and get instant discount.*
for any Galaxy
including those with cracked screens.
Did you know that we can buy your existing devices so you can save on your new purchase?
Moving all the things that matter to your new Galaxy is easy (including your WhatsApp conversations).
From any phone, any brand, start from where you left it.
How to Trade In Online
-
Step 1Choose your favourite Galaxy Smartphone from samsung.com/ae, select the condition of your old device and get an estimated Trade-in value.
You can trade in your device of any brand (any product) and save more. Only one device can be traded-in per order. -
Step 2Proceed to checkout. Your trade-in discount will be automatically applied on your new Galaxy Smartphone. -
Step 3Keep your old device ready. Once your new device is received, our trade-in partner will reach out to you within 2-3 business days to arrange for a doorstep evaluation and pickup.
Already purchased your Galaxy?
Check your device eligibility online
Depending on your device’s condition, it could fall under working or non-working criteria. See the requirements below to know which criteria your device falls under.
Flawless
• Your device is fully functional without any scratches, cracks, or dents, and other imperfections on the screen or the back housing.
• It has all the parts intact and be free from all locks.
• Face ID (if available) is working.
• Battery health should be over 90%.
• Minimum 1 Physical SIM and must include original box.
Average
• Your device works perfectly, but has major scratches (open or replaced), cracks, minor dents/paint wear, and other imperfections on the screen or the back housing.
• Battery health should be over 80%.
• Any one of the following not working (mic, speaker, button) and with Physical and/or eSIM.
Below Average
• Your device has cracked/burnt/pixelated dots, has major dents/ paint wear/bent body.
• Battery health should have service indicator on.
• Any one of the following not working (touch ID, face ID, camera) and has a slot for physical and/or eSIM.
How to Trade In at Stores
-
Visit:Go to the nearest Samsung Experience Store. -
Evaluation:Get instant evaluation for your old device*.
You can trade-in your old device of any brand (any product).
Only one device can be traded-in per order. T&Cs apply.* -
Completion:Receive an instant discount based on the evaluation amount of your device.
Or you can choose evaluation and collection of old device at home with selected retailers*.
The trade-in amount of your device will be paid in cash / bank transfer.
Visit samsung trade-in partner stores listed below to check the trade-in value of your old device.
Check your device eligibility in stores
Depending on its condition, your phone could either be a Grade A, B, C or D. See the checklist below to ensure your phone condition qualifies for a trade up.
-
Grade A - Working
Device is completely functional with minor wear & scratches -
Grade B - Faulty
Device is completely functional with dents and cracks -
Grade C - Faulty Audio
Device is completely functional with little or no sound -
Grade D - No Power
Device does not switch on
Online
To start your online trade in, click here
In Stores
| Store Name | Address | Phone |
|---|---|---|
| Samsung Store, Abu Dhabi Mall + | ||
| Samsung Store, Abu Dhabi Mall | Level 2, Abu Dhabi Mall, Abu Dhabi, UAE | +971 2 6311147 |
| Samsung Experience Store Jimmy Mall + | ||
| Samsung Experience Store Jimmy Mall | Level 1 - Shop# W-03, Next to Vox Cinema | +971 3 7801518 |
| Samsung Store, Al Maryah Island + | ||
| Samsung Store, Al Maryah Island | Level 1 - Unit 11140, The Galleria Al Maryah Island, Abu Dhabi, UAE | +971 2 5848177 |
| Samsung Store, Al Wahda Mall + | ||
| Samsung Store, Al Wahda Mall | Near Cinema, Abu Dhabi, UAE | +971 2 4438297 |
| Samsung Store, Dalma Mall 1st Floor + | ||
| Samsung Store, Dalma Mall 1st Floor | Shop No. FF127A FF127B, Musafah, Abu Dhabi, UAE | +971 2 6416644 |
| Samsung Store, Khalidiya Mall + | ||
