HAF-CIN/EXP Filtre à eau pour réfrigérateur côte à côte et porte-fenêtre, 6 mois/1200L
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Caractéristiques
Modèles compatibles
S’adapte à
RF28K9070SR/AA, RF23J9011SR/AA, RF23J9011SG/AA, RF22M9581SR/AC, RF22M9581SG/AC, RF26J7500SR/AA, RF25HMEDBSR/AA, RF25HMEDBSG/AA, RF26HFPNBSR/AA, RF263BEAESR/AA, RF263BEAESG/AA, RF265BEAESR/AC, RF265BEAESG/AC, RH22H9010SR/AA, RF261BEAESR/AA, RF23HCEDBSR/A, RF23HCEDBSG/AA, RF28HFEDBSR/AA, RF28HFEDBSG/AA, RF23HTEDBSR/AA, RF28HDEDBSR/AA, RF28HMEDBSR/AA, RF28JBEDBSG/AA, RF22KREDBSG/AA, RF24FSEDBSR/AA, RF28NHEDBSR/AC, RF28NHEDBSG/AC, RF28K9580SR/AC
De l'eau fraîche filtrée à portée de main
Lorsque vous achetez un réfrigérateur côte à côte ou à portes françaises Samsung comportant un distributeur d'eau et de glaçons, vous pouvez être assuré qu'il sera doté d'un système de filtration d'eau. Qu'ils soient situés à l'intérieur ou à l'extérieur du réfrigérateur, les deux filtres offrent une réduction garantie des contaminants. Obtenez sans souci de l'eau fraîche filtrée, directement à partir du distributeur de votre réfrigérateur Samsung.
Économisez pour vous et pour l'environnement
En ayant à portée de main de l'eau filtrée au goût frais, vous pouvez économiser sur l'achat d'eau embouteillée. De plus, vous pouvez commencer à contribuer à la protection de l'environnement en participant à la réduction de la quantité de bouteilles de plastique produites.
Rendement certifié
Les filtres à eau Samsung son testés et certifiés par NSF International, une organisation non gouvernementale et à but non lucratif, laquelle a pour intérêt la santé publique, la sécurité et la protection de l'environnement. Partout dans le monde, cette certification est reconnue comme une garantie de sécurité.
Réduction des contaminants
Les filtres à eau Samsung, lesquels utilisent uniquement un filtre à charbon de haute qualité, éliminent plus de 99% des nombreux contaminants potentiellement nocifs qui peuvent être présents dans votre eau, notamment les suivants : Chlore (goût et odeur) ‒ Le chlore est largement utilisé en traitement de l'eau comme désinfectant, mais il peut donner une odeur et un goût assez particuliers à l'eau. Métaux lourds et produits chimiques ‒ Des contaminants industriels couramment utilisés et pouvant être très toxiques, tels que le plomb, l'amiante, le benzène, le mercure et le carbofuran, peuvent s'infiltrer dans des sources d'eau et poser un danger pour votre santé. Spores microbiennes ‒ Des parasites tels que le cryptosporidium sont souvent présents dans les lacs et les rivières. Ils ont une grande résistance aux désinfectants, tels que le chlore, et peuvent donc rester plus longtemps dans l'eau.
Indicateur lumineux pour le filtre
Pour savoir si le filtre doit être remplacé, regardez simplement l'indicateur lumineux du filtre sur le panneau numérique du réfrigérateur. Quand il est temps de remplacer le filtre, l'indicateur devient rouge. Vous pouvez également apposer une étiquette de mois (comprise dans chaque emballage de cartouche) sur la cartouche du filtre.
Pièces Samsung authentiques
Achetez uniquement des cartouches de filtre à eau Samsung authentiques pour assurer un bon rendement. Méfiez-vous des imitations et des produits d'autres marques qui sont offerts à meilleur prix et sont soi-disant compatibles avec les filtres Samsung. Seuls les filtres Samsung authentiques assurent une excellente compatibilité avec votre réfrigérateur Samsung.
Compresseur à variateur numérique de vitesse
Le compresseur à variateur numérique règle automatiquement sa vitesse en réponse à la demande de refroidissement sur 7 niveaux. Par conséquent, il est plus silencieux et consomme jusqu’à 50 % d’énergie en moins.
