Can I claim for warranty if my Samsung notebook is physically damaged?

Last Update date : Nov 23. 2020



Physical damage is not covered under warranty.


Physical damage includes but is not limited to:


Liquid spills, cracks and scratches to the screen, bezel and accessories. If your notebook has physical damage we will be happy to repair or fix it but the repair will be handled as out of warranty repair and you will be charged for parts and labour.


We recommend that you get an estimate of the cost before you proceed.


If the product is found to be defective as a result of manufacturing defects in materials and workmanship during the Limited Warranty Period, Samsung will at its sole option, repair or replace the product at no charge with new or reconditioned parts or a functionally equivalent product.

Thank you for your feedback!