| Samsung Store, Khalidiya Mall | Samsung Brand Outlet (KME), First Floor, Khalidiya Mall, Abu Dhabi | +971 2 6260594 |
| Samsung SES Store -(Harman House) Reem Mall + | ||
| Samsung Experience Store, Reem Mall | Unit# GFF200 G floor, Al Reem Mall, Abu Dhabi | +971 50 1376540 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Store, Mirdiff City Centre + | ||
| Samsung Store, Mirdiff City Centre | Near Vox Cinema, Mirdiff, Dubai, UAE | +971 4 2393120 |
| Samsung Experience Store Nakheel Mall + | ||
| Samsung Experience Store Nakheel Mall | Ground Floor - Unit# P-028, Nakheel Mall, Dubai | +971 4 3792330 |
| Samsung Store, Burjuman + | ||
| Samsung Store, Burjuman | 1st Level, Burjuman Mall, Bur Dubai, Dubai, UAE | +971 4 3294999 |
| Samsung Store, Deira City Centre + | ||
| Samsung Store, Deira City Centre | Unit L06, Level 2, Deira City Centre | +971 4 2594999 |
| Samsung Store, Deira City Centre + | ||
| Samsung Store, Deira City Centre | Unit D-08, Ground Floor, Deira City Centre | +971 4 2949480 |
| Samsung Store, Dubai Festival City Mall + | ||
| Samsung Store, Dubai Festival City Mall | First Floor, Dubai, UAE | +971 4 2856047 |
| Samsung Store, Dubai Mall + | ||
| Samsung Store, Dubai Mall | Level 2, Fashion Car park, Dubai, UAE | +971 4 3399607 |
| Samsung Store, Ibn Battuta Mall + | ||
| Samsung Store, Ibn Battuta Mall | Tunisia Court, Shop No. 51., Dubai, UAE | +971 4 5134863 |
| Samsung Store, Mall of the Emirates (MOE) + | ||
| Samsung Store, Mall of the Emirates (MOE) | 1st Level, Mall of the Emirates, Jacky's Retail L.L.C., Dubai | +971 4 3996803 |
| Samsung SES -(Harman House) Dubai Hills + | ||
| Samsung Experience Store, Dubai Hills | Unit# DHM-FF-257, 1st floor, Dubai Hills Mall, Dubai | +971 56 5322872 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Store, Sahara Centre + | ||
| Samsung Store, Sahara Centre | Sahara Centre Extension, Sharjah, UAE | +971 6 5524313 |
| Samsung Store, Sharjah City Centre + | ||
| Samsung Store, Sharjah City Centre | Sharjah City Centre - Main Atrium, Sharjah, UAE | +971 6 5751784 |
| Samsung SES -(Jackys) Al Zahia Mall + | ||
| Samsung Experience Store, Al Zahia Mall | Unit# B044, Second floor, Al Zahia, Sharjah | +971 54 324 7071 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Experience Store Ajman City Center + | ||
| Samsung Experience Store Ajman City Center | Ground floor, Unit B-50, Ajman City Center, Al Ettehad St,Al Jurf - Ajman - UAE | +971 6 7313199 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Experience Store Manar Mall + | ||
| Samsung Experience Store Manar Mall | Manar Mall, Shop#22-01, Ras Al Kaimah | +971 7 2219533 |
How to Trade In Online
-
Step 1Choose your favourite Galaxy Tablet from samsung.com/ae, select the condition of your old device and get an estimated Trade-in value.
You can trade in your device of any brand (any product) and save more. Only one device can be traded-in per order. -
Step 2Proceed to checkout. Your trade-in discount will be automatically applied on your new Galaxy Tablet. -
Step 3Keep your old device ready. Once your new device is received, our trade-in partner will reach out to you within 2-3 business days to arrange for a doorstep evaluation and pickup.
Already purchased your Galaxy?
Check your device eligibility online
Depending on your device’s condition, it could fall under working or non-working criteria. See the requirements below to know which criteria your device falls under.
Flawless
• Your device is fully functional, without any scratches, cracks, or dents, and other imperfections on the screen or the back housing.
• It has all the parts intact and be free from all locks.
• Face ID (if available) is working.
• Battery health should be over 90%.
• Must include original box.
Average
• Your device works perfectly, but has major scratches, cracks, dents, and other imperfections on the screen or the back housing.
• Free from all kinds of locks.
• Face ID (if available) is working.
