SM-R830
Common Topics
SM-R830
SM-R830Solutions & Tips
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Audio
Galaxy Watch Water Resistance
FAQ for Mobile Devices. Find more about Galaxy Watch Water Resistance with Samsung Support.
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Application
Heart rate of my Galaxy Watch Active2 displays different rate from other heart rate sensor.
Find out more about "Heart rate of my Galaxy Watch Active2 displays different rate from other heart rate sensor. " with Samsung Support
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Others
How do I connect the Galaxy Watch Active2 to a mobile device?
Find out more about "How do I connect the Galaxy Watch Active2 to a mobile device? " with Samsung Support
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Multimedia
How do I transfer music files from my mobile device to the Galaxy Watch Active2?
Find more about the galaxy watch active2 multimedia with samsung support, faq for samsung galaxy watch active2, Find more about "How do I transfer music files from my mobile device to the Galaxy Watch
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Call & Contacts
How do I use call features on the Galaxy Watch Active2?
Find out more about "How do I use call features on the Galaxy Watch Active2?" with Samsung Support
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Settings
How do I use Quick panel on the Galaxy Watch Active2?
Find out more about "How do I use Quick panel on the Galaxy Watch Active2?" with Samsung Support
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Others
How to update software and apps on your Samsung Galaxy Watch Active2
Find more about 'Samsung mobile devices’ with Samsung Support, FAQ for Samsung smartphones, Find more about 'How to update software and apps on your Samsung Galaxy Watch Active2 ?' with Samsung Support
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Hardware
I have heard Galaxy Watch Active2 supports the 5ATM water resistance. What does the 5ATM mean?
Find out more about "I have heard Galaxy Watch Active2 supports the 5ATM water resistance. What does the 5ATM mean? " with Samsung Support
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Others
Is it possible to use my Galaxy Watch Active2 without a mobile device ?
Find out more about "Is it possible to use my Galaxy Watch Active2 without a mobile device ?" with Samsug Support
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Hardware
Is the Galaxy Watch Active2 water and dust resistant?
Find out moe about "Is the Galaxy Watch Active2 water and dust resistant?" with Samsung Support
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Others
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
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Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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Application
How to report error using Galaxy Wearable application
FAQ for Samsung Mobile. Find more about How to report error using Galaxy Wearable application
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Others
Is it possible to enter only one person profile on Samsung Health Monitor app?
FAQ for Samsung Mobile. Find more about ":Is it possible to enter only one person profile on Samsung Health Monitor app?"
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Accessory & Bluetooth
A Bluetooth connection is not established or your Galaxy Watch Active2 and the mobile device are disconnected
Find out more about "A Bluetooth connection is not established or your Galaxy Watch Active2 and the mobile device are disconnected"with Samsung Support
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Software Upgrade
After upgrading my phone to Android 10.X(Q OS) version, my wearable device’s battery gets used up rapidly.
Find out more about "After upgrading my phone to Android 10.X(Q OS) version, my wearable device’s battery gets used up rapidly. " with Samsung Support
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Software Upgrade
After upgrading the Q OS on my phone, the following message: Urgent software updates available is continuously shown
Find out more about "After upgrading the Q OS on my phone, the following message: Urgent software updates available is continuously shown " with Samsung Support
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Accessory & Bluetooth
Another Bluetooth device cannot locate my Galaxy Watch? What can I do?
Find out more about "Another Bluetooth device cannot locate my Galaxy Watch? What can I do? " with Samsung Support
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Hardware
Are Galaxy Watch medical devices?
FAQ for Samsung Mobile. Find more about are Galaxy Watch medical devices?
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Others
Displayed image looks like it’s moving slightly when screen is changed. Why is this ?
Find more about the galaxy watch active2 screen with samsung support, faq for samsung galaxy watch active2, Find more about "Displayed image looks like it’s moving slightly when screen is changed. Why
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Settings
Do I have to set up a phone lock to use the service?
FAQ for Samsung Mobile. Find more about "Blood pressure values and ECG records are your important personal information, and to measure blood pressure, a lock must be set on the smartphone. "
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Others
Does Samsung Health Monitor not work with Samsung account?
FAQ for Samsung Mobile. Find more about Does Samsung Health Monitor not work with Samsung account?
