Galaxy A55 5G

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非常感謝您為我們提供寶貴的意見！我們將以您的分享回饋為指引，不斷改進和創新，為您帶來更好的使用體驗。

CX

It's fantastic to see that you're loving so much so about your A55. The larger screen not only makes everything look stunning but also helps make using it so much easier to use. We're pleased to see that you were able to get it set-up without any issues, and start enjoying it straight away. It's able to boost so many parts of your day, so we've gifted it with a battery that will keep it in your hands whenever you need it. We do make it as simple as possible to transfer all your data from an old device, but unfortunately we have no control over third-party apps. If you do ever need any assistance with transferring detail then we'd always welcome you to speak to our Customer Support team, so that they can help however they can. We appreciate your review and your recommendation. ^DB at Samsung Support

CX

It makes us very happy to read that the awesome Galaxy A55 has fully met your expectations, Mick! We are glad that you find it very easy to use thanks to its smart and user-friendly interface, and that you also like its brilliant 6.6" Super AMOLED display, convenient buttons and fantastic fingerprint scanner. It is also great that you customised the sound settings for the best sound quality that matches your preferences, and that you are impressed by its large and powerful 5000mAh battery. Samsung is always the best choice for top-quality products, that aren't just smart and powerful, but also accessible and secure! ^CL at Samsung Support

CX

We are pleased to read that you found the perfect upgrade to your previous and still amazing Galaxy A71 with the fantastic Galaxy A55 in Awesome Lilac, Harri! It is wonderful that you are particularly happy with its long-lasting battery life and excellent performance, which you are making the most of with any activity you love, from gaming to listening to music, streaming and more. Additionally, we are pleased that you are impressed with the quality of its superb camera system, and that you are also very happy with its great connectivity and clear display. This brilliant device will make your life happier and smarter, while also adding style and colour to your day! ^CL at Samsung Support

CX

We're ecstatic to see you're loving the Galaxy A55! With its stunning display, speedy processor, long-lasting battery and sleek design, there's a lot to love! Many thanks for the five stars! ^CH at Samsung Support

Samsung UK Reviews Team

Thank you for sharing your feedback with us, Tosin. Although we are pleased that you love so much about your Galaxy A55, we are sorry to read that you are not getting on with some features and that you are experiencing trouble with the USB port. With there being a number of different issues, we would like to discuss them with you directly, and ensure you cover all the bases and diagnose each issue appropriately. Please get in touch with our Technical Support Team directly, who will be happy to help. You can find all our contact methods and their operating hours here: https://spr.ly/6427biGLR. ^CR at Samsung Support

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CH at Samsung Support

Samsung UK Reviews Team

This is all fantastic to see, Steve, so we appreciate your feedback. It's our intention to pack every smartphone in our range with everything that our customers would need, and your A55 is a perfect example of this approach. It offers a powerful chipset that will make every app and feature work exactly as intended, and the all-day battery keeps it by your side whenever you need it. Thanks to 4 years worth of updates, it means you'll only have to upgrade it once you are ready to, as it will be guaranteed to be working at optimal levels, with vault-like security for years to come. While it does already have a generous storage capacity, the availability to add a SD card boosts your options even further, so you won't have to worry about having to delete things you'd rather keep, to free up space. We're glad that you're loving it! ^DB at Samsung Support

Samsung UK Reviews Team

Thank you for taking the time to share your feedback with us. We are very sorry to read you have been having trouble with your Galaxy A55 since transferring your data over from your previous phone. To ensure you get the best performance and a solution to the problems you have described, we would like to speak with you directly, in more detail. With more information about the transfer process you used and the backup you have set up, we are certain we can get this solved swiftly. Please get in touch with our technical support team directly, who will be happy to help. You can find all our contact methods and their operating hours here: https://spr.ly/6428e37Jo. ^CR at Samsung Support

Samsung UK Reviews Team

Thank you for taking the time to share this review with us about your experience with the Galaxy A55. We are pleased to read that, although you are finding this model to be a bit larger compared to your previous Samsung phone, you are impressed by its smooth performance and long-lasting battery. If you ever notice that the battery of any phones you own is not lasting as long as before, simply follow the steps on this link, which will help you improve its performance in the short and long term: https://spr.ly/6428jfmJ2 In the meantime, we are confident that this fantastic device will make a positive difference every day. ^CL at Samsung Support

CX

Thank you for taking the time to share with us this in-depth review about your awesome Galaxy A55! It is wonderful that you found yourself right at home with the convenient design of this device from your previous Galaxy phone, and that you are also happy with its smart and intuitive interface. Additionally, it is great that you think its camera system is perfect, and that you are also impressed by its brilliant display and fast-charging battery. We are also glad that you are happy with its smooth performance, and we look forward to having you again with us for your next first-class upgrade! ^CL at Samsung Support