Below Average
• Your device is faulty, it doesn't power up, has a broken screen, major scratches, cracks, dents, and other imperfections on the screen or the back housing.
• Device is locked.
• Face ID (if available) isn't working.
How to Trade In at Stores
-
Visit:Go to the nearest Samsung Experience Store. -
Evaluation:Get instant evaluation for your old device*.
You can trade in your device of any brand (any product) and get instant discount*.
Only one device can be traded-in per order. T&Cs apply.* -
Completion:Receive an instant discount based on the evaluation amount of your device.
Or you can choose evaluation and collection of old device at home with selected retailers*.
The trade-in amount of your device will be paid in cash / bank transfer.
Visit samsung trade-in partner stores listed below to check the trade-in value of your old device.
Check your device eligibility in stores
Depending on its condition, your phone could either be a Grade A, B, C or D. See the checklist below to ensure your phone condition qualifies for a trade up.
-
Grade A - Working
Device is completely functional with minor wear & scratches -
Grade B - Faulty
Device is completely functional with dents and cracks -
Grade C - Faulty Audio
Device is completely functional with little or no sound -
Grade D - No Power
Device does not switch on
Online
To start your online trade in, click here
In Stores
| Store Name | Address | Phone |
|---|---|---|
| Samsung Store, Abu Dhabi Mall + | ||
| Samsung Store, Abu Dhabi Mall | Level 2, Abu Dhabi Mall, Abu Dhabi, UAE | +971 2 6311147 |
| Samsung Experience Store Jimmy Mall + | ||
| Samsung Experience Store Jimmy Mall | Level 1 - Shop# W-03, Next to Vox Cinema | +971 3 7801518 |
| Samsung Store, Al Maryah Island + | ||
| Samsung Store, Al Maryah Island | Level 1 - Unit 11140, The Galleria Al Maryah Island, Abu Dhabi, UAE | +971 2 5848177 |
| Samsung Store, Al Wahda Mall + | ||
| Samsung Store, Al Wahda Mall | Near Cinema, Abu Dhabi, UAE | +971 2 4438297 |
| Samsung Store, Dalma Mall 1st Floor + | ||
| Samsung Store, Dalma Mall 1st Floor | Shop No. FF127A FF127B, Musafah, Abu Dhabi, UAE | +971 2 6416644 |
| Samsung Store, Khalidiya Mall + | ||
| Samsung Store, Khalidiya Mall | Samsung Brand Outlet (KME), First Floor, Khalidiya Mall, Abu Dhabi | +971 2 6260594 |
| Samsung SES Store -(Harman House) Reem Mall + | ||
| Samsung Experience Store, Reem Mall | Unit# GFF200 G floor, Al Reem Mall, Abu Dhabi | +971 50 1376540 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Store, Mirdiff City Centre + | ||
| Samsung Store, Mirdiff City Centre | Near Vox Cinema, Mirdiff, Dubai, UAE | +971 4 2393120 |
| Samsung Experience Store Nakheel Mall + | ||
| Samsung Experience Store Nakheel Mall | Ground Floor - Unit# P-028, Nakheel Mall, Dubai | +971 4 3792330 |
| Samsung Store, Burjuman + | ||
| Samsung Store, Burjuman | 1st Level, Burjuman Mall, Bur Dubai, Dubai, UAE | +971 4 3294999 |
| Samsung Store, Deira City Centre + | ||
| Samsung Store, Deira City Centre | Unit L06, Level 2, Deira City Centre | +971 4 2594999 |
| Samsung Store, Deira City Centre + | ||
| Samsung Store, Deira City Centre | Unit D-08, Ground Floor, Deira City Centre | +971 4 2949480 |
| Samsung Store, Dubai Festival City Mall + | ||
| Samsung Store, Dubai Festival City Mall | First Floor, Dubai, UAE | +971 4 2856047 |
| Samsung Store, Dubai Mall + | ||
| Samsung Store, Dubai Mall | Level 2, Fashion Car park, Dubai, UAE | +971 4 3399607 |
