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Refrigerator Cooling Off mode (Demo mode)

Samsung refrigerator not in cooling off mode or demo mode

Cooling Off mode (aka Demo mode) turns off the cooling system in your refrigerator, freezer, and ice maker. This allows retailers to display the model in showrooms without wasting energy. To store food at home, you will need to disable Cooling Off mode on your fridge. But if you're going away for a long time, you might want to clear out the refrigerator and turn on Cooling Off mode to save some energy.

Turn Cooling Off mode on or off on your refrigerator

Whether you are turning Cooling Off (Demo) mode on or off, the steps are the same. When Cooling Off mode is on, the panel will display OF OF or O FF. The buttons used to turn the feature on or off will be labeled differently depending on which Samsung refrigerator you have, but the location of the buttons is always the same.

  1. Touch and hold Button 1 and Button 2 at the same time until you hear a chime.

  2. O FF (or OF OF) will disappear in a few seconds if you are turning the feature off, and your fridge will start cooling again. If you are turning the feature on, O FF (or OF OF) will appear, and the fridge compartments will stop cooling. If the display does not change, continue to the next step.

  3. Touch and hold Button 1, Button 2, and Button 4 at the same time until you hear a chime.

  4. O FF (or OF OF) will disappear in a few seconds if you are turning the feature off, and your fridge will start cooling again. If you are turning the feature on, O FF (or OF OF) will appear, and the fridge compartments will stop cooling.

    If these steps do not work for your refrigerator, check out your user manual.

Turn Cooling Off mode on or off on the Family Hub

If you have a Family Hub fridge, you can turn Cooling Off (Demo) mode on or off right from the Family Hub screen. The Fridge Manager app will show OFF in every compartment if Cooling Off mode is turned on.

  1. Open the Fridge Manage widget and then navigate to Fridge Settings.

  2. Navigate to and select Cooling Off.

  3. Select Deactivate or Activate and then select Proceed.

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