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Others
Find the best fit for your ears with the Galaxy Earbud fit test
FAQ for Samsung Mobile. Find more about the best fit for your ears with the Galaxy Earbud fit test with Samsung Support.
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Others
How can I make a payment with my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.
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Others
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
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Backup & Restore
How do I back up data stored on the Galaxy Watch Active2?
Find out more about "How do I back up data stored on the Galaxy Watch Active2?" with Samsung Support
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Others
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
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Others
How do I charge my Galaxy Watch device?
Find out more about "How do I charge my Galaxy Watch device?" with Samsung Support
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Settings
How do I control touch bezel?
Find out more about "How do I control touch bezel on the Galaxy Watch Active2?"with Samsung Support
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Others
How do I customise the watch face on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How do I customise the watch face on my Galaxy Watch with Samsung Support.
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Samsung Apps
How do I download the Samsung Health Monitor app?
FAQ for Samsung Mobile. How do I download the Samsung Health Monitor app?
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Multimedia
How do I import and export images on the Galaxy Watch Active2?
Find out more about "How to import or export images on Samsung Galaxy Watches ", with Samsung Support
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Accessory & Bluetooth
How do I make a call with a Bluetooth headset?
Find out more about "How do I make a call with a Bluetooth headset? " with Samsung Support
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Hardware
How do I replace the band of my Galaxy Watch Active2?
Find out more about "How do I replace the band of my Galaxy Watch Active2 ?" with Samsung Support
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Backup & Restore
How do I sync data stored on the Galaxy Watch Active2 ?
Find out more about "How do I sync data stored on the Galaxy Watch Active2 ? " with Samsung Support
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Settings
How do I sync phone settings with my Galaxy Watch Active2 ?
Find out more about "How do I sync phone settings with my Galaxy Watch Active2 ?" with Samsung Support
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Others
How do I update my Galaxy Buds software?
FAQ for Mobile Devices. Find more about How do I update my Galaxy Buds software with Samsung Support.
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Settings
How do I update software via the Galaxy Wearable app form y Galaxy Watch Active2 ?
Find out more about "How do I update software via the Galaxy Wearable app form y Galaxy Watch Active2 ? " with Samsung Support
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Others
How do I wear the Galaxy Watch Active2 correctly?
Find out more about "How do I wear the Galaxy Watch Active2 correctly?" with Samsung Support
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Others
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
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Others
How to charge the Galaxy Watch5 faster
FAQ for Mobile Devices. Find more about How to charge the Galaxy Watch5 faster with Samsung Support.
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Others
How to connect a Galaxy Watch to a smartphone
FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.
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Others
How to connect Galaxy Buds to a smartphone
FAQ for Mobile Devices. Find more about How to connect Galaxy Buds to a smartphone with Samsung Support.
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Others
How to manage tiles on your Galaxy Watch
FAQ for Mobile Devices. Find more about How to manage tiles on your Galaxy Watch with Samsung Support.
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Others
How to optimize your sound experience with Galaxy Buds+
Find more about 'Samsung mobile devices’ with Samsung Support, FAQ for Samsung smartphones, Find more about 'How to optimize your sound experience with Galaxy Buds+?' with Samsung Support.
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Others
How to properly use your Galaxy Buds2
FAQ for Samsung Mobile. Find more about how to properly use your Galaxy Buds2 with Samsung Support.
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Others
How to use the Galaxy Watch
FAQ for Mobile Devices. Find more about How to use the Galaxy Watch with Samsung Support.
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Network & WiFi
I cannot receive message and calls made to the Galaxy Watch Active2’s phone number. Why is this?
Find more about the galaxy watch active2 connection with samsung support, faq for samsung galaxy watch active2, Find more about "I cannot receive message and calls made to the Galaxy Watch Active2’s phone
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Others
I cannot synchronize Samsung Health data between
Find more about the galaxy watch active2 samsung health with samsung support, faq for samsung galaxy watch active2, Find more about "I cannot synchronize Samsung Health data between "
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Others
I cannot turn on the screen and display is black
Find more about the galaxy watch active2 touchscreen with samsung support, faq for samsung galaxy watch active2, Find more about "I cannot turn on the screen and display is black"
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Others
I entered a profile, but Samsung Health Monitor says it’s not available to use it.
FAQ for Samsung Mobile. Find more about I entered a profile, but Samsung Health Monitor says it’s not available to use it.