Samsung UK Reviews Team

We appreciate you taking the time to share your experience with the A55, Alan. We're pleased to hear you're enjoying the vibrant and responsive touchscreen as well as the impressive photo quality. We are however sorry to hear you've encountered issues with apps opening randomly and with Dark mode activating. We're committed to resolving these issues for you, so that you're able to fully enjoy your upgrade from the A53. We recommend ensuring Accidental touch protection is enabled to prevent actions being completed on your phone when your phone is in a dark place, such as a pocket or a bag. You can enable this by heading to Settings > Display > Toggle Accidental touch protection ON. We also recommend closing your apps when they are no longer in use by pressing the three lines at the bottom of your screen > Swipe an app up to close it or select Close all. As for Dark mode switching on automatically, we recommend disabling the scheduled time. To do this, head to Settings > Display > Dark mode settings > Toggle 'Turn on as scheduled' OFF. If you need further assistance with your phone, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6423csaEh ^AP at Samsung Support

CX

Thank you for taking the time to share with us this in-depth review about your Galaxy A55, Phil. Among the many apps and features of your amazing device, the Modes and Routines app is certainly one of the most impressive, and we are glad to read that you have been making the most of it to have full control over your phone in the easiest way possible. In particular, it is great that you have been using it to save power on your device for a tailored performance that fully meets your needs, and we also appreciate that you would enjoy this feature even more if it allowed to turn the device off and on at your preferred time of the day. From our end, we will certainly make sure to pass this valuable feedback on to our engineers, and in the meantime, we are confident this phone will continue to make every day awesome! ^CL at Samsung Support

Samsung UK Reviews Team

While it's good to see that you're a fan of the camera of your A55, we do regret seeing that you are having some issues with the responsiveness of the screen, and can confirm that this is not what we'd be expecting to see. We'd recommend speaking to our Customer Support team so that they can look into this with you, and make sure that everything is working as it should be. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6428dUkRw ^DB at Samsung Support

CX

Thank you so much for your feedback! We are thrilled to read that the seamless connectivity within the Galaxy Ecosystem between your new A55 and your Tab S7+ has allowed you to stay connected throughout your home even though you live in a poor signal area! Thanks to the direct link you can access messages and calls instantly, meaning you won't miss out on any important communications! ^CR at Samsung Support

CX

Thanks for taking the time to leave a review on your Galaxy A55 5G. We're sorry to hear that the phone has not met your expectations when it comes to having to choose between dual SIM or a SIM and a memory card. We will pass on your feedback on this for future innovations. ^KF at Samsung Support

Samsung Reviews

Thank you for letting us know how smooth you found the transition to your new Galaxy A55, Julie. With our familiar, user-friendly software, you can enjoy your new phone with ease! Although we are thrilled to see the five stars and learn that you are very happy with your new phone, we're sorry that you're having trouble with Wi-Fi. To begin fixing the issue, please follow the steps provided here: https://spr.ly/6426q3B2A However, if the problem continues, please get in touch with our Technical Support Team directly, so we can ensure your phone is working perfectly! All our contact methods and operating hours can be found here: https://spr.ly/6428q3B2C ^CR at Samsung Support

CX

We're overjoyed to see you're loving the Galaxy A55! With its long-lasting battery, speedy processor, stunning display, awesome camera and fast 5G connection, there's a lot to love! In regards to the screen issue you mentioned, we'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://spr.ly/6420Qz2ig ^CH at Samsung Support

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非常感謝您為我們提供寶貴的意見！我們將以您的分享回饋為指引，不斷改進和創新，為您帶來更好的使用體驗。

CX

Thank you for taking the time to share with us this review about your experience with the awesome Galaxy A55, Amalan. We are pleased to read that you love the user-friendly features and fantastic display of this device, and that you are making the most of its brilliant camera system to take clear pictures effortlessly. It is also great that you are happy with its fantastic storage, which can be extended even further up to 1TB by using a microSD card. Additionally, we are glad that its long-lasting battery keeps you powered all day and beyond, and that you also like the fact that you can recharge it very quickly with 25W Super Fast Charing. Finally, we are pleased that you find its enhanced Wi-Fi and Bluetooth connectivity seamless. If you have any questions about how to enjoy a five-star experience with it, please also don't hesitate to speak to our Support Teams, where you can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

Samsung UK Reviews Team

Thank you for taking the time to share your feedback with us, Mark. We are sorry to see that although you are pleased with the feel and overall functionality of your new A55, you are disappointed with the performance and camera quality. When it comes to the speed, we recommend you check out this very handy guide on how to optimise your phone: https://spr.ly/6429iXbOc. We would like to speak with you in detail about the camera, and we can also provide further support with optimisation. Please get in touch with our Technical Support Team directly, who will be happy to help. You can find all our contact methods and their operating hours here: https://spr.ly/6420iXbOY. ^CR at Samsung Support

