice from showing up when unlock the lock screen of Samsung Galaxy Note9?
This symptom may happen on some Galaxy Note9 devices, when the Bixby button is accidentally triggered on AOD (Always On Display) or when unlocking the lock screen.
This issue has been resolved with an application update. Please update Bixby Voice application (188.8.131.52 or higher version) from App’s own update menu (more icon > Settings > About Bixby Voice > update).
Samsung encourages users to keep software and apps updated to latest version, please check and update regularly.
Thank you for your feedback!
Need more help? Contact Us.
Monday to Sunday (Including Public Holidays)
Open 24 hours
* For any printer related enquiries, please visit HP website .
Find out more about how you can get face-to-face help.