Cooling Off mode (Demo mode) on your Samsung refrigerator

An open Samsung refrigerator filled with food

Have a long trip planned and an empty refrigerator? Don't want the hassle of having to unplug your fridge? Turn on Cooling Off mode (aka Demo mode) on your refrigerator. This will disable the cooling system in your refrigerator, freezer, and ice maker and will save energy when you're away on your trip.

Caution: This mode is not for storing food. Any food stored in the refrigerator will spoil if Cooling Off mode is left on for an extended period.

Turn Cooling Off mode on or off on your refrigerator

Whether you want to enable or disable Cooling Off (Demo), the steps are the same. When Cooling Off mode is on, the panel will display "OF OF" or "O FF."

The buttons for activating Cooling Off mode will be labeled differently depending on which Samsung refrigerator you have, but the location of the buttons is always the same.

  1. Touch and hold Button 1 and Button 2 at the same time until you hear a chime.

    Refrigerator panel showing the step to turn on Cooling mode.
  2. If you are disabling Cooling Off mode, "O FF" (or "OF OF") will disappear in a few seconds, and your fridge will start cooling again. On the other hand, if you're turning the feature on, "O FF" (or "OF OF") will appear, and the fridge compartments will stop cooling. If the display does not change, continue to the next step.

     

  3. Touch and hold Button 1, Button 2, and Button 4 at the same time until you hear a chime.

    Refrigerator panel showing the step to turn off Cooling mode.
  4. "O FF" (or "OF OF") will disappear in a few seconds if you are turning the feature off, and your fridge will start cooling again. If you are turning the feature on, "O FF" (or "OF OF") will appear, and the fridge compartments will stop cooling.

Note: Service is not required. These steps cover the most common models. Since the steps for turn Cooling Off mode on or off are the same, you can see our troubleshooting article for steps for additional models. If you have difficulty leaving demo mode, try asking a friend or family member for assistance.

Turn Cooling Off mode on or off on the Family Hub

If you have a Samsung smart fridge, you can turn Cooling Off (Demo) mode on or off right from the Family Hub screen. The Fridge Manager app will show "OFF" in every compartment if Cooling Off mode is turned on.

  1. Tap Apps, open the Fridge Manager app, and then tap Fridge Settings.

  2. Tap Cooling Off.

  3. Tap Deactivate or Activate, and then tap Proceed.

  4. Cooling Off mode will activate, and "OFF" will appear in the Fridge Manager app.

Fridge Manager settings screen on the Family Hub

Service is not required.

Turn Cooling Off mode on or off on your convertible refrigerator

Your convertible refrigerator comes with a Cooling Off (Demo) mode as well. When Cooling Off mode is on, “oF” will appear on the display.

You’ll need to press three buttons simultaneously to enable or disable Cooling Off mode. Touch and hold the Temp., Power Freeze, and Lock buttons until you hear a chime.

Press the temp, power freeze and lock buttons on Samsung convertible refrigerator to toggle Cooling Off mode

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