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Cooling off (Demo mode) on your Samsung refrigerator

The inside of a fridge filled with food

Have a long trip planned and an empty refrigerator? Don't want the hassle of having to un-level your fridge, pull it out, and unplug it? Turn on Cooling Off mode (aka Demo mode) on your refrigerator. This turns off the cooling system in your refrigerator, freezer, and ice maker.

Caution: This mode is not for storing food. Any food stored in the refrigerator will spoil if Cooling Off mode is left on for an extended period.

Turn Cooling Off mode on or off on your refrigerator

Whether you are turning Cooling Off (Demo) mode on or off, the steps are the same. When Cooling Off mode is on, the panel will display OF OF or O FF. These buttons will be labeled differently depending on which Samsung refrigerator you have, but the location of the buttons is always the same.

  1. Touch and hold Button 1 and Button 2 at the same time until you hear a chime.

  2. O FF (or OF OF) will disappear in a few seconds if you are turning the feature off, and your fridge will start cooling again. On the other hand, if you're turning the feature on, O FF (or OF OF) will appear, and the fridge compartments will stop cooling.

    If the display does not change, continue to the next step.

  3. Touch and hold Button 1, Button 2, and Button 4 at the same time until you hear a chime.

  4. O FF (or OF OF) will disappear in a few seconds if you are turning the feature off, and your fridge will start cooling again. If you are turning the feature on, O FF (or OF OF) will appear, and the fridge compartments will stop cooling.

Note: These steps cover the most common models. Since the steps to turn Cooling Off mode on or off are the same, you can see our troubleshooting article Refrigerator shows OF OF, O FF, or scrolling temperature bars (Demo Mode) for steps for additional models.

Turn Cooling Off mode on or off on the Family Hub

If you have a Family Hub fridge, you can turn Cooling Off (Demo) mode on or off right from the Family Hub screen. The Fridge Manager app will show OFF in every compartment if Cooling Off mode is turned on.

  1. Open the Fridge Manager widget, and then navigate to Fridge Settings.

  2. Navigate to and select Cooling Off.

  3. Select Deactivate or Activate and then select Proceed.

Fridge settings screen on the Family Hub

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