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Others
Is it possible to connect my Galaxy Watch Active2 to a non-Galaxy smartphone?
Find more about the galaxy watch active2 battery with samsung support, faq for samsung galaxy watch active2, Find more about "Is it possible to connect my Galaxy Watch Active2 to a non-Galaxy smartphone
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Others
Samsung Health Monitor: the terms and conditions and personal information collection/use agreement could not be found
FAQ for Samsung Mobile. Find more about The terms and conditions and personal information collection/use agreement could not be found.
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Settings
Should both mobile phone and Galaxy Watch have USIM?
FAQ for Samsung Mobile. Find more about Should both mobile phone and Galaxy Watch have USIM?
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Multimedia
Some limited music files are played on music app or transferred to Galaxy Watch Active2
Find more about the galaxy watch active2 music files with samsung support, faq for samsung galaxy watch active2, Find more about "Some limited music files are played on music app or transferred to Galaxy
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Others
The screen on my Galaxy Watch Active2 switches off when I raise my wrist. Why is this ?
Find more about the galaxy watch active2 screen with samsung support, faq for samsung galaxy watch active2, Find more about "The screen on my Galaxy Watch Active2 switches off when I raise my wrist."
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Hardware
The supplied leather band was easily contaminated. What can I do about this?
Find out more about "The supplied leather band was easily contaminated. What can I do about this?" with Samsung Support
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Hardware
The touchscreen responds slowly or improperly. What should do for this?
Find out more about "The touchscreen responds slowly or improperly. What should do for this?" with samsung Support
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Battery
Tips for increasing the battery runtime of your Samsung smartwatch
FAQ for Samsung Mobile. Find more about tips for increasing the battery runtime of your Samsung smartwatch with Samsung Support.
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Others
Tips for the best audio quality on the Galaxy Buds2
FAQ for Samsung Mobile. Find more about tips for the best audio quality on the Galaxy Buds2 with Samsung Support.
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Call & Contacts
What is medical information on Contacts ?
Find out more about "What is medical information on Contacts ?" with Samsung Support
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Others
What is the difference between the Galaxy Buds2, Buds Live and Buds Pro?
FAQ for Mobile Devices. Find more about What is the difference between the Galaxy Buds2, Buds Live and Buds Pro Buds with Samsung Support.
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Others
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
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Others
What is the Galaxy Buds2 Pro 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds2 Pro 360 audio feature with Samsung support.
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Others
When light is reflected on the Galaxy Watch Active2
Find more about the galaxy watch active2 touchscreen with samsung support, faq for samsung galaxy watch active2, Find more about "the Galaxy Watch Active2 touchscreen"
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Settings
When the Galaxy Watch Active is paired with a phone, the Watch does not use its own on-board GPS. Why is this?
Find more about the galaxy watch active2 gps with samsung support, faq for samsung galaxy watch active2, Find more about "When the Galaxy Watch Active is paired with a phone, the Watch does not use its
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Hardware
Where are the main parts of my Galaxy Watch Active2 device located?
Find out more about "Where are the main parts of my Galaxy Watch Active2 device located ", with Samsung Support
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Hardware
Which Technogym machine is compatible with Gym Tracker?
Samsung Galaxy, Galaxy Watch Active2, Technogym, Gym Tracker
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Others
Why aren't models prior to Active2 supported?
FAQ for Samsung Mobile. Find more about Why aren't models prior to Active2 supported?
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Settings
Why can't people under the age of 22 measure?
FAQ for Samsung Mobile. Find more about Why can't people under the age of 22 measure?
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Battery
Why does the battery deplete faster than when first purchased?
Find out more about "Why does the battery deplete faster than when first purchased? " with Samsung Support
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Others
Wireless charging using PowerShare feature does not work properly
Find more about the galaxy watch active2 powershare with samsung support, faq for samsung galaxy watch active2, Find more about "Wireless charging using PowerShare feature does not work properly"
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Others
How do I measure the blood pressure?
FAQ for Samsung Mobile. Find more about How do I measure the blood pressure
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Hardware
During calls, the device gets hotter than before and I cannot touch it. What can I do?
Find out more about "During calls, the device gets hotter than before and I cannot touch it. What can I do?" with Samsung Support
Manuals & Downloads
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