CX

Thank you for your review, Jp. We are very sorry to read that you are having trouble with your new Galaxy A55. This is certainly not the performance we expect from this wonderful smartphone, and we're keen to ensure that you're getting everything you need. To start, please use the steps provided in this handy optimisation guide: https://spr.ly/6429qGmzZ. To discuss issues with specific apps and features, please get in touch with our Technical Support Team directly, who will be happy to help! You can find all our contact methods and operating hours here: https://spr.ly/6422qGmzj. ^CR at Samsung Support

CX

Thank you for your feedback, Akosito. We are very sorry to see how disappointed you are with the removal of the headphone port. With most of our customers now moving to wireless alternatives, the removal of the headphone port improves the phones resistance and durability, due to having less points for damage by water or debris. To listen privately using your A55, there are 3 options. You can use wireless earphones, use a USB-C to 3.5mm Adapter to connect you 3.5mm headphones or use USB-C wired headphones. When it comes to the display, we recommend enabling Vivid Screen Mode. To do so, go to Settings > Display > Screen Mode > Vivid. Although we are pleased you're loving the camera capabilities, if you would like support with headphone options or the display quality, please do not hesitate to contact our technical Support Team directly, who will be happy to help! You can find all our contact methods and their operating hours here: https://spr.ly/6428sLbns ^CR at Samsung Support

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感謝您對三星電子產品支持與愛護，我們將以您回饋的寶貴意見為勉勵，以期能提供您更優良的服務體驗。

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非常感謝您的參與！能符合您的需求是我們的榮幸，我們仍會持續改進和創新。

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非常感謝您的參與！能符合您的需求是我們的榮幸，我們仍會持續改進和創新。

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, Mari, and we’re thrilled to know your team is loving their amazing A55s!. ^DB at Samsung Support

CX

Thank you for taking the time to review your new Galaxy A55, Sam! Although we are very sorry to hear that you lost your S24 Ultra, we are delighted to see that overall you are enjoying your new phone! ^CR at Samsung Support

CX

Thank you for taking the time to share with us this review about your amazing Galaxy A55. We are pleased to read that you think this phone is great overall, and that you are particularly happy with its impressive features. We also appreciate that it was not possible to transfer your old pictures from your previous device due to issues related to your email, and because the pictures were not visible on the cloud server. You would be welcome to reach out to our Support Teams, who will be happy to offer you further assistance with this, to see if anything else can be done to retrieve your important files. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

CX

Thanks so much for your review! We are over the moon to see how pleased you are with your new Galaxy A55, and that you feel it works just as well as your previous S Range smartphone! With lots of storage, you have plenty of space for all your apps, files, music, photos and videos! Plus combined with the powerful processor, you can be sure you phone will always be working at its very best! Incredible features such as the spectacular camera, crystal clear display and long-lasting battery mean you will be enjoying this phone for many years to come! ^CR at Samsung Support

Samsung UK Reviews Team

Thank you for the stellar rating and for sharing your experience with the A55. We're thrilled to see you're enjoying your phone overall and the impressive features it offers. We are however sorry to learn you encountered difficulty locating the torch. We understand the importance of easy to locate features, which is why we've created the Quick settings panel to keep important settings right at your fingertips. This can be accessed by swiping down on your screen twice. As for sending photos through WhatsApp, you can do this by opening the chat you'd like to send a photo to > Tap the paper clip icon to the right of the area where you type your message > Gallery > Tap the photo(s) you'd like to send > Press the green send icon at the bottom right to send. If you need further assistance with your phone, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/6426geZdY ^AP at Samsung Support

Samsung UK Reviews Team

It's good to see that you are liking some features of your A55, Neema, but we do regret that you're still having an issue with the fingerprint scanner. We recommend keeping in touch with our Customer Support team, so that they can keep looking into all available solutions for you, and get every part of the phone delivering the high levels or performance and accuracy that it is capable of. ^DB at Samsung Support

Samsung UK Reviews Team

There are plenty of things to love about your A55, so it's great to see that you've already found some favourites of your own. It's packed with everything that you would want from a modern smartphone, but you'll always find it easy to navigate through its many features. The pro-grade camera will add extra layers off quality to all your photos, and the speakers will let you enjoy your favourites in crystal clear clarity. We're pleased to see that you're enjoying a less well-known feature of your phone, as it demonstrates how much versatility we add to our Galaxy. We regret seeing that you had an issue with the charger, so we'd recommend speaking to our Customer Support team so that they can look into this with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6424gi9gE ^DB at Samsung Support