Spécifications
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300 Gallons
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Dimensions
5,4 x 5,4 x 22,5 mm
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Weight
0,25 kg
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Interne
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DA97-08006A-B
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DA29-00020B
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NSF 42 pour la réduction du goût et de l'odeur de chlore NSF 53 pour les spores, la turbidité, le plomb, l'amiante, le benzène, le carbofuran, le mercure et le p-dichlorobenzène
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Rotation à 90° et verrouillage / ouverture
Évaluations
HAF-CIN/EXP Filtre à eau pour réfrigérateur côte à côte et porte-fenêtre, 6 mois/1200L
- Le filtre à eau fournit une eau claire et propre pour certains utilisateurs
- De nombreux utilisateurs ont rencontré des problèmes avec le filtre qui ne s'adapte pas correctement
- Le filtre ne parvient pas à éliminer efficacement les contaminants
- Les performances et la valeur du produit semblent être inconsistantes
Filtres
Le tri de pertinence place les meilleures évaluations en haut. Nous examinons des critères comme les votes sur l’utilité, les plus récentes évaluations, les photos et d’autres caractéristiques que les lecteurs recherchent dans les évaluations.
Filtres
77 Évaluations
2023-10-07
Caliofornia
SEA Care
Your effort to cope with this matter is much appreciated, Milda. Let's look at solutions to get your water filter working correctly. Below is a link to help you diagnose why it leaks when you try to replace the fridge's filter. Please check the hyperlink as well. Leaks from the refrigerator's water filter: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-refrigerator-s-water-filter Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146386053, to help our team pull up your information when you message us. Have a great day. -John
2024-02-19
Raleigh, NC
SEA CARE
Hi there, We understand what you're dealing with and wish to aid with this. I have shared the proper steps in replacing the water filter to get fresh and filtered water. Please head on over to the link below for a more in-depth guide. Kindly watch the YouTube video included for further help. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146879754, to help our team pull up your information. Have a great day! ^Chrystel
2014-10-17
California, USA
2016-07-03
Powhatan, Va.
2023-02-21
west yorkshire
2015-08-07
San Francisco Bay Area, CA, USA
Samsung Care
Hi Joshigee, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for the inconvenience of the water flow takes 20 seconds to fill a 6 oz. juice glass. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: Water dispenses slowly: https://www.samsung.com/us/support/troubleshooting/TSG01001875/ Proper guide in replacing the water filter: https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter replacement: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144402985 Thank you for choosing Samsung. Have a great day. -Trisha-
2016-12-12
Metuchen, NJ 08840, USA
2013-09-19
Customer Care
Hello Placebo, Thank you for reaching out. I realize your experience has been less than ideal, and I understand how frustrated you have been. We value all our customers' feedback and can sympathize with your issue with your HAF-QIN Refrigerator Water Filter Just to give you an insight about our product. WATER FILTERS Provides you with the following benefits High-grade carbon block removes up to 99% of contaminants and protects the components of your refrigerator from potential sediment Removes up to 80% more contaminants than other leading compatible filters Warning: Only Genuine Samsung filters are guaranteed to properly fit your refrigerator NSF certified to standards 42, 53, and 401 to remove up to 99% of select chemicals, pharmaceuticals, pesticides, herbicides, and heavy metals Do not remove minerals that may be beneficial to health For your concern here are some troubles shooting steps available about your water filter. Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/ Replacement filter doesn't fit in your refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109722/ Incase you will be needing a new filter in the future you may purchase it using this link: https://www.samsungparts.com/Default.aspx For any other concern you may reach us via the following links. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144495989 ^^Ross
2025-09-13
SEA Care
Hi there, We understand that caring for your well-being and that of your family is essential. Allow us to clarify some details about our refrigerator water filter for you. Samsung filters out up to 80% more contaminants than other leading private label brands. Not only will you enjoy fresher and cleaner water. You should know that herbicides, pesticides, lead, mercury, asbestos, and even pharmaceuticals like ibuprofen and carbamazepine, as well as a wide range of other chemicals, are all filtered out by Samsung. So you can rest (and drink easily). For more details, please click the link: https://www.samsung.com/us/home-appliances/refrigerators/water-filters/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150722752 to help our team locate your information. Have a great day. -John
2024-04-22
South Carolina
SEA Care
