How to access your phone if you forget the pattern lock?

Last Update Date : Apr 23. 2018

If a customer has forgotten their Pattern lock they can attempt to enter it up to 5 times,

 

On the 5th attempt they can select "Forgot Pattern".

 

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If you enter your Google id and password you can reset your pattern and access your phone.

 

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If you have forgotten the login or password for Google, we advise you to perform a factory reset using the 'Recovery Mode'.

Note: Please note that performing this procedure will erase all customer data.

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