How to access your phone if you forget the pattern lock?
If a customer has forgotten their Pattern lock they can attempt to enter it up to 5 times,
On the 5th attempt they can select "Forgot Pattern".
If you enter your Google id and password you can reset your pattern and access your phone.
If you have forgotten the login or password for Google, we advise you to perform a factory reset using the 'Recovery Mode'.
Note: Please note that performing this procedure will erase all customer data.
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