| Samsung Store, Ibn Battuta Mall + | ||
| Samsung Store, Ibn Battuta Mall | Tunisia Court, Shop No. 51., Dubai, UAE | +971 4 5134863 |
| Samsung Store, Mall of the Emirates (MOE) + | ||
| Samsung Store, Mall of the Emirates (MOE) | 1st Level, Mall of the Emirates, Jacky's Retail L.L.C., Dubai | +971 4 3996803 |
| Samsung SES -(Harman House) Dubai Hills + | ||
| Samsung Experience Store, Dubai Hills | Unit# DHM-FF-257, 1st floor, Dubai Hills Mall, Dubai | +971 56 5322872 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Store, Sahara Centre + | ||
| Samsung Store, Sahara Centre | Sahara Centre Extension, Sharjah, UAE | +971 6 5524313 |
| Samsung Store, Sharjah City Centre + | ||
| Samsung Store, Sharjah City Centre | Sharjah City Centre - Main Atrium, Sharjah, UAE | +971 6 5751784 |
| Samsung SES -(Jackys) Al Zahia Mall + | ||
| Samsung Experience Store, Al Zahia Mall | Unit# B044, Second floor, Al Zahia, Sharjah | +971 54 324 7071 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Experience Store Ajman City Center + | ||
| Samsung Experience Store Ajman City Center | Ground floor, Unit B-50, Ajman City Center, Al Ettehad St,Al Jurf - Ajman - UAE | +971 6 7313199 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Experience Store Manar Mall + | ||
| Samsung Experience Store Manar Mall | Manar Mall, Shop#22-01, Ras Al Kaimah | +971 7 2219533 |
How to Trade In Online
-
Step 1Choose your favourite Galaxy Smartwatch from samsung.com/ae, select the condition of your old device and get an estimated Trade-in value.
You can trade in your device of any brand (any product) and save more. Only one device can be traded-in per order. -
Step 2Proceed to checkout. Your trade-in discount will be automatically applied on your new Galaxy Smartwatch. -
Step 3Keep your old device ready. Once your new device is received, our trade-in partner will reach out to you within 2-3 business days to arrange for a doorstep evaluation and pickup.
Already purchased your Galaxy?
Check your device eligibility online
Depending on your device’s condition, it could fall under working or non-working criteria. See the requirements below to know which criteria your device falls under.
Flawless
• Your device should be 100% functional and in perfect working condition, devoid of any cracks or damage on screen or body, and have all parts intact (charger must be included).
Average
• Heavy usage / refurbished.
• 100% functional with minor damage on device body and/or screen has many scratches with no cracks (charger must be included).
Below Average
• Your device has cracks or major damage on body and/or screen that requires repair.
• Device turns on and works.
How to Trade In at Stores
-
Visit:Go to the nearest Samsung Experience Store. -
Evaluation:Get instant evaluation for your old device*.
You can trade-in any smartwatch (Samsung and/ or other brands) and get instant discount.*
Only one device can be traded-in per order. T&Cs apply.* -
Completion:Receive an instant discount based on the evaluation amount of your device.
Or you can choose evaluation and collection of old device at home with selected retailers*.
The trade-in amount of your device will be paid in cash / bank transfer.
Visit samsung trade-in partner stores listed below to check the trade-in value of your old device.
Check your device eligibility in stores
Depending on its condition, your phone could either be a Grade A, B, C or D. See the checklist below to ensure your phone condition qualifies for a trade up.