Hello there, We understand your disappointment if the water tastes bad. We are here to help. Here are simple steps to follow if your water tastes bad. Please choose "Water tastes bad." Kindly click on the embedded word. Samsung refrigerator water dispenser issues https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147071762) to help our team pull up your information. Have a great day. ^Camille
2021-05-12
corona ca
Samsung Care
Sorry to hear about what happened with the water filter. I know this must of caused a lot of problems for you. I am happy this is covered under warranty. This way, we can be sure to provide a resolution that is satisfactory to your concern. If you have further questions or just need to ensure you are getting the best assistance needed for the matter. You can always contact our Social Media team using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143304021
2025-05-29
Redondo Beach, CA
Samsung Care
Hi Janet, We understand how you feel regarding this filter. We are here to help you in any way we can. Samsung water filter meets NSF/ANSI standards 42, 53, and 401, which assures that various contaminants from the water have been reduced, including chlorine, lead, mercury, and emerging contaminants like pharmaceuticals. Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1149372978), and it will help our team pull up your information. ^Rodel
2024-11-04
Austin, TX
Samsung Care
Hi there, We understand how you feel regarding this water filter. We are here to help you in any way we can. We would like to speak to you directly to gather more details about your water filter and see how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147650779), to help our team pull up your information. Have a great day! ^Rodel
2023-12-30
San Juan, Puerto Rico
Samsung Care
Greetings! We understand your dismay about your Samsung water filters. We are here to help. The water filters from Samsung last approximately six months. We would want to speak with you directly to provide support and collect more details. Please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146697982 to help our team pull up your information. Leo
2017-01-18
Saint Louis, MO, USA
Samsung Care
Hi there, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for the inconvenience of the water filter doesn't fit. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: The replacement filter doesn't fit in your refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109722/ Proper guide in replacing the water filter: https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144402748 Thank you for choosing Samsung. Have a great day. -Trisha-
2023-03-11
SEA Care
Having clean water to drink is essential, Sierrarose. We can help you with the water filter of your refrigerator. The National Sanitation Foundation (NSF) and the American National Standards Institute (ANSI) have various standards to identify what is filtered by a water filter. Samsung's water filters are Carbon Filters rated for the NSF/ANSI 42, NSF/ANSI 53, and NSF/ANSI 401 standards. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ For the immediate resolution of your concern, please get in touch with us via one of the following options for further assistance: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Have a great day. -John
2015-03-31
Huntington Beach, CA, USA
2014-12-22
NY
Samsung Care
Hi MikeM68, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only lasting less than 6 months. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: Proper guide in replacing the water filter: Reset the water filter light. https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter replacement: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144403001 Thank you for choosing Samsung. Have a great day. -Trisha-
2016-04-15
Memphis, TN, USA
Samsung Care
Hi Chef206, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for the inconvenience of the water filter light indicator still lit up. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: Proper guide in replacing the water filter: Reset the water filter light. https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter replacement: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144402857 Thank you for choosing Samsung. Have a great day. -Trisha-
2016-01-27
California, USA
2011-12-15
Lake Jackson, Texas
2015-10-20
Irmo, South Carolina
2016-06-23
Gainesville FL
2019-04-02
Westminter, California
Samsung Cares
I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing you this link to an article with information that addresses your concerns: 1. Replace the Water Filter in Your Refrigerator: http://bit.ly/2SJMAHL Thank you for being a part of the Samsung family! ^Cat
2014-09-14
2025-07-14
Albuquerque, NM
SEA Care
Hi there, Giving genuine feedback on the water filter's package is crucial. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Kimberly
2024-03-09
SEA Care
Hello Mullins, We can understand your disappointment about being continuously charged for these water filters. We want to speak to you directly to provide support and refer you to the correct department to turn off the automatic charging of these filters. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146937588) to help our team gather your information. Have a great day. -John
2016-08-02
Winchester, KY 40391, USA
2017-02-12
Hampton, VA, USA
2014-04-02
Samsung Care
Hi Dslgod, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: Proper guide in replacing the water filter: https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter replacement: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144403046 Thank you for choosing Samsung. Have a great day. -Trisha-
2016-03-30
Florida
2023-12-27
2026-03-11
New York, NY
2024-09-26
2014-12-05
il.
