Sound generated by Samsung Galaxy A8/A8+ 2018 during shaking

Last Update Date : Jul 12. 2018

The sound is due to the Camera Lens Barrel that required to operate the Auto Focus function.

Samsung Galaxy A8/A8+ 2018 supports a 16MP main camera with Auto Focus feature that is required for high quality and resolution of the camera. 


Auto Focus feature adjusts focus by moving the Lens units up and down over the Image Sensor. This enables Auto Focus speed and accuracy and helps in reducing battery usage.

However Camera module is fitted with a Stopper part to limit lens unit movement within the space for the Camera module.

When the device is shaken, the lens and stopper will touch causing a noise to occur. This is normal due to the operation of Auto Focus feature of the camera and the device is not faulty.

Need more help? Contact Us.

Online

Live Chat

Monday to Friday (Excluding Public Holidays)
9:00am - 7:00pm

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Call

1800-4252997For Mobile Device and Samsung Apps Enquiries

+65 69161260From Oversea

1800-7267864For other Products Enquiries

+65 69161261From Oversea

Monday to Sunday (Including Public Holidays)
8:00am - 8:00pm

* For any printer related enquiries, please visit HP website .

Face-to-face support

Samsung Service Centres

Find out more about how you can get face-to-face help.

Contact Us