Your device.
Our expert service.

All about our S-Care Value Packs

Enjoy tailor-made service packs for all your Samsung products. From Galaxy devices to TVs, home appliances, and ACs – Samsung S-Care can protect and prolong the life of all your products and help keep them in their best condition. Get dedicated care from our Samsung Experts, all in one place, at your convenience.

Choose which S-Care service that’s right for you

Maximise your Samsung product's performance and extend its lifespan with our curated S-Care Value Packs.

Your expert cleaning
and filter care,
both replaced at once.

Expert care

Your extended warranty,
is just a click away.

Extended warranty

Cracked your screen?
Get it repaired.

Galaxy expert care

Get your Accessories and Essentials

Get an easy access to all the accessories and essentials for your Samsung products with a simple click.

Samsung Care Extended Warranty Program

Coming soon

Galaxy Self Repair Kit

Coming soon

Explore Accessories Tailored for Every Samsung Device

Coming soon

How to purchase your S-Care?

  • Step 1
    Step 1
    Purchase your service
    Buy the service you need directly from our online store.
  • Step 2
    Step 2
    We’ll contact you
    Wait to be contacted by us to schedule your service appointment, product delivery or pickup.
  • Step 3
    Step 3
    Expert Collects
    Our team shall collect or deliver the service from/to your chosen location.
  • Step 4
    Step 4
    Inspection & repair
    Our Samsung Experts will inspect or repair your product either onsite or at our service centre. Terms and conditions apply.
  • Step 5
    Step 4
    Right back at you
    Receive your fully serviced or repaired products – just as promised.

Contact Us

Call Us

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UAE: 800-7267864 | Monday to Friday (9AM to 7PM)
Qatar: 800-2255 | Sunday to Thursday (9AM to 7PM)
Kuwait: 183-2255 | Sunday to Thursday (9AM to 7PM)
Bahrain: 8000-4726 | Sunday to Thursday (9AM to 7PM)
Oman: 800-72627 | Sunday to Thursday (9AM to 7PM)
Samsung Wallet: 800-7729 (UAE only) | Daily (9AM to 7PM)

*Please Chat or Whatsapp us if you cannot reach the hotline number.

Face-to-face support

Search for the nearest Samsung Service Center in your area.

Find a service center