2013-05-17
port st lucie florida
2026-05-22
new york
2021-12-03
Wilmington, NC
2016-11-22
2015-12-29
Leominster, MA, USA
2020-04-24
2016-02-16
Alexandria, VA
2020-04-15
Samsung Cares
Hello Sundar! I have this link (https://bit.ly/3eblsMv) that I believe may be helpful. It has some steps you can take when the water or ice from the refrigerator does not taste right. ^Jecca
2023-02-28
Samsung Care
Good day, ashley. All we want for you is to be able to grab a glass of fresh, cool water from your fridge whenever you want. To better assist you in changing the water filter and things to consider before changing it, please refer to the links below. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Changing the water filter on your Samsung refrigerator: https://www.youtube.com/watch?v=okAfV86M0iw The water filters designed to work on your Samsung fridge can be found on our website below. https://www.samsung.com/us/search/searchMain/?searchTerm=water%20filter&item_type=Home+Appliances+Accessories If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145529062) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa
2016-03-10
Orlando, FL
2016-07-13
Northern KY
2016-07-12
Copperas Cove, TX, USA
2017-03-10
Utah
2016-01-11
Atlanta
2023-07-15
2015-07-28
2015-08-11
Ny
Samsung Care
Hi Sammy1107, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We apologize for the inconvenience of the water filter only last every other month. This happens depending on the quality of the water in your area and the amount of water you dispense, you may want to change the filter more or less frequently than the light suggests. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: Proper guide in replacing the water filter: https://www.samsung.com/us/support/answer/ANS00060149/ You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144402913 Thank you for choosing Samsung. Have a great day. -Trisha-
2024-05-02
2024-08-18
Canada Hamilton
SEA CARE
Hi there, We understand where you're coming from. Please know that we're here to help you out, Faisal. We recommend you contact our Samsung Parts Team at (800) 627-4368. Available from Mon-Fri between 9:00 a.m. - 6:30 p.m. EST. They can check the availability and compatibility of the water filter that you wish to purchase. Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147453954, to help our team pull up your information. Have a great day! ^Chrystel
2023-04-11
laurel,md
Customer Care
Greetings, Thank you for raising your experience with the water filter, Femsy. To ensure your water is always clear and delicious, change the water filter every six months or if needed. When you see the filter change icon or receive a message, you'll know it's time to change the filter. For instructions to properly change the water filter, please see this guide about how to "Replace the water filter in your Samsung refrigerator": https://www.samsung.com/us/support/answer/ANS00060149/ You may also watch this video about "Changing the water filter on your Samsung refrigerator": https://www.youtube.com/watch?v=okAfV86M0iw Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145676759, to help our team pull up your information. Have a great day! ^Chrystel
2026-03-11
2015-10-17
Fairburn ga
2026-03-11
2016-06-23
Maine
2015-04-30
Katy, Texas
2020-03-19
Florida
2017-09-26
IL
Samsung Care
Hi XenaIL, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for the inconvenience about the water dispenser dispensing water slowly. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: Water dispenses slowly: https://www.samsung.com/us/support/troubleshooting/TSG01001875/ Proper guide in replacing the water filter: https://www.samsung.com/us/support/answer/ANS00060149/ You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144402691 Thank you for choosing Samsung. Have a great day. -Trisha-
2015-07-08
Tulsa, OK, USA
2016-04-18
Columbus, OH, USA
Samsung Care
Hi ZmanJ, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We understand that our product is a little expensive, however, you won't regret the quality of water that will be produced. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: Proper guide in replacing the water filter: https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144402790 Thank you for choosing Samsung. Have a great day. -Trisha-
2023-07-05
Hialeah, FL
2016-02-17
MI
2016-09-13
2023-05-19
hawaii
2016-01-11
2024-03-01
2026-03-25
2015-12-12
OK
Samsung Care
Hi wafflesyumyum, We appreciate your time in reaching out to us and we are glad that you purchased and chose our product. It warms our hearts to know that our Samsung Refrigerator and filters are part of your family now. We recommend that you replace the water filter every six months for better quality water. We apologize for the inconvenience of the water filter doesn't fit. We will surely notate your feedback about this matter for better products in the future. I highly recommend clicking these links for a basic troubleshooting guide for future reference: The replacement filter doesn't fit in your refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01109722/ Proper guide in replacing the water filter: Reset the water filter light. https://www.samsung.com/us/support/answer/ANS00060149/ I suggest clicking this link for a water filter replacement: https://www.samsungparts.com/PartsList.aspx?PartType=WATER%20FILTER You may also use this link for regular maintenance of your refrigerator's lifetime: https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144402879 Thank you for choosing Samsung. Have a great day. -Trisha-
2023-07-22
2016-08-02
Pittsford, MI
2024-05-27
2026-05-20
Virginia
2023-06-29
Anklam
Samsung Service Team
Hallo, wir danken dir für die positive Rezension.
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