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    Samsung Kies

    Samsung Kies connects your mobile phone to your PC, making it easier for you to synchronize data between devices and find new apps.

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    Support Upgrade

    An easy way to upgrade to the latest software available for your mobile phone, and enjoy improved functionality and other enhancements.

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    Support Upgrade
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    S Note

    You can use your PC to efficiently manage all the notes you wrote on your mobile device using S Note.

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    Protect your personal information and recover a lost phone. Find my Mobile lets you control and track your mobile remotely.

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Downloads & ManualsExpand

User Manual

9.49 MB, pdf, ENGLISH

18 Jul, 2013

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  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi You can purchase spares, replacements and accessories from any of our resellers listed below: www.samsungdirect.com/uk www.mobilefun.co.uk www.4mysamsung.co.uk www.phones4uaccessories.com www.amazon.co.uk www.play.com www.espares.co.uk www.partmaster.co.uk Third party manufacturers and websites may also produce and sell similar accessories for this device, however we are unable to recommend any product or company in particular. Thanks.

    Describe the issue

  • mmaenjohn 9 months ago

    Describe the issue

    Answers

    Samsung E-Support 9 months ago

    Hi, Information regarding this can be found on page 41 of your user manual. Alternatively, you can follow this link to your E-Manual; http://downloadcenter.samsung.com/content/UM/201307/20130718092336502/GT-S5310G_UM_EU_Jellybean_Eng_Rev.1.0_130718.pdf Thanks

    Describe the issue

  • papin32 4 months ago

    My samsung galaxy pocket neo is stucked to emergency calls only for2 days and did not let me reboot the phone, I cant use my phone for nothing. i never have this problem before and I owned phones from Blackberry to Apple 5

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    Samsung Support 4 months ago

    Hi. I recommend trying a hard reset on your device. You can do this by following these steps: - With the phone switched off, press and hold the Volume Up key and the Home key, then press and hold the Power key. At this point you should see the Android recovery screen. - Scroll to Wipe Data/Factory Reset using the Volume Up or Down keys. Select with the power key. - Scroll down to Yes, Delete User Data and select it. - Back on the first screen, scroll down to Wipe Cache Partition and select it. - Your factory reset is now complete. - Go to Reboot System Now to restart the phone. Performing a factory data reset will erase all data from your device. I advise that you back up your data on Samsung KIES. Please see the link below to find all of the information and tutorials on Samsung KIES: http://www.samsung.com/uk/support/usefulsoftware/KIES/ If this is unsuccessful then I advise that you contact your nearest service centre. Please visit the link below which will aid you in locating it: http://www.samsung.com/uk/support/servicelocation/ I hope this helps.

    Describe the issue

  • 1 Answers

    call record

    sarah 4 months ago

    i have a samsung galaxy pocket neo GT-S5310G, does this support call recorder at all or any ideas how i can find an app that doesnt play back like a gerbile? can i add software iv tried loads of recorder apps?

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    Answers

    Jessica Thomas 4 months ago

    Hi Sarah, I'm afraid the Galaxy Pocket Neo does not have the functionality to support call recording. There may be apps that can assist you however, these are third party apps and therefore we can't recommend this. Hope this helps.

    Describe the issue

  • 1 Answers

    Answerphone

    Carol 1 months ago

    Where can I locate and listen to voice mails?

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    Answers

    Samsung E-Support 1 months ago

    Hi. Please contact your network provider directly for more information regarding their answerphone settings. Thanks.

    Describe the issue

  • AMANDA 8 months ago

    when I try to make a call the phone says not on your network when i try to dial

    Describe the issue

    Answers

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