-
Grade A - Working
Device is completely functional with minor wear & scratches -
Grade B - Faulty
Device is completely functional with dents, cracks and missing/damaged strap -
Grade C - Faulty Display
Device is completely functional with damaged display -
Grade D - No Power
Device does not switch on
Online
To start your online trade in, click here
In Stores
| Store Name | Address | Phone |
|---|---|---|
| Samsung Store, Abu Dhabi Mall + | ||
| Samsung Store, Abu Dhabi Mall | Level 2, Abu Dhabi Mall, Abu Dhabi, UAE | +971 2 6311147 |
| Samsung Experience Store Jimmy Mall + | ||
| Samsung Experience Store Jimmy Mall | Level 1 - Shop# W-03, Next to Vox Cinema | +971 3 7801518 |
| Samsung Store, Al Maryah Island + | ||
| Samsung Store, Al Maryah Island | Level 1 - Unit 11140, The Galleria Al Maryah Island, Abu Dhabi, UAE | +971 2 5848177 |
| Samsung Store, Al Wahda Mall + | ||
| Samsung Store, Al Wahda Mall | Near Cinema, Abu Dhabi, UAE | +971 2 4438297 |
| Samsung Store, Dalma Mall 1st Floor + | ||
| Samsung Store, Dalma Mall 1st Floor | Shop No. FF127A FF127B, Musafah, Abu Dhabi, UAE | +971 2 6416644 |
| Samsung Store, Khalidiya Mall + | ||
| Samsung Store, Khalidiya Mall | Samsung Brand Outlet (KME), First Floor, Khalidiya Mall, Abu Dhabi | +971 2 6260594 |
| Samsung SES Store -(Harman House) Reem Mall + | ||
| Samsung Experience Store, Reem Mall | Unit# GFF200 G floor, Al Reem Mall, Abu Dhabi | +971 50 1376540 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Store, Mirdiff City Centre + | ||
| Samsung Store, Mirdiff City Centre | Near Vox Cinema, Mirdiff, Dubai, UAE | +971 4 2393120 |
| Samsung Experience Store Nakheel Mall + | ||
| Samsung Experience Store Nakheel Mall | Ground Floor - Unit# P-028, Nakheel Mall, Dubai | +971 4 3792330 |
| Samsung Store, Burjuman + | ||
| Samsung Store, Burjuman | 1st Level, Burjuman Mall, Bur Dubai, Dubai, UAE | +971 4 3294999 |
| Samsung Store, Deira City Centre + | ||
| Samsung Store, Deira City Centre | Unit L06, Level 2, Deira City Centre | +971 4 2594999 |
| Samsung Store, Deira City Centre + | ||
| Samsung Store, Deira City Centre | Unit D-08, Ground Floor, Deira City Centre | +971 4 2949480 |
| Samsung Store, Dubai Festival City Mall + | ||
| Samsung Store, Dubai Festival City Mall | First Floor, Dubai, UAE | +971 4 2856047 |
| Samsung Store, Dubai Mall + | ||
| Samsung Store, Dubai Mall | Level 2, Fashion Car park, Dubai, UAE | +971 4 3399607 |
| Samsung Store, Ibn Battuta Mall + | ||
| Samsung Store, Ibn Battuta Mall | Tunisia Court, Shop No. 51., Dubai, UAE | +971 4 5134863 |
| Samsung Store, Mall of the Emirates (MOE) + | ||
| Samsung Store, Mall of the Emirates (MOE) | 1st Level, Mall of the Emirates, Jacky's Retail L.L.C., Dubai | +971 4 3996803 |
| Samsung SES -(Harman House) Dubai Hills + | ||
| Samsung Experience Store, Dubai Hills | Unit# DHM-FF-257, 1st floor, Dubai Hills Mall, Dubai | +971 56 5322872 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Store, Sahara Centre + | ||
| Samsung Store, Sahara Centre | Sahara Centre Extension, Sharjah, UAE | +971 6 5524313 |
| Samsung Store, Sharjah City Centre + | ||
| Samsung Store, Sharjah City Centre | Sharjah City Centre - Main Atrium, Sharjah, UAE | +971 6 5751784 |
| Samsung SES -(Jackys) Al Zahia Mall + | ||
| Samsung Experience Store, Al Zahia Mall | Unit# B044, Second floor, Al Zahia, Sharjah | +971 54 324 7071 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Experience Store Ajman City Center + | ||
| Samsung Experience Store Ajman City Center | Ground floor, Unit B-50, Ajman City Center, Al Ettehad St,Al Jurf - Ajman - UAE | +971 6 7313199 |
| Store Name | Address | Phone |
|---|---|---|
| Samsung Experience Store Manar Mall + | ||
| Samsung Experience Store Manar Mall | Manar Mall, Shop#22-01, Ras Al Kaimah | +971 7 2219533 |
From any phone, any brand, start from where you left it.
Click here to know more
*Online Trade-in available in UAE & In-store
Trade-in is available across UAE & GCC
For Online Trade-in in UAE, we offer evaluation and cash right at your doorstep.
