How to prevent Bixby Voice from showing up when unlock the lock screen of Samsung Galaxy Note9?

Last Update date : Nov 20. 2020

This symptom may happen on some Galaxy Note9 devices, when the Bixby button is accidentally triggered on AOD (Always On Display) or when unlocking the lock screen.

This issue has been resolved with an application update. Please update Bixby Voice application ( or higher version) from App’s own update menu (more icon > Settings > About Bixby Voice > update).

Samsung encourages users to keep software and apps updated to latest version, please check and update regularly.

Thank you for your feedback!

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