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Replace and Reset the Water Filter on Your Refrigerator

It takes a fresh water filter to get fresh, filtered water. We recommend that you replace the water filter every six months. The refrigerator's water filter indicator will let you know when those six months are up, and should be reset after changing the filter.

Do not use third-party water filters, which may leak and damage the refrigerator. Use only Samsung-provided or approved filters.

Remove and Install the Water Filter

Time for a fresh new filter? We'll tell you how to replace your water filter.

Turn off the water supply, and then turn the filter counterclockwise while pulling it out.

Reinstall a new filter by pushing it into place and then turning it clockwise. Make sure the lock icon lines up with the filter housing.

Turn the water supply back on again, and now it's time for a nice cold glass of refreshing water. Be sure to reset the indicator as well.

Reset the Water Filter Indicator

The water filter indicator operates on a timer designed for average household use and will alert you 6 months after it was last reset.

Depending on the quality of the water in your area, or the amount of water you dispense, you may want to change the filter more or less frequently than the indicator suggests.

To determine if a new filter is needed, dispense water first with the filter installed and then with it removed. If the speed the water dispenses at is significantly different, replace the filter.

To reset the water filter indicator, look closely at your control panel. On most control panels, a Filter Reset button is available, sometimes as the secondary function of another button.

Once located, touch and hold the correct button for 3 seconds until the indicator resets. As long as nobody resets it in the meantime, the indicator will appear again in 6 months.

Note: Some models may require two buttons to be touched simultaneously to reset the indicator. Touch screen models will use on screen menus instead. For instructions specific to your refrigerator, see your user manual.

Reset the Water Filter Indicator on Family Hub

After replacing the water filter, you will need to reset the water filter indicator.

From the Home screen, navigate to and select Fridge Manager. Touch the filter icon, Reset > Proceed, and your refrigerator's water filter indicator will be reset.

Note: After touching the water filter icon, you can touch Buy Filter to purchase a Samsung water filter.

Reset the Filter Indicator on RF4289 and RSG309

  1. Locate and touch the Settings icon at the bottom of the display. Then touch Water Filter at the bottom of the display.

  2. When the Water Filter menu opens, touch Next in the bottom right corner 3 times until you reach page 4/4 of the Water Filter menu. 

  3. Touch and hold Reset the water filter in the middle of the display until the status of the filter changes. 

  4. After "Filter Replaced" pops up and goes away, touch Save in the bottom right